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Mein PC-Schutz ist kritisch auch nach dem der Neustart des PC's mehrfach durchgeführt wurde.
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Beta program account access
Hi, Is it possible to get my account enabled to access the beta program? Thanks, Pentti
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Renewing my subscription, account troubles
Hi! About a year ago I purchased a custom built computer, and in the deal I got a one year subscription to F-Secure (it says my product is "F-Secure Internet Security"). Now the subscription has run out, but as I was about to renew it I realized I didn't even have an account. I assume the subscription was created through…
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Missing vault items in Windows, never get synced
I've been using F-Secure Key for a while. After being forced to migrate to F-Secure ID protection, I upgraded the app in my mobile phone (Samsung A71 / Android 10) and besides the process is somewhat hard to understand at some points, I succeeded having all may passwords migrated to the new app. Then I faced migration in…
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Problem with Sending Emails with Freedom running
Hi, I am using a Web.de Client to sent Emails, however since some days all Emails are coming back notified as being Spam. I thought it is just a temporary problem but it still does not work. When I switch off Freedom Emails are sent. Any suggestions how to solve this ? Thanks Peter
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Find my device: no option to find device.
There is no longer an option to find my device, when I log in to my F Secure. On all the devices it just has a "settings" button, but that's it. There used to be one, as I have used the option in the past.
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I would like to cancel my free trial
I would like to cancel my free trial, and stop being with f-secure how?
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False positive with PrivaZer
Hello, here is the PrivaZer Team. You have a false positive with our new release of PrivaZer. See below. Please fix it. OK ?
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Refund for F-Secure ID PROTECTION
Today I bought ID PROTECTION by mistake, I will never use it, and it's expensive, so I want a refund. any help?
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Key to ID protection
I have a notice that my subscription is over??? My subscription to KEY is valid until December 2021. I did not ask this transfer from Key to ID protection and to tell you the truth that I really really dislike this ID-protection. Please transfer my KEY subscription to id-protection also please loose the floating message to…
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KMPlayer 64X fault Detection
I am using KMPlayer 64X. KMPlayer 64X does not run when F-Secure Antivirus is monitoring. This is a false detection. Hope this is resolved by the F-Secure team.
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How do I remove malware/virus from a PST file?
Hello Every time I get a desktop search application to re-index my old .PST files (from my archived Outlook email) , I get loads of error message from F-secure. How can I identify and remove the relevant emails? With thanks J
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A confusion about DeepGuard's policy
Hi dev team, good day. I set a rule watch prefix "/System/Applications/" "any" wc in strict mode. expected behaviour: A DeegGuard dialog appears when any process tries to modify "/System/Applications/" folder; What actually happened: A DeegGuard dialog appears when any process tries to modify "/Applications/" folder I…
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Unable to activate ID Protection while upgrading from F-Secure Key thus my PC setting is now screwed
Trying to do as instructed on page 'How do I move from KEY to ID PROTECTION on desktop devices?' End result - ID protection shows error (id_prot_fail.jpg) Going to account page only shows some old SAFE expiry, nothing that I could use or activate or whatever for ID protection Where on earth can I activate the product i.e.…
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Safe portal broken?
When I try to download (to reinstall F-secure safe) and follow the procedure Log in to My F-secure with your account username and password. Click Add device. Select My device, and click Continue. Select This computer, and click Download for Windows. <------------ Depending on your browser: The installer file downloads…
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Connect two devices to each others in LAN
Normal home-wifi / lan, router, fiber. Television with Chromecast and FreeDome installed Samsung phone with streaming TV and FreeDome installed When VPN is OFF stream can be sent to TV via ChromeCast. When VPN is ON stream CANNOT be sent TV via ChromeCast. As the are in their own VPNs they do not "see" each others. How to…
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Run freedome from command-line for automation scenarios
I do not find any info for running freedome.exe via command-line and using switches to control the application without using the GUI. Would be very helpful to automate some actions. For example: integration with Elgate stream deck.
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What does this Message Mean? Was it a Hack?
Hi Guys, We got this message on our console that just popped up after Freedome quit unexpectedly. From what understand with my very limited console reading skills, it appears to be simply logging the error, though it's quit unexpectedly before and we've never had this pop up. What concerns me is the Chmod specifically...…
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Macbook Touch ID log in
This discussion was created from comments split from: id Protection and Macbook Touch ID log in.
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Biometric and PIV access on PC and Mac
Hi, Is there a way or a feature where biometric access using Windows Hello or FaceID or maybe even a PIV like Yubico could be possible as an alternative to entering the Master password?
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e-authentication to my.f-secure.com portal
add e-authentication method or pin-code authentication method to my.f-secure.com(easier for android tv:s with remote controls etc..)
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Would like to run/manage the freedome vpn via command line switches (Windows)
I do not find any info for running freedome.exe via command-line and using switches to control the application without using the GUI. Would be very helpful to automate some actions.
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Wrong master password
This discussion was created from comments split from: Error Assertion failed since last update March 2021.
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Answering machine to prevent unwanted phone calls
I've been suffering almost 2 years of unwanted phone calls from a single person. Hiding a phone number at this point doesn't help. I don't want to change my number because of one idiot. Phone operators are unable to help, and Police is also unable to do anything about this. Therefore, an app on phone could help in cases…
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Serious Problem, Please Help: New Update "3.3.0" "Automatic WiFi Protection" is Dangerous?
Hi, This problem has been bothering me all day and I haven't used FreedomE VPN App on my iPad because I've been so worried about this new update that includes "Automatic WiFi Protection"...🙁 Does "Automatic WiFi Protection" mean that the FreedomE VPN App on my iPad is running in the background without me opening the…
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Unable to open App and File Control Window
I am using F-Secure SAFE 18.0 and I find that I cannot open App and File Control Window. After clicking the button, UAC windows appears and I select OK but App and File Control Window doesn't appear. I have reinstalled SAFE twice but this problem persists. What is the reason for this? How to solve this problem?
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FS Protection PC 18.0 releases
FS Protection PC 18.0 releases will be posted under this thread. We expect the first beta next week.
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Can ☗ 𝐓𝐇𝐄 𝐔𝐒𝐁 𝐀𝐑𝐌𝐎𝐑𝐘 ☗ Run The F-Secure Freedome VPN?
Support ... I understand ☗ 𝐓𝐇𝐄 𝐔𝐒𝐁 𝐀𝐑𝐌𝐎𝐑𝐘 ☗ is a computer on a 𝐔𝐒𝐁 𝐃𝐑𝐈𝐕𝐄 that minimizes the attack surface, safeguards my data and runs trusted applications ( e.g., my 𝐓𝐎𝐑 𝐁𝐑𝐎𝐖𝐒𝐄𝐑 ), thus preventing unauthorized access and|or execution scenarios. However, I need to browse the internet on my 𝐌𝐀𝐂 𝐎𝐒 laptop, via 𝐅-𝐒𝐄𝐂𝐔𝐑𝐄'𝐒…
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Scanning inside compressed files
This discussion was created from comments split from: 🔬| The F-Secure Safe "Virus and Spyware Scan" App?.
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APK file for Freedome
Hi. I want to install Freedome on my Android TV Box but its not available so I need the APK file. From where can I download a safe apk file for Freedome?
