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F Secure Internet Security Installation Failed
Hi I purchased F Secure Internet Security software (CD). But when I try to install to my laptop it gives the following error message repeatedly. "Could not download the required files. Check that your network connection is working and try again." My internet connection works fine. My operating system is Windows 10. Please…
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F-Secure Safe interfers with ProtonVPN?
ProtonVPN sometimes disconnects and reconnects. ProtonVPN support proposes to completely uninstall F-Secure Safe to find out if the dis-/reconnecting problem still occurs. Why would F-Secure Safe interfere with my ProtonVPN?
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iPhone F-Secure Safe browser does not work anymore.
Hello. 2 days ago, there was a update of the F-secure Safe browser . After this update I can't use this app anymore. I tried to login but it says it can't find license. I uninstalled and installed the app again and now it says "Oops, something is not working properly. Please try again." I'd like to fix this problem. Thank…
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id window does not open
This problem has happened twice now, so I'll make this article about this. ID stops opening a window, opens the "header" in the taskbar but window does not open. So cannot enter my master password. Reinstallation fixes this. I have used ID protection for 90 days now and this is second time. Any ideas?
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FS Protection for Mac 17.11 releases
FS Protection for Mac 17.11 beta releases will be posted under this thread.
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Freedome blocks net for S-mobile 2.10.0
Yesterday S-mobile from S-pankki was updated to version 2.10.0 When I now try to go to S-pankki with S-mobile I get the message No internet If I turn Freedome off no problem. If I go to S-pankki with Freedome off and turn it on the connection breaks off. I am using Finland as location. The same behaviour if I use another…
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Subscription renewal popup
Your renewal popup is very annoying. I get it at least once every day. Some days more than once. I posted this post on the Community Forum: https://community.f-secure.com/t5/F-Secure-SAFE/Subscription-renewal-nag-screen/td-p/100179/highlight/false I will appreciate it if you can give your users the option of stopping this…
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Intermittent Connection - F-Secure Freedom
Hello I have been a customer with F-Secure since 2017 For some time I have been having problems connecting to internet. When I switch my desktop on I usually check to make sure my F-Secure VPN Is connected sometimes it works and at other times it does not. I have to reboot my router this usually resolves the issue. I…
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Banking Security turns off when I complete login to a listed site
Until a few days ago, Bank security stayed on until I turned it off after use. Now it automatically turns off after I log in to a bank so I am no longer secure. Has anyone else experienced this loss of service?
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Annoying popup
How do I get rid of this annoying popup that has started to display everyday since last week?
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Why does F-Secure Safe think it's malware in CK3?
I have checked now, multiple times, done a compte scan of the whole computer, turned off all mods and still i think it's malware there.
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Exporting Passwords in Readable Format
I have tied exporting passwords from ID protection on my mac. I get a .fsk file that when opened as rtf reds like a long uninterrupted string of text. Is there any way to export or convert the expected tsk file into something more readable like .csv?
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AV-Comparatives
i haven't seen F-Secure's participation in any of test that where conducted by AV-Comparatives. Is F-Secure afraid that it may score low on tests.
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Can I find my stolen PC:s real IP address in gmail logged in information
So my PC was stolen 11.6 (worth 2500e, still have the receipts, forgot to give them to the stealer) and I used freedome app on the PC and I tried to track it now with the IP that I found on gmail but as i did that, the information was not helpful because it has VPN information. Can I somehow still track it with the IP…
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Renewal of Subscription
I renewed my Subscription on the 19th May 2021 and the money was taken from my account on the 19th May and yet I continually get a message every few minutes telling me that my subscription has expired and I cannot stop it . I have emailed and written to F-Secure and have No reply so how can I stop this infirnel message??
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Subscription out-of-date?
I just changed from F-Secure Key to ID Protection. I installed ID Protection to my phone and computer. In ID Protection in the computer there is a notice that syncronisation is not in use because the subscription is out of date and I should update my subscription. But there is also a notice that the trial period of ID…
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fshoster64.exe accesses onedrive
Hello: I'm use the Spectrum F-Secure security suite and received a security warning that fshoster.exe was accessing onedrive on my windows 10 computer. The warning asked me to either trust or block such access. Being unfamiliar with this program, I did nothing except come here to ask for advice. Thank you for your time and…
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About F-Secure on Linux.
Dose F-secure work on Arch Linux, if not which other distros the program work flawlessly. And thanks.
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Uninstall ID protection in Mac to get new password syncronised
I found this below instruction to delete old password in Mac, however I was helped by support staff with unistall tool which did not help in problem in question field. Now I wish to know if uninstall tool should remove old password as well? Anyway my Mac does not accept new password used in other devices even it recognises…
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Installing F-secure on Ubuntu 20.
Hi, Could you please guide how to install the F-secure on Ubuntu 20.04? I need a link to download the bash installer? BR,
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How do you uninstall safe from my android device
It will not let me.
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There seems to be a conflict with windows defender and fsecure
There seems to be a conflict with windows defender and fsecure
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Unlogged events
Hi, I've been trying to run a game demo through the Steam platform today, and kept getting hit with a steam error (steam application load error 3:0000065432). A quick web search shows that this error can be caused by AV software. So I go to look in the fsecure logs, and there's nothing recorded. On a fairly obvious hunch,…
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Freedome jam my iPhone and Macbook
I have paid subscription of Freedome and have sent 3 e-mails to support without response that Freedome jam my iPhone and MacBook. Can not access internet, no E-mail, no browsing, closing Freedome and everything work normally. iPhone 8 Plus with iOs 14.6 Macbook Air M1 with Big Sur 11.4 Nobody bother to reply so the…
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Issues trying to install F-Secure in Windows 20H2 ?
Hi, What should i check in order to find what's the issue? I try several times i always give me error... Thanks for advance Best regards
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how to completely exit out of f secure
i want to fully terminate f secure so that i have more ram free how can i do that pausing protection does not kill the background processes which still take up ram?
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self protection effectiveness?
well if i try to kill any processes in task manager it allows me to do so i am able to delete files from C:\Program Files (x86)\F-Secure\SAFE which are not in use by f secure i am unable to stop certain services as well so pls if attacked by malware will f secure be able to defend itself?
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I cannot install F-Secure SAFE to iPhoneSE2.
I trayed and trayed to install F-Secure SAFE for the additional device iPhoneSE2. But error message say ; Something does not operate definitely. Please try it once again. I have been able to install it in iPhone6S, but this time I cannot install it from Win10 PC or iPhoneSE. Please tell me install method. The iOS version…
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Explorer.exe freezes when F-Secure is processing a threat
Hi, I have noticed that when F-Secure detects and processes a new or complex malware sample (typically detected as Trojan:W32/Generic.xxx!Online or something like Trojan.TR/Crypt.XPACK.Gen) and I right click on it, Explorer.exe is likely to temporarily freeze. After the disinfection process completes, everything returns to…
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F-Secure high RAM usage
Hello, On one of my PCs I just noticed that one of FS process consumes a lot of memory; never less then 400 Mo. I'm a bit surprised because it is not the case on my other PCs.
