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Why does F-Secure IDP make life so complicated for users?
Dear All, I don't understand how F-Secure Identity Protection works or at least it doesn't make any sense for me... Let's assume a customer buys a 5-seat licence, because he/she has 5 devices (desktop, laptop, subnotebook, Apple smartphone, Android tablet). He installs FSC IDP on each device and uses the same subscription…
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Should I be worried?
I am in Sweden. Freedome is connected to Sweden. But Web-browsers Edge and Chrome (Language)were starting on Netherlands. La After I started the Computer and Router again, problem is gone. Again **** 3rd time My userprofile on win-10 is big. I created a new user (with new profile). But www.f-secure.com/nl came again as…
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Why the frequent subscription renewal reminders for F-Secure Safe?
I am getting frequent renewal reminders for my F-Secure Safe subscription which is due to expire March 28th. The application pops the "Subscription expires in ... days" every day and every time I login to my PC (Windows 10 Pro, 64-bit OS, if that matters). The F-Secure application does not seem to keep track that I just…
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ID protection shows never used password
This discussion was created from comments split from: ID protection shows never used password.
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Activating a code during free trial
If i activate my 3 month subscription code, will the three months be added to the free one month that's already activated so there's a total of four months left on the subscription.
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Add node
Hello, I am a Chinese customer. Only a few of your nodes have good speed for me. Please increase the nodes in Taiwan and Asia to increase the overall speed of each node. Thank you! ! !
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Logon options
Would like more functionality.
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Add a populate button
Right click in the User/Password box & add a populate button in the dropdown box.
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Sort vault
Add options to sort the vault e.g., Last used, alphabetical (default at the moment)
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FS ID Guardian email monitoring and email tags
Hello, I use different email +tags, or subaddressing, for different services which adds a bit more protection towards breaches. Tags are supported by multiple email service providers like Google, Outlook, and Yahoo. It would be nice if FS ID Guardian's email monitoring could supports these by adding a way to follow…
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I find website confusing to navigate ?.
Hello, F-secure's website has a clean and modern look. It seems like it should be easy to find what I want, but I seem to continue to have a hard time finding what I want. I cant' really describe what the problems are, but two areas come to mind. The business and home sections seem to be intermixed in a confusing manner.…
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ID protection in android 11
Installed ID protection to my new android 11 phone, Passwords sync fine but monitoring says unable to connect. How can I fix that?
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Teamspeak not working when VPN enabled
Everytime I turn on my VPN on FREEDOME my teamspeak looses connection but everything else works
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Expired Product but it hasn't!
Hello When I sign in to My F-Secure I am told that my product is 'expired' but it isn't and is valid until 11/11/2022!? It is on 3 of my devices and works just fine. Also the 'Chat' facility doesn't work at all and just keeps endlessly loading without getting anywhere hence this 'Post' which I didn't really want to do. I…
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Chrome and Freedome
HI all Has anyone had the same problem, on a Chromebook. I use a Pixelbook Go and have the sense router and the total package On trying to use the seetings function in Freedom it just closes the app..... I have cahted with the team on here and found out its not supported on the chrome platform. Seems strange
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F-Secure SAFE with iOS platform
My internet provider has offered F-Secure SAFE on a free 6 month trial which I have installed on my three iOS devices. I have several questions: How does it protect against viruses and malware that might be attached to an email? I can’t see anywhere that initiates a regular scan on the device or a malware removal button if…
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Major problems with ID PROTECTION
hi, Ever since the latest update of ID PROTECTION one of my computers can't seem run anything related to ID PROTECTION, this includes the main application, but also the uninstallation-file, so my first thought when this problem occured was to restart the computer then uninstall the program, but when i execute the uninstall…
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i had a file quaritined but i could not delete it
how do you delete quartined file that could cause problems on pc
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Any way of overcoming...................
I recent bought Freedom, installed it onto my MAC desktop and also 3 other devices. On my desktop it has now become apparent that I have to switch Freedom off to be able to run BBC iPlayer because I’m told that “this content is not available in your location”. However switching Freedom off permits the use of iPlayer - it…
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Skype don't work with Freedome
It seems that I cannot login or make calls with skype when Freedome on connected. Any ideas on how to approach this issue? It's a bit of a security issue when I cannot safely roam the internet when having calls.
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Should I be worried?
I'm in the UK and for the last 2 days , Google and YouTube seem to think I'm in Russia. The language and movies are all Russian. If i go to my own website and use Google Analytics, it thinks I'm in Russia too. However a check on my ISP shows as in the UK. If I switch off 'Freedome' the problem seems to go away, despite…
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Please,Please add a built in firewall for Macintosh and PC versions.
Please add a comprehensive firewall for BOTH the PC and the Macintosh versions. Where you can adjust multiple rules and look at patterns of connection tivity. I know this is a lot to ask for in a newly developed feature but it could have these settings which would be advanced. Then it would have simple that would make…
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Search results green tick on search engines
How do i get my website/urls to have a green tick on search engines results?
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I did not received the Freedome last update
Hello, it seems that Freedome got updated to a new version recently, the Update Check section within program won't update it to the new version tho, I srsly don't like to download and reinstall the programs whenever they update to a new version, is it the only way for Freedome everytime a new version is available? or i…
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Issues with IDP after update
This discussion was created from comments split from: Announcement: New version of ID PROTECTION 5.4.0 for Android & iOS.
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How do I turn off all security features in 18 beta 5
The article https://community.f-secure.com/safe-en/kb/articles/5206-how-can-i-turn-off-all-security-features Tells to go to tools and turn the features off. In the new I GUI I cannot find tools. How do you turn off all the security features in 18 beta? Uninstall?
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Not working in UAE
Can anyone recommend any troubleshoots for the freedome VPN not connecting to U.K. server? I’m currently trying to connect to U.K. server from Abu Dhabi in UAE.
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Chrome extension stopped working
F-secure ID Protection chrome extension stopped working after last ID protection update. Any solutions to this? I don't want to copy/paste all passwords by hand. I reinstalled chrome extension and re-authorized it but it didn't help.
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Download older version of F-secure ID protection
Hi, is there any possibility to download the last update of ID protection, aka. downgrade to the last version, since the autofill function isn't working on the latest version?
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ID PROTECTION Release announcements
We are happy to announce that new version of ID PROTECTION 5.6.0 for iOS has been released. The release is available for new installations immediately and any existing installation should get upgraded during next week. Release notes: General bug fixes and improvements. Best regards ID PROTECTION mobile team
