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How do I remove malware/virus from a PST file?
Hello Every time I get a desktop search application to re-index my old .PST files (from my archived Outlook email) , I get loads of error message from F-secure. How can I identify and remove the relevant emails? With thanks J
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A confusion about DeepGuard's policy
Hi dev team, good day. I set a rule watch prefix "/System/Applications/" "any" wc in strict mode. expected behaviour: A DeegGuard dialog appears when any process tries to modify "/System/Applications/" folder; What actually happened: A DeegGuard dialog appears when any process tries to modify "/Applications/" folder I…
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Unable to activate ID Protection while upgrading from F-Secure Key thus my PC setting is now screwed
Trying to do as instructed on page 'How do I move from KEY to ID PROTECTION on desktop devices?' End result - ID protection shows error (id_prot_fail.jpg) Going to account page only shows some old SAFE expiry, nothing that I could use or activate or whatever for ID protection Where on earth can I activate the product i.e.…
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Safe portal broken?
When I try to download (to reinstall F-secure safe) and follow the procedure Log in to My F-secure with your account username and password. Click Add device. Select My device, and click Continue. Select This computer, and click Download for Windows. <------------ Depending on your browser: The installer file downloads…
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Connect two devices to each others in LAN
Normal home-wifi / lan, router, fiber. Television with Chromecast and FreeDome installed Samsung phone with streaming TV and FreeDome installed When VPN is OFF stream can be sent to TV via ChromeCast. When VPN is ON stream CANNOT be sent TV via ChromeCast. As the are in their own VPNs they do not "see" each others. How to…
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Run freedome from command-line for automation scenarios
I do not find any info for running freedome.exe via command-line and using switches to control the application without using the GUI. Would be very helpful to automate some actions. For example: integration with Elgate stream deck.
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What does this Message Mean? Was it a Hack?
Hi Guys, We got this message on our console that just popped up after Freedome quit unexpectedly. From what understand with my very limited console reading skills, it appears to be simply logging the error, though it's quit unexpectedly before and we've never had this pop up. What concerns me is the Chmod specifically...…
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Macbook Touch ID log in
This discussion was created from comments split from: id Protection and Macbook Touch ID log in.
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Biometric and PIV access on PC and Mac
Hi, Is there a way or a feature where biometric access using Windows Hello or FaceID or maybe even a PIV like Yubico could be possible as an alternative to entering the Master password?
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e-authentication to my.f-secure.com portal
add e-authentication method or pin-code authentication method to my.f-secure.com(easier for android tv:s with remote controls etc..)
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Would like to run/manage the freedome vpn via command line switches (Windows)
I do not find any info for running freedome.exe via command-line and using switches to control the application without using the GUI. Would be very helpful to automate some actions.
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Wrong master password
This discussion was created from comments split from: Error Assertion failed since last update March 2021.
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Answering machine to prevent unwanted phone calls
I've been suffering almost 2 years of unwanted phone calls from a single person. Hiding a phone number at this point doesn't help. I don't want to change my number because of one idiot. Phone operators are unable to help, and Police is also unable to do anything about this. Therefore, an app on phone could help in cases…
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Serious Problem, Please Help: New Update "3.3.0" "Automatic WiFi Protection" is Dangerous?
Hi, This problem has been bothering me all day and I haven't used FreedomE VPN App on my iPad because I've been so worried about this new update that includes "Automatic WiFi Protection"...🙁 Does "Automatic WiFi Protection" mean that the FreedomE VPN App on my iPad is running in the background without me opening the…
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Unable to open App and File Control Window
I am using F-Secure SAFE 18.0 and I find that I cannot open App and File Control Window. After clicking the button, UAC windows appears and I select OK but App and File Control Window doesn't appear. I have reinstalled SAFE twice but this problem persists. What is the reason for this? How to solve this problem?
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FS Protection PC 18.0 releases
FS Protection PC 18.0 releases will be posted under this thread. We expect the first beta next week.
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Can ☗ 𝐓𝐇𝐄 𝐔𝐒𝐁 𝐀𝐑𝐌𝐎𝐑𝐘 ☗ Run The F-Secure Freedome VPN?
Support ... I understand ☗ 𝐓𝐇𝐄 𝐔𝐒𝐁 𝐀𝐑𝐌𝐎𝐑𝐘 ☗ is a computer on a 𝐔𝐒𝐁 𝐃𝐑𝐈𝐕𝐄 that minimizes the attack surface, safeguards my data and runs trusted applications ( e.g., my 𝐓𝐎𝐑 𝐁𝐑𝐎𝐖𝐒𝐄𝐑 ), thus preventing unauthorized access and|or execution scenarios. However, I need to browse the internet on my 𝐌𝐀𝐂 𝐎𝐒 laptop, via 𝐅-𝐒𝐄𝐂𝐔𝐑𝐄'𝐒…
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Scanning inside compressed files
This discussion was created from comments split from: 🔬| The F-Secure Safe "Virus and Spyware Scan" App?.
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APK file for Freedome
Hi. I want to install Freedome on my Android TV Box but its not available so I need the APK file. From where can I download a safe apk file for Freedome?
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New update to the Community Theme released
Dear F-Secure Community members, We have released an update to our current community theme today. The major improvements we have introduced with this theme update are - Navigation changes for better movement across the forums - EN forum landing page will be https://community.f-secure.com/en FI forum landing page will be…
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Change subscription from F-Secure Key to ID Protection
How do I transfer my F-Secure Key subscription that is valid until 24 April 2022 to ID Protection?
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Help, my program (F Secure Internet Security) has changed
My F Secure Internet Security has changed and I don't see how to run the long version of the check for malware. There appears to be only a "scan" button, which, I assume, is the short version of the scan. I have only a desk top computer, no "devices." I am using Windows 10. Please help me.
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Time Zone stamp to threads
Would you mind adding TZ stamp to threads,easier to follow globally...
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Add support for biometric and PIV authentication as alternative in Windows and MacOS
It would help a lot if you are constantly using IDP if there was support for biometric and PIV authentication as an alternative to typing the Master Password.
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Connectivity issues
Hi! I have been having connectivity issues for the past couple of months. There are two things that keep on happening. The first is that it sometimes takes way too long to connect to the server after unlocking the phone or that it won’t connect until I manually turn it off and then back on. Then it connects right away,…
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FaceID Authentication failing in MS Edge on iPadOS
I’m experiencing an issue where when hitting on “Passwords” to trigger Autofill in ID Protection I’m being asked to type my Master Password rather than triggering Face ID recognition on my iPad Pro. Face ID is enabled in the IDP log in screen and IDP is enable an app using Face ID in Settings | Face ID and Passcode. Any…
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Freedome and connectivity issue with services outside the trusted local network
I'm slowly digging myself into deeper and deeper into a technological pit with my home network just out of curiosity and for the sake of learning and I came across to an issue with Freedome I can not seem to find a solution. The simple topology of my network would be something like as follows: Laptop > Wifi AP > Switch >…
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iPhone Cannot Connect Suddenly
After disabling Freedome on my iPhone I can no longer connect to any of the servers. I have deleted the VPN Cert in settings and reinstalled the app to no avail. After uninstalling I did not not have to re-enter my subscription code. I am on the most recent versions of concerned software. What should I try next?
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What solution or program to use to see what application sends out?
I have an application (on Windows 10) which is sending telemetry data, in other words "calling home". What program could I use to see what data it sends out? Does F-SEcure have such application, and if so, which? I do not mean only blocking or something that tells me it is safe, I would like to see the data myself. If…
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ID Protection
Has anyone else been experiencing difficulties with the ID Protection? I have the Total package and all the other programs are working fine. The ID Protection continuously gets deactivated on ALL of my devices and now it doesn't recognize my master password. Chat support never seems to be available. Now I'm wondering if…
