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Firewall Question
Hello, Do you guys use any third-party firewall software with SAFE? I as gamer have some concerns you know there are people on Online game communites/servers that try to attack ( so called DDoS ) you after they lose or semething like that, my friend got Kaspersky and it got a Network attack blocker feature in it not sure…
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How to Enable/Disabe Extension?
Hello there, anyone knows how to enable and disable hardware accelerations in chrome. Please do a reply if anybody knows a bit about this.
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Freedome on Router
Hi, I was wondering if it was now possible to use FREEDOME through my Router? regards Dave
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ziggo safe online cannot be put on my computer .
NEW MEMBER : What can I do to download Ziggo safe online ? I get the message : counts-emea.f-secure.com heeft de verbinding geweigerd ( meaing : refused by ... ) I really have no idea how to solve the probem, can you please advice me ? My computer : Windows 10 home computer, 64 bits, browser chrome., 5 months old ! Kind…
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Pc installed
Hello, I would like to know on which PC my Abo ist used. Do you know where i can find these information ? Thank you
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password analysis
Updated ID Protection to version (5.00.11411.0) on desktop pc and has problem that ID Protection close when click on password analysis. Anyone have the same problem?
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Block Discord chat service
Hi My son is using a chat website called Discord and I need to bloack it. Discord is not linked to a particular server and so is not possible to block on Microsoft family safe. Is it possible to block Discord using F-secure please?
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F-secure Freedom wont start. Windows. 10.
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F-Secure products on Mac and duan screen setup
This is a small thing, but annoyingly indicating some QA issue: when using F-Secure prodcuts (SAFE , ID Protection, Freedome) on macOD Big Sur (v 11.1) menu bar icons for ID Protection and Freedome get distorted on the screen that does not have focus active. This happens independent of the application in which the focus…
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F-Secure secured the Award for the worst on AV-Comparatives Enhanced Real-World Test 2020 – Consumer
https://www.av-comparatives.org/tests/enhanced-real-world-test-2020-consumer/ F-Secure couldn't score decently because its wasn't good in any given test
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Traficom detects Gumblar Malware Traffic Coming from My Mac, but F-Secure Scanner Detects Nothing
Hi All, I tried to find out help to this from my Internet connection providers, but they could not help. I also tried to find help from the F-Secure chat, but the chat person did not want to help. I use the DNA Turvapaketti, which is of course the DNA product, but it uses F-Secure virus detecting technology and database as…
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IOS 12.X.X no ID Protetion download on IPAD AIR
Dear F-Secure team, My IPAD AIR is fully up to date with IOS software (as SW update is on) and shows SW version 12.4.9. For download of ID-protection it is showing need IOS SW 13 to be able to download. Can you be of help ore will there be a work around / SW update from you to overcome this? Many thanks and regards, Wim
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Happy New Year 2021
Dear F-Secure Community Members, From our Community team, we wish you all a very Happy New Year 2021! Thank you everyone for being a part of our community and for all your contributions in 2020.
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Backups?
Is there a way to backup the macOS files containing my ID PROTECTION passwords? I understand it is synchronizing across my devices, but I also make backups to external media for disaster recovery. Exporting to plain text has some risk - would have to trust the file system encryption, unlock everything at once. Is it…
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Solution to the Freedome Linux Support Issue
F-Secure claims they don't want to support the Linux desktop because of fragmentation and market share. The Linux community has come up with a solution for that called AppImage (built on a similar concept to Mac OS's DMG) to solve fragmentation. With AppImage dot org you can write an application once and it runs on any…
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Is this resolution still valid? (WAX***.TMP)
In this discussion it turns out that the alarm was recognised as false. ( WAX***.TMP) So is this resolution still valid, where F-secure product recognises a WAX*.tmp -file as trojan? The WAX*.tmp file can't be found.
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💻 | The Future Of VPNs?
Hmmm ... I "have to be around for a little while longer before [I] can post links." So I cannot share a seven (7) minute) video demonstration that highlights the performance advantages of a Multi-Path, Multi-VPN network over a Single-Path VPN network. Or share the link with Reg Harnish's, CEO of GreyCastle Security, quote.…
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🔬| The F-Secure Safe "Virus and Spyware Scan" App?
The F-Secure Safe "Virus and Spyware Scan" is how I protect my laptop. Thus far, every time I run the scan, over 1.5+ million files are scanned and no threats are found. This is awesome. I trust F-Secure. However, I have a total of 1.7+ million files on my laptop. QUESTION: Why does the F-Secure Safe "Virus and Spyware…
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I WANT MY MONEY BACK...
Dear all, I've been using Freedome VPN on all of my devices for the past 3 years. As my account was due to be renewed, I did so unadvertedly by clicking on renew in the IOS AppStore only to find out later that this switched my multi device license to a single device license and I am not able to pay the difference in order…
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App and file control
I have this problem on my F-Secure safe app. When I install app or file f-secure deletes it. When I go to app and file control it doesn't open it. How do I fix this problem. Thanks!
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Banking Protection
If I want to acess my PayPal account, I have to switch off Banking Protection. Stange enough, Banking Protection works well with my other online accounts. What is wrong with PayPal?
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Freedome won't run on M1 Mac running Big Sur. How to fix?
Just bought an M1 Mac and transferred all files etc. Most of the non-Apple software works via Rosetta2. But Freedom refuses to launch. Is there a fix for this yet?
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📱| "Apple iDS May Leak Traffic Outside The VPN Tunnel"
According to ( https://community.f-secure.com/freedome-en/kb/articles/6405-apple-ios-may-leak-traffic-outside-the-vpn-tunnel ) F-Secure Freedome VPN users must "switch airplane mode on and off" to workaround this issue. I'm been checking F-Secure Freedome's twitter account for updates and did not see any updates regarding…
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Meilleure application de contrôle parental
Bonjour à tous et à toutes, tout d'abord désolé si ce post n'est pas au bon endroit mais je ne savais vraiment pas où l'insérer :( j'ai souhaité installer un contrôle parental sur le téléphone de mon fils (et donc sur le mien également en tant qu'administrateur). avez vous des noms d'applications pour mobiles afin de…
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ID Protection Won't Sync New Gmail Password
Once again, this application will not sync a new gmail password. This happened when the application was called Key and now this new iteration. Here's the system information: Property Value BlobRevision: 1224076 CreationDate: 12/19/2020 11:21 AM CreditCardCount: 0 DeletedEntryCount: 4 LastSync: 12/27/2020 3:03 PM…
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Unable to add exceptions
Hi, F-Secure Safe is generating false positives for RootsMagic software, so wanted to add an exception. According to the help files this should be done by going to "Tools" and then choose "App and file control". However, there is no "App and file control". (See screenshot). I am on OSX Big Sur and - yes - I have admin…
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FS ID Guardian PC 5.0 beta 14 upgrade removed FS Protection
Due to a bug in a new packaging we took into use in the ID Guardian beta 14, the latest channel upgrade removes FS Protection from your device. We stopped the channel upgrade as soon as we noticed this, but few upgrades managed to went through. If you received the ID Guardian beta 14, you don't have FS Protection anymore…
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Can't connect to Community without VPN
Hi. When i try to connect to the Community i get the Connection Refused error 2 different ISP tested with Edge and Chrome but with VPN it connect without any problem. Tried flushdns and iprelease etc.. didn't work.🤔
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Freedome Subscription Claims to be Expired - Conflicting Messages - No VPN
Freedome has stopped working on one of my devices but SAFE still works fine. Firstly, I noticed it claimed I had only 89 days left on the subscription when it should have been about 235 (until August 14 2021) so I tried "Activate". This simply caused it to stop working with the message my subscription had expired. I then…
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Latest Beta home programs
I will appreciate being sent a link(s) to the latest executables, as I trashed my unit and need to install either Safe or Total.