Updating passwords with Import

martinkmartink Posts: 380 Adventurer

Say you have a hundred passwords in your vault and you have ID Protection and ID Guardian.

If you update the passwords, user ID's or site URL's in one how can you get the updates to the other?

You cannot sync between the two because they are not compatible.

If you try to export and import passwords you get the message that the passwords already exist.

Manually?

Answers

  • SethuSethu Posts: 706 Moderator

    Hi @martink

    Yes, the ID Protection sync data feature doesn't work with third party Password Manager. Alternatively, you can have importing and exporting feature available for ID protection. You can refer this help page to know more information.

    However, at the moment, the ID protection export feature doesn't work on desktop environment and our backend team is already aware of it and actively working on resolving these issue.

  • martinkmartink Posts: 380 Adventurer

    Thanks for your input @Sethu

    Sorry to say it does not help.

    I've already earlier got confirmation that sync does not work between ID Protection and ID Guardian.

    Just tried in v. 5.0 in ID Protection and had no problem to export passwords on W10.

    (How do you get the version using the GUI in ID Protection?)


    The problem I have is updating passwords. I have not managed to get Sync to work between ID Guardian and ID Guardian in another PC. Therefore I have used Export and Import. However that cannot be used to update existing data in the vault. In my case it is the URL's I want to update. The ID's and the passwords are the same. When I try to import I get

    So you cannot update.

    you get the same message if you try to import the contents of an empty vault.

    You cannot clear the vault from the GUI.

    Is manual update the only way to change the existing entries in the vault?

    Is uninstall tool with ID data selected the only way to clear the vault?

    Ukko
  • zuuhis79zuuhis79 Posts: 16 Explorer

    Well, it takes quite a long time, but deleting those entries one-by-one is a way. Update feature when importing would be cool, if f-secure is listening. Maybe prompting on each password as an option.

    Sethu
  • martinkmartink Posts: 380 Adventurer

    Educate me please: How do you delete an entry.

  • zuuhis79zuuhis79 Posts: 16 Explorer

    At least with desktop version it does like this:

    select entry on password list -> edit -> delete -> yes

    And do the same with every entry on list. Even though after I did this and imported edited .fsk file, all my passwords were synced from other devices, so I had all passwords duplicated. Then I needed to find out which were the wrong ones and delete them again.

    Sethu
  • martinkmartink Posts: 380 Adventurer

    Thanks, now I see it. In My version it is Remove.

    I take it removes the whole entry and not just password.

  • UkkoUkko Posts: 3,143 Superuser

    Hello,

    Sorry for my reply. I think that "updating" by import will break current design of things. For example, it will be not an import, but 'sync' or 'update' indeed. Perhaps this also will make the import process more difficult (for example, because of the comparison of the current and imported content. Not only "id", but password / note / so. And then the situation with the most updated information will have to be handled somehow. Or the imported one should always overwrite the current one.

    Also it must mean that the password itself or another part of the entry is somehow "analyzed" during import (more than locally as with Password analysis; and surely more then just blindly fill imported 'base' to KEY client). I mean, probably on current time it is operated by "id" - so if id is present - then you have the experience described. Password or other content are not really stored or double checked during import probably.

    Perhaps, the official response was about the matter and meanings like: you can treat and think of F-Secure ID Protection and FS IS Guardian as two different software. So, this way indeed ""sync data feature doesn't work with third party Password Manager"" -  because each one is a third party to the other.

    you get the same message if you try to import the contents of an empty vault. You cannot clear the vault from the GUI.Is manual update the only way to change the existing entries in the vault? Is uninstall tool with ID data selected the only way to clear the vault?

    I think, that on current day - F-Secure Uninstallation Tool ( Support tools | F-Secure (f-secure.com) ) with chosen "User Data" is the only way. But, probably, there can be changes later.

    I didn't understand just one point - did you mean that if you delete an entry from the UI - the import will still not add the "deleted" entry with the updated state? If so - it is a bit strange.

    Otherwise, if both 'user data' are about one IDs of entries - then import is indeed will not overwrite them. But only show that "import" entries are already there.

    I am not sure if manual 'transferring' localstorage file is supported, but maybe this is also an option for "manual" own updating (in addition, to import after some tweaks - whether to edit exported file; or to clear user data; or to delete only one entry). But if so, it is also can be done just manually. Perhaps, "sync" functionality is a premium (paid) functionality because of this a kind of "bonus" and less steps to perform and troubles about.

    Thanks!

    Sethu
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