Lost My Product Key


Dear Sir,

I purchased the F-Secure software last year. It is valid until 2023.

Recently, my old notebook breakdown and give way. I have to purchase a new laptop to use for personal matter.

My F-Secure is still valid until 2023.

Unfortunately I lost my product key and now unable to install the F-Secure software into my new PC.

I tried to find the receipt but could not because I buy via online in F-Secure store.

Kindly advise how can you help me to restore my F-Secure software in my PC as I purchase the program that is valid until 2023.


  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee
    edited March 2021

    Dear Simon,

    Thank you very much for your question.

    From what I can see, my colleague Firm from our Customer Care department has already taken care of your issue via chat 😉

    I hope that everything is fine now and that you issue has been resolved.

    Should you have any more questions, feel free to post, I'm happy to help!

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