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Where can I reset this log display?
Dear Community, I would like to know how I can reset the logs from the picture shown. I have already deleted all other logs under Applications-> F-Secure via the event display. But where are the logs for this ad? Thank you so much David
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Anders Esping
I have just paid for another year with SAFE, but still I get remainders on my computer that the period is soon to expire. I have also included my phone and my Samsung Pad in this. Is there anything for me to do to activate the subscription?
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Refund Request - Zero Response
I'm having zero luck getting a response from anyone regarding a refund request. Any suggestions? So far it's looking like there's absolutely no customer service support; what a disappointment.
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Browser plugin can't disable web filter anymore
Hi, I installed f-secure on my personnal computer a few month ago and at this time, on the website, I could click on my name, my computer and then on the parental control tab to enable/disable filters. I enabled a lot of filters and now, wanna disable one, but I can't find the parental control tab anymore?! Now my browsers…
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AddOn Browsing Protection Support for Opera and Opera GX
Hello, I wanted to ask if the AddOn Brwosing Protection support for Opera is planned, since it is also based on Chromium, like Vivaldi, Microsft Edge etc.? I use both Browsers and it would be nice if they would be supported by F-Secure Thx.
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Problem re-installing Freedome with regards to License
Hello, I recently needed to re-install Freedome on my device. I have the subscription that allows for 3 devices to use the program - 2 are used on other devices, my device is the 3rd. Anyway, after re-installing, I put in the code, but a box came up telling me what you can see here in the picture I've attached - that I'm…
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KEY No Longer Syncs Passwords Across Devices
This discussion was created from comments split from: Key No Longer Syncs Passwords Across Devices.
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Whitelisting PUA in Android
Unless I am missing something, there doesn't appear to be any way to whitelist an application that has been detected as a potentially unwanted application - especially when it is a generic detection. The only options I have are to remove the application or to cancel the warning (and accept it will show as an issue and…
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Ability to move devices between users
Please can we have the ability to move devices between users on "My F-Secure"? In a household with several devices and people, it's entirely feasible that if some devices are replaced, then other family members may take over the old devices, and a different ruleset for that user needs to be applied. Have to delete devices…
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Error: The app could not be configured. Restart Freedome and try again?
While opening FSecure Freedome at startup I get the above error message "App can't be configurated. Starte Freedome again and try again. But anytime I do this the same error message appears. Any idea where the bug is? Any help is appreciated Thank you
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How do you get back on Freedom on new PC ?
I recently bought a new computer after my old one went kaput !. I have an existing subscription for three devices though I only ever used one device ( my old PC), I need to know how to reinstall and use my existing code to verify the installation, On the download page it seems there are only options to buy a new…
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F SECURE FREEDOM WON'T CONNECT AFTER LATEST UPDATE FROM WINDOWS
Hi, updated to Win 10, 2004 and Freedom is unable to connect since then. it just tries and tries, spinning the wheel. I'm on the most updated version of Freedome, version, 2.37.6557.0 . the same problem occurred in January 2019 after an update.
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Some banks are not listed.
Hello, Some banks in my country have not been added to the list. Green frame protection screen is unresponsive. For example, ''qnbfinansbank.enpara.com'' , ''ing.com.tr'' All banks in the my country: Thanks
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Yle Areena watching for finnish only profram not working anymore since today ?
Moi, Anybody out there with same problem than me, not able to watch Yle Areena´s finland only restricted material anymore ? I think F-secure server in FInland has been blacklisted by Yle Areena and F-secure need to find a workaround for that ! //Wide
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How do I see my passwords in password name order?
Hi. I've recently upgraded from F-Secure KEY to ID Protection (6th January 2021). I'm running ID Protection on a Windows 10 laptop with Edge Version 87.0.664.75 (Official build) (64-bit). What I notice is that most but not all of my passwords appear in alphanumeric order. For example, I'm seeing passwords "A1", "B1", "C1"…
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F-Secure Safe Firewall
Is there a firewall with F-Secure Safe ? most reviews vs other internet security products indicate No but somewhere I have seen reference to F-Secure having firewall.
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Database-Updates?
Hi. There have been no updates here for 36 hours. What's going on there? Best regards. Heinz
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Firewall Question
Hello, Do you guys use any third-party firewall software with SAFE? I as gamer have some concerns you know there are people on Online game communites/servers that try to attack ( so called DDoS ) you after they lose or semething like that, my friend got Kaspersky and it got a Network attack blocker feature in it not sure…
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How to Enable/Disabe Extension?
Hello there, anyone knows how to enable and disable hardware accelerations in chrome. Please do a reply if anybody knows a bit about this.
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Freedome on Router
Hi, I was wondering if it was now possible to use FREEDOME through my Router? regards Dave
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ziggo safe online cannot be put on my computer .
NEW MEMBER : What can I do to download Ziggo safe online ? I get the message : counts-emea.f-secure.com heeft de verbinding geweigerd ( meaing : refused by ... ) I really have no idea how to solve the probem, can you please advice me ? My computer : Windows 10 home computer, 64 bits, browser chrome., 5 months old ! Kind…
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Pc installed
Hello, I would like to know on which PC my Abo ist used. Do you know where i can find these information ? Thank you
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password analysis
Updated ID Protection to version (5.00.11411.0) on desktop pc and has problem that ID Protection close when click on password analysis. Anyone have the same problem?
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Block Discord chat service
Hi My son is using a chat website called Discord and I need to bloack it. Discord is not linked to a particular server and so is not possible to block on Microsoft family safe. Is it possible to block Discord using F-secure please?
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F-secure Freedom wont start. Windows. 10.
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F-Secure products on Mac and duan screen setup
This is a small thing, but annoyingly indicating some QA issue: when using F-Secure prodcuts (SAFE , ID Protection, Freedome) on macOD Big Sur (v 11.1) menu bar icons for ID Protection and Freedome get distorted on the screen that does not have focus active. This happens independent of the application in which the focus…
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F-Secure secured the Award for the worst on AV-Comparatives Enhanced Real-World Test 2020 – Consumer
https://www.av-comparatives.org/tests/enhanced-real-world-test-2020-consumer/ F-Secure couldn't score decently because its wasn't good in any given test
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Traficom detects Gumblar Malware Traffic Coming from My Mac, but F-Secure Scanner Detects Nothing
Hi All, I tried to find out help to this from my Internet connection providers, but they could not help. I also tried to find help from the F-Secure chat, but the chat person did not want to help. I use the DNA Turvapaketti, which is of course the DNA product, but it uses F-Secure virus detecting technology and database as…
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IOS 12.X.X no ID Protetion download on IPAD AIR
Dear F-Secure team, My IPAD AIR is fully up to date with IOS software (as SW update is on) and shows SW version 12.4.9. For download of ID-protection it is showing need IOS SW 13 to be able to download. Can you be of help ore will there be a work around / SW update from you to overcome this? Many thanks and regards, Wim
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SENSE Router seems to block Amazon Alexa (Echo) access to Amazon "credential locker service".
My Amazon Echo Dot (3rd gen) often stopped or eventually (self-) restarted. I surveyed F-Secure SENSE Router app. on my Android phone, and found many "Block" for "Anti-Tracking". I also found SENSE Router blocked access to "credential-locker-service.amazon.jp". When I put the site to my personal white list, the number of…