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License expired
Hi, My Beta license has expired on Oct 19 2020 at 3 AM. I would be keen to continue in the Beta program. Can you please renew the license? My computer is currently unprotected. I was under impression that this renewal will be done automatically by F-Secure, that I do not need to contact anyone... Please correct me if I am…
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Why does SAFE constantly use up all my disk space?
I have been getting this issue at least twice a week now. While disabling all security features and re-enabling them will resolve this, this occurs why too often and at 270+ GB every instance, I am worried that this is reducing the life of my SSD. Does anyone else face the same issue?
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Statistics
I started ( yesterday) F Secure. But after the first 8 controlled sites, there’s is no more control of the following sites. And the browse time stays at the 13 minutes. So it gives no impression of the continued control. What’s going on?
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Why does f secure Booster stop and it is not possible to delete unnecessary files
Jag startar F secure booster. Men radera onödiga filer hakar upp sig .den börjar men går bara ca 10% sen hakar den och går ej vidare.
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General Discussion category guidelines
Hello! The General Discussion is an off-topic board for our esteemed Community members. Here, you can discuss any general topic (not product related) keeping in mind our general F-Secure Community Guidelines, which you can find here. However, if you have any F-Secure product-related queries or discussions, the best place…
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Menu icon in Big Sur
Hello, is it possible to change the menu icon, so that with a dark screen the icon appears in white? Or give the opportunity to choose in black or white...
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F-Secure Update as of 2021.3.28
I refuse to install the update. The overall appearance and functionality is annoying. Password information is hidden out of view instead of resized with the application window. I also had to create this new account because your website would not allow my old account to log in. I'm searching for a new password program.
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F-secure software not compatible with MacOS
The F-secure software is, still, not compatible with MacOS: it uses every computer resource. Why is F-secure so reluctant to develop software for MacOS?
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Lost My Product Key
Dear Sir, I purchased the F-Secure software last year. It is valid until 2023. Recently, my old notebook breakdown and give way. I have to purchase a new laptop to use for personal matter. My F-Secure is still valid until 2023. Unfortunately I lost my product key and now unable to install the F-Secure software into my new…
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New features to family rules
I changed from Eset product to f-secure and I am a bit disappointed to family rules. It is missing some important features. -Set time limits for each day. Not only weekdays or weekend. I want to be able to set longer screen time for friday to sunday. -Vacation time. I want to be able to set screen time limits off for…
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Missing the FREEDOME Menu in the Menu Bar (Mac Big Sur 11.2.2)?? HERE's THE ANSWER
The Freedome menu bar disappeared after I installed Big Sur. Well, actually, it didn't. It's just invisible. Literally. There is no icon present, but if you find the right spot on the menu bar to click, the FREEDOME menu is actually still there!! It's just a black logo on a black background so it is not visible. It took me…
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Setup Freedome VPN on Windows 10
Greeting, hackers and users. This issue is driving me crazy... Would like to setup a VPN connection on Windows 10. I do have a valid Freedome VPN but the only thing I can is to download their own program and run it... Ok, pretty good solution... just download and run! No more thinking... Come on, F-secure, I want to be…
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Freedome keeps cutting my connection
Freedome kerps changing frommobile broadband to WiFi and back and cuts my connection. It is not usable. Im using iOS 13.7.
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How much safe am I on Facebook?
I recently became interested in internet protection and security. I have few questions though. Can hacker randomly attack someone on Facebook, perhaps only because the victim has a weaker password (eg a short word and 1 symbol), even if he doesn't even know the victim? Could they perhabs try to log into some random account…
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Need a new internet security suite for windows 10
Hello Forum, I was impressed by the test results of the f-secure software and would like to use it instead of my current software. Could someone answer my questions: Can I use internet security without creating an account and without providing an email address? if I cannot avoid using your software without an account: 2a.…
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Font and color in-app very confusing
There are sites that will not accept password Ctrl-V input. There are other circumstances where it is necessary to distinguish Cap-i from lower case-L. Using a serif font would help w/ this. What happened to different colors for different char types. One of the colors previously used needs to be a darker tint to be easily…
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cannot activate a subscription
hello, i have created a trial account and later on decided to buy safe product. after payment - i have received an email to create an account - but i already have one and it fails to be created with the same email. meanwhile the subscription is not activated nor i have activation code. any ideas how to solve this?
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With Web Traffic Scanning on, I cannot send files using WeChat
With Web Traffic Scanning on, I cannot send files to my friends using WeChat. The transfer speed will significantly increase when I turn Web Traffic Scanning off. I hope you could fix this issue.
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System auto-fill feature lost in Windows client?
Hi, After updating (Windows version) of the ID Protection to v5.0 it seems that there is no longer system auto-fill feature? Was that dropped away on purpose, or is this a bug?
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iPlayer in Afghanistan
I can't view iPlayer when I'm working in Afghanistan, which I do for 9 months of the year! I have a full subscription to Freedome. Can anyone offer any advice? Thank you.
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Updating passwords with Import
Say you have a hundred passwords in your vault and you have ID Protection and ID Guardian. If you update the passwords, user ID's or site URL's in one how can you get the updates to the other? You cannot sync between the two because they are not compatible. If you try to export and import passwords you get the message that…
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Firefox and corrupt install
I have FF 85 and ID 5.0 in Win 10 32 bit ID is not displaying passwords. So I uninstall it from Programs and Features. There is no ID Data listed as installed as there once was. I release the license and download the install package. I install ID. I enter the master password. I am not asked to save the recovery image. The…
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ERR_CONNECTION_TIMEOUT message.
I am trying to get on my bank website. I can access via my Ipad but need to use my laptop for certain functions. I get these messages Check your Internet connection Check your network cables, modem and routers. Allow Microsoft Edge to access the network in your firewall or antivirus settings. If it's already listed as a…
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Will Freedome VPN work with Asus Modem Router Combo-AC2600 WIFI gaming modem?
Hey I am an online gamer and want to use Freedome VPN. I want to know that will Freedome will work with the Comcast network and the Asus Modem Router Combo-AC2600 WIFI gaming modem?. Also if anyone knows any other good gaming modem of any other company with good wifi reception?one of my friend reffered to techmotherboard…
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usb stick not scanned when inserted into pc
all my other antivirus progs used in past when i put a usb drive/stick into laptop it automatically scans the usb drive but not SAFE (fsecure WHY ?
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IPTV in Spain
I have F-Secure TOTAL for 5 gadgets and works well both in Finland and Spain. In my holiday apartment In Spain I have a TP-Link router connected with LAN to Samsung smart TV. I want to use MAG box for IPTV, but probably VPN is needed? What to do?
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PayPal broken with Web Protection
Hi, as soon as Web Protection 'protects' the Browser, Google Chrome, it's impossible to log in. I just get a spinny wheel in the middle of the browser. When I end the browser protection from F-Secure I can successfully log in to PayPal. Has anyone else seen this?
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Autoscan flash disk when inserted
Hello, I recently migrated from Windows 7 to Windows 10 (performed a clean install of the latter). In Windows 7 a window always popped-up when inserting a flash disk, suggesting to scan the contens of the flash disk. In Windows this does not happen. I checked the settings and made sure that the On/Off switch (Tools>Change…
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I bought a 24 months license and i can not activate it
Hello! I bought a 24 months license for 3 devices the past 5th of February, then i activated the free trial month and, now when it has expirated, I can not activate my license. I only have a reference number of the paid, but i dont know how can I activate the licese. Can you help me please?
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When will F-Secure Freedome be available to download from Google Play Store on Android TV:s & sticks
When will F-Secure Freedome be available to download from Google Play Store on Android TV:s & sticks? I'm now using and other vpn to be able to watch tv Swedish tv channels despite the fact that I'm not living in Sweden. However, since yesterday I'm not able to watch Sweden's TV4 channel when I'm using Windscribe VPN, but…
