Secure by Frontier Subscription Owner and User Accounts


I am protecting 10 devices under my Subscription Owner and 3 User Accounts.

Is there an easy way to move protected devices between user accounts? I want to reduce the number of my User Accounts from 3 down to one. Ideally if I can move the devices between User Accounts then I would want to remove the User Accounts that have no assigned devices.


Accepted Answer

  • PawełP
    PawełP Posts: 286 Moderator
    Answer ✓

    Hello @TallBadJim

    Thank you for your post.

    From what you wrote, I understand that you would like to transfer devices from two sub-users to a third sub-user and then delete the accounts of those two sub-users.

    You can do this in the following way. 

    First, after logging into your account as an administrator, you can release the licenses for the devices of the sub-users you want to delete. 

    Now, on the devices for which licenses have been released in F-Secure, log in with the login credentials of the third sub-user that you want to remain on your account. 

    This will make those devices appear on the sub-user's account.

    Now you can delete the accounts of the two sub-users you no longer need from the administrator position.

    I hope this information will be helpful. 

    Have a good one!


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  • TallBadJim
    TallBadJim Posts: 4 Observer

    Thank you.

    I was hoping I could do everything under the admin log in to save me some travel time where the devices are located.

    I will follow your instructions to complete the task.

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