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From single FREEDOME to multiple TOTAL -
Hi! My subscription to FREEDOME expired a couple of days ago on my iPad. I decided to upgrade to TOTAL on all our devices, so I paid for 7 licences and am now trying to get them installed on them all. Not without problems... When I try to reinstall FREEDOME on my iPad by way of clicking the link in the e-mail that I sent…
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F-Secure Anti-Virus 1.3.6.1.4.1.2213.12 Databases are old: the latest database file is X days old.
FSaua-reset has done nothing, booting has done nothing. Last update that works is from before 1.4.2021, no idea why that is.
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FS ID Guardian added to Home Security Beta program
We have added a new product, FS ID Guardian to our Home Security Beta program. FS ID Guardian lets you store your passwords, credit card numbers and other important information securely. You can access them on all your devices. You also have FS ID Guardian Monitoring which monitors your selected email addresses for…
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MacOS - SAFE preventing or slowing restart from sleep mode
I recently installed SAFE, and now how problems with my MacBook Air which either very slowly reopens from sleep mode, or doesn't open properly at all (I get the mouse cursor and nothing else etc) which means I have to force a restart. Does anyone else get this problem?
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Want to buy license from FSECURE with discounts
This discussion was created from comments split from: How to upgrade existing licence from PSB Computer Protection to Premium licence..
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Virus Scan Stops at 1.5m Files
This discussion was created from comments split from: 🔬| The F-Secure Safe "Virus and Spyware Scan" App?.
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I have replaced a laptop with Freedome and reused the activation code
I have replaced a laptop with Freedome and reused the activation code. Does it deduct amount of equipment I can activate? The old laptop will be cleaned and the Freedome will not be used there anymore.
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F-Secure and ZoneAlarm Pro firewall Incompability issue !?
Hi, I want to ask if F-secure can run along with ZoneAlarm Pro Firewall because F-Secure Deep Guard inspection, network behaviour monitoring and ZoneAlarm Aplication Control ? Can i run the too along if i trust all F-Secure Processes and allow inbound and outbound conections ? Or Do I need to turn off Aplication control? I…
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Beta account Acess Lost
Hi, I would to try the 18 version beta with my current email account, but a few months ago i created a beta account and i dont have anymore the password or code. Can you reset my beta account with this email that i have on f secure account please? Kind Regards. Filipe
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Windows 10, 20h2! Problems? Wait? Does F-Secure work with it!
I just got the option to install 20h2. Strange, because i did not get 2004 until i made a manual update 3 weeks ago. Known bugs? Does F-Secure work fine? First uninstall F-secure and reinstall after the update? Any ideas and knowledge appreciated! Thanks
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High CPU Load
Like some earlier posts I am finding high loading from "F-Secure plugin hosting services" FPHS When it occurs, restarting can clear this but only if I unplug the PC and clear the static [pressing the standby switch button] then reconnecting the power cable. I say this clears it say 90% of the time. So a pain but sortable.…
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3 user licence plus one
Hello, I purchased a 3 user license for F-Secure Internet Security and at checkout I was offered an additional user for x amount more so I paid for the additional user, but when I try to use the 4th user I get all subscription are being used or something like that. Any help resolving this is appreciated. Thanks
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Freedome doesn't work on public Wi-Fi with only port 80 and 443 opened
Hello, I know that the FAQ states that some ports need to be opened for Freedome to work besides port 443, but on some specific public Wi-Fi it's impossible. Because of this, I can't protect my device while on those specific public Wi-Fi so I have to resort to use the mobile network if I'm on my phone, but if I only have a…
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Remove logs in freedome vpn
I have F-secure Freedom with another account and I use it with Iphone. There is only one way to delete those logs which are shown under big button: reset iphone to factory settings. There should be option to delete these ”13 harmful sites blocked etc” logs. If you could create that option, id be thankful! thanks! im sorry…
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Internet Security fail after ugrading Windows 10 to 20H2
My internet security has stopped working when I upgraded from Windows 10 20H2 to the latest Windows Feature Experience Pack 120.2212.551.0. F-secure prompts for PC restart, but this makes no difference. Can you help? Mike
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Problem with new extension system
Hello everybody I use F Secure with my mac book pro. Since last apple upgrade version, i have a problem with my F-Secure Safe. Indeed, F-Secure ask me to authorize the new extension but I do not find this extension in my mac book. Have you got the same problem ? What did you do to solve this ? Many thanks Mathieu
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F-Secure SAFE also for small businesses allowed?
I want to install F-Secure SAFE on a MacBook of a small company. Small means 7 employees and one boss. It is and will be the only Mac in the company and thus the only machine that gets an installation of F-Secure. It was a huge waste of money to get one of F-Secure's business solutions for just one machine. So I wonder…
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Your subscription is about to expire.
To whom it may concern. Can you tell me what to do to extend my subscription in beta program? I submited an bug report with my opinion about problems that interested me but can't find information about how to extend subscription. Best Regards.
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License expired
Hi, My Beta license has expired on Oct 19 2020 at 3 AM. I would be keen to continue in the Beta program. Can you please renew the license? My computer is currently unprotected. I was under impression that this renewal will be done automatically by F-Secure, that I do not need to contact anyone... Please correct me if I am…
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Why does SAFE constantly use up all my disk space?
I have been getting this issue at least twice a week now. While disabling all security features and re-enabling them will resolve this, this occurs why too often and at 270+ GB every instance, I am worried that this is reducing the life of my SSD. Does anyone else face the same issue?
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Statistics
I started ( yesterday) F Secure. But after the first 8 controlled sites, there’s is no more control of the following sites. And the browse time stays at the 13 minutes. So it gives no impression of the continued control. What’s going on?
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Why does f secure Booster stop and it is not possible to delete unnecessary files
Jag startar F secure booster. Men radera onödiga filer hakar upp sig .den börjar men går bara ca 10% sen hakar den och går ej vidare.
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General Discussion category guidelines
Hello! The General Discussion is an off-topic board for our esteemed Community members. Here, you can discuss any general topic (not product related) keeping in mind our general F-Secure Community Guidelines, which you can find here. However, if you have any F-Secure product-related queries or discussions, the best place…
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Menu icon in Big Sur
Hello, is it possible to change the menu icon, so that with a dark screen the icon appears in white? Or give the opportunity to choose in black or white...
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F-Secure Update as of 2021.3.28
I refuse to install the update. The overall appearance and functionality is annoying. Password information is hidden out of view instead of resized with the application window. I also had to create this new account because your website would not allow my old account to log in. I'm searching for a new password program.
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F-secure software not compatible with MacOS
The F-secure software is, still, not compatible with MacOS: it uses every computer resource. Why is F-secure so reluctant to develop software for MacOS?
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Lost My Product Key
Dear Sir, I purchased the F-Secure software last year. It is valid until 2023. Recently, my old notebook breakdown and give way. I have to purchase a new laptop to use for personal matter. My F-Secure is still valid until 2023. Unfortunately I lost my product key and now unable to install the F-Secure software into my new…
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New features to family rules
I changed from Eset product to f-secure and I am a bit disappointed to family rules. It is missing some important features. -Set time limits for each day. Not only weekdays or weekend. I want to be able to set longer screen time for friday to sunday. -Vacation time. I want to be able to set screen time limits off for…
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Missing the FREEDOME Menu in the Menu Bar (Mac Big Sur 11.2.2)?? HERE's THE ANSWER
The Freedome menu bar disappeared after I installed Big Sur. Well, actually, it didn't. It's just invisible. Literally. There is no icon present, but if you find the right spot on the menu bar to click, the FREEDOME menu is actually still there!! It's just a black logo on a black background so it is not visible. It took me…
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Setup Freedome VPN on Windows 10
Greeting, hackers and users. This issue is driving me crazy... Would like to setup a VPN connection on Windows 10. I do have a valid Freedome VPN but the only thing I can is to download their own program and run it... Ok, pretty good solution... just download and run! No more thinking... Come on, F-secure, I want to be…
