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outdated database
im getting an outdated database im my prog. please help
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why connection failed?
Hello there, i use vpn freedome in a restrictet wlan to go to free internet. But freedome dont connect any server. WLAN works, the newest version of freedome works, licence works... windows 10 in newest version, works. 👍️ But connecten ... waiting for...waiting..and waiting... 😴 Fun fact: the kaspersky solution works fine.…
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F-secure SAFE using a lot of RAM (?)
I've got two PCs, both similar and running the latest Windows 10 version. One uses steadily about 500MB RAM in the background for F-secure processes, while the other just about 50MB. (I.e., not just at startup or upgrading.) CPU is using very little for both. Settings are the same. Q: Is it such a big difference on memory…
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com.android.subsys.SubsysServiceApplication???
Anybody have a clue about a selftitled package called com.android.subsys.SubsysServiceApplication?? I definitely have a malware problem, but no antivirus has picked it up. Been fighting it trying to retain sanity for 2 most, and I am beyond over it. Googled the package name and was directed here, though the page it took me…
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Can I transfer my subscription to new email address? How does the subscription works?
Hi, I have my present F-Secure subscription on my university email. I am graduating next year. How will I manage my subscription? Can I transfer to new email? Will I have to buy a new subscription? Thanks for your reply! Vikas
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I have 3 licenses.
2 are free. How can I activate the 2 that are free and how can I get the information about "John DELL" ? Maybe I don't use that license.
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F secure won’t allow a .csv file to be sent from my bank website.
With Banking Protection on, I am unable to download a .csv file of my transactions.
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How do I add Freedome VPN to my SAFE subscription?
I have F-Secure Safe, Version 18.0. What would it cost me to include a VPN protection program?
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email not recieved from fsecure
Hello all, I try to monitoring my 2 emails address for one it is ok, but for the other I have this message Your information was detected in a data breach. Please follow the instructions in the confirmation email we sent you. to know the details of the compromised information But I don't get an email. thanks for your help
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Unable to turn Freedome ON
I have an Android phone and with the latest update of F-Secure Freedome, I am unable to turn on the VPN on my phone because when I hit the ON button, I get a message pop-up from Android which says the following. ANDROID PREVENTS TURNING ON VPN PLEASE CHECK THAT YOU DON'T HAVE ANOTHER APP SET UP AS "ALWAYS-ON VPN" IN…
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Setting to allow "Scan for viruses" option to use cloud security for scanning.
I recently discovered a situation whereby the realtime scanner and right click "Scan for Viruses" would not detect a suspicious file within a compressed zip file EVEN when the scan within compressed files is enabled. Apparently the file will only be scanned once extracted for performance reasons. Big concerns if you were…
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MFA Related
Hi, I have been using LastPass as Password Manager, and I want to make the transition of using your Product ID Protection. As I saw there is no Second Factor Authentication in your App. I would recommand to be Second Authentication way, this issue is preventing me from making this switch of using your product. My question…
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Hi, help, please
Hola, Quería saber si los 6 euros mensuales que me cuesta la app para mi smart tv a través de la play store, son de por vida.
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Is DeepGuard able to watch "/dev/dtracehelper" file?
Hi dev team, Good day. I want to audit the command $launchctl 's execution. After using FileMonitor.app (by Objective-See), I found that during its execution, this command tries to open "/dev/dtracehelper". However, when I set up the following rule under the strict mode, DeepGuard did NOT generate any dialog. Is DeepGuard…
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utorrent getting blocked
Hello, I must have gotten some sort of update last night due to my fsecure not letting me load up my utorrent, never had any issues at all until today. I've basically added the whole AppData folder to the allow list but even with this it still block it, I'm I doing something wrong? This is the error message I get.
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Have a question about the Banking Protection
I think have a general idea what it does, but does it encrypt/prevent keyloggers from recording your keystrokes when you're doing your online banking? I guess this question is stemming from a review I read on pcmag (can't put the link since I'm a new user, but here's the excerpt) "Banking protection does what it promises,…
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add Date: and Message-Id: headers for "F-Secure: New device login" e-mails
the e-mails notifying about login from new device don't contain headers like Date: and Message-Id. Missing Date: makes it hard to find out when the mail was sent... I can find it in the Recevied header, but any mail client I access the e-mail from will by default assume the mail may be hours/days old Received: from…
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Process "F-Secure Freedome UI" (Freedome.exe) still running after turning Freedome off
I noticed that the process "F-Secure Freedome UI" (Freedome.exe) used 5-7% CPU. I don't use Freedome so I turned it off from its icon in the system tray and it disappeared from there. However, that process is still there, making my CPU busy. How do I turn it off completely? I use Freedome from time to time so I don't want…
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Purchased F-secure having trouble downloading . Stuck on 44%
windows 10 system .
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Hi I am from sweden and I was trying to watch viaplay now in USA.
Why is that
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I bought f-secure total and i get f-secure Freedome
On this french page : htt ps://www.f-secure.com/fr/home/products/total I bought f-secure total as you can see, at 3.33 € / month, this is 39.99 € / year. (promotion) But then I found than f-secure safe refused to work, so I did some research, and I finally figured it out, f-secure send me the code only for f-secure…
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Password Key sync code not visible in the app
Hi, I would appreciate your help on following: my family has been using Key free-version as pwd repository, each one individually. We are now in the process of migrating to ID protection. We have all created user id's for the ID protection, and the installed the app in our mobile phones. With some all hickups all good so…
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Full scan crashes/reboots my whole system
When I initiate a full scan through f-secure safe app, it scans for a while and then crashes my whole system which makes it to reboot. This is a bit annoying. Is anyone else experiencing same kind of behaviour or does someone have a some kind of solution to this? It appears to happen when scanning gets jammed to some file…
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Application wont start on Mac
So... got the application installed yet the app wont start. Will appear in the sidebar briefly but fails to start. How to proceed?
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Buying ID Protection seems to be impossible
I tried to upgrade my existing KEY license to ID Protection. ID Protection asks me to either create a new F-Secure account or login with the existing one. I have existing account and tried to login. Once provided uid/pw then the next screen is error message saying "Subscription expired" and there is nothing I can do. I…
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Safari bookmarks on MacOS and iOS won't sync using Freedome?
This has been the case almost a year now. So Freedome is practically useless on Apple devices. Can it be so that I am the only one who has noticed this?
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Installing browser extensions in FS ID Guardian PC 5.2 beta 2
I just installed FS ID Guardian PC 5.2 beta 2 How do I install the browser extensions for Chrome and Firefox?
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Esa Pietiläinen, viitenumero xxxxxxxxx
I have Freedome VPN xxxx-xxxx-xxxx and it is valid to 28.december 2021. Now I get a message that Freedome in my phone do not work any more. Why? With best regards Esa Pietiläinen email: xxxxxxxx@xx.com Mod. Edit : Removed PII/Edit Title
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Cannot activate my order - cannot access to my account - cannot create a new one
I was trying to switch from a product of another service provider to F-Secure Total for my new laptop. My old VPN order is still valid for 49 days in my other devices. For some reason, I cannot access to my F-Secure account but cannot create a new one neither (see message below). I received an email confirmation about the…
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Databases too old iMAC M1 Big Sur 11.5.2
Hello, have a problem with F-secure Safe. It reports "Databases too old" despite I have ran the update several times the last week. The database version is 17.11 (38515) Database: 2021-07-29_3 Any hints ?
