why does my subscription code not work?

gellimo

yesterday i downloaded the 5 day trial, after a few hour i decided to buy a 2 year subcription.

this morning when i opend my laptop the freedom was back to the 5 day trail.

so i put my subscription code back in and now i got the message that it wont accept

why?

Amirul

Hi @gellimo

Thank you for reaching out to F-Secure Community.

May I know the error message that you are getting when you try to activate the subscription code on the F-Secure Freedome VPN application?

Alternatively, you may try these steps below:

Part 1 : Uninstall existing F-Secure Freedome VPN

How do I uninstall F-Secure products using the Uninstallation Tool?

https://community.f-secure.com/common-home-en/kb/articles/5439-how-do-i-uninstall-f-secure-products-using-the-uninstallation-tool

NOTE: Complete the uninstallation process by reboot/restart your computer

Part 2 : Install F-Secure Freedome VPN

How do I install and activate F-Secure FREEDOME for Windows?

https://community.f-secure.com/freedome-en/kb/articles/5078-how-do-i-install-and-activate-f-secure-freedome-for-windows

Looking forward to your update.