Beta subscription renewal is lost

JariLampinen
JariLampinen Posts: 4 Explorer
in Home Security Beta Programs

Hi, I ran to a problem with latest Beta because it ended my subscription and there is no renewal help. It took a while to be able to reset my password too, so it has been out of subscription around a month. And if I login it only show "Your subscription has expired." and no posbility to renewal or automatic renewal. Anyone has similar issue?

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Answers

  • JariLampinen
    JariLampinen Posts: 4 Explorer

    and it does update the Beta automaticly 18.2 version 5 is updated 10/11/2021 - so the issue is only in 'days left' on subscription and renewal of it. If I try to renew my subsciption I end up to a circle where I have only 'Your subscription has expired' text in red.

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  • Ivan_Osipov
    Ivan_Osipov Posts: 82 Former F-Secure Employee

    Hi JariLampinen, thanks for your feedback.

    I have sent you a private message. In the future, if it expires again, you could also create a bug report in https://beta.f-secure.com/

    Best Wishes, Ivan.

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