Lost My Product Key
![Simon1966](https://community.f-secure.com/applications/dashboard/design/images/defaulticon.png)
Dear Sir,
I purchased the F-Secure software last year. It is valid until 2023.
Recently, my old notebook breakdown and give way. I have to purchase a new laptop to use for personal matter.
My F-Secure is still valid until 2023.
Unfortunately I lost my product key and now unable to install the F-Secure software into my new PC.
I tried to find the receipt but could not because I buy via online in F-Secure store.
Kindly advise how can you help me to restore my F-Secure software in my PC as I purchase the program that is valid until 2023.
Answers
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Dear Simon,
Thank you very much for your question.
From what I can see, my colleague Firm from our Customer Care department has already taken care of your issue via chat 😉
I hope that everything is fine now and that you issue has been resolved.
Should you have any more questions, feel free to post, I'm happy to help!