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New update to the Community Theme released
Dear F-Secure Community members, We have released an update to our current community theme today. The major improvements we have introduced with this theme update are - Navigation changes for better movement across the forums - EN forum landing page will be https://community.f-secure.com/en FI forum landing page will be…
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Change subscription from F-Secure Key to ID Protection
How do I transfer my F-Secure Key subscription that is valid until 24 April 2022 to ID Protection?
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Help, my program (F Secure Internet Security) has changed
My F Secure Internet Security has changed and I don't see how to run the long version of the check for malware. There appears to be only a "scan" button, which, I assume, is the short version of the scan. I have only a desk top computer, no "devices." I am using Windows 10. Please help me.
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Time Zone stamp to threads
Would you mind adding TZ stamp to threads,easier to follow globally...
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Add support for biometric and PIV authentication as alternative in Windows and MacOS
It would help a lot if you are constantly using IDP if there was support for biometric and PIV authentication as an alternative to typing the Master Password.
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Connectivity issues
Hi! I have been having connectivity issues for the past couple of months. There are two things that keep on happening. The first is that it sometimes takes way too long to connect to the server after unlocking the phone or that it won’t connect until I manually turn it off and then back on. Then it connects right away,…
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FaceID Authentication failing in MS Edge on iPadOS
I’m experiencing an issue where when hitting on “Passwords” to trigger Autofill in ID Protection I’m being asked to type my Master Password rather than triggering Face ID recognition on my iPad Pro. Face ID is enabled in the IDP log in screen and IDP is enable an app using Face ID in Settings | Face ID and Passcode. Any…
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Freedome and connectivity issue with services outside the trusted local network
I'm slowly digging myself into deeper and deeper into a technological pit with my home network just out of curiosity and for the sake of learning and I came across to an issue with Freedome I can not seem to find a solution. The simple topology of my network would be something like as follows: Laptop > Wifi AP > Switch >…
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iPhone Cannot Connect Suddenly
After disabling Freedome on my iPhone I can no longer connect to any of the servers. I have deleted the VPN Cert in settings and reinstalled the app to no avail. After uninstalling I did not not have to re-enter my subscription code. I am on the most recent versions of concerned software. What should I try next?
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What solution or program to use to see what application sends out?
I have an application (on Windows 10) which is sending telemetry data, in other words "calling home". What program could I use to see what data it sends out? Does F-SEcure have such application, and if so, which? I do not mean only blocking or something that tells me it is safe, I would like to see the data myself. If…
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ID Protection
Has anyone else been experiencing difficulties with the ID Protection? I have the Total package and all the other programs are working fine. The ID Protection continuously gets deactivated on ALL of my devices and now it doesn't recognize my master password. Chat support never seems to be available. Now I'm wondering if…
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Stupid ****secure renewal reminders
Stop with the stupid reminders, its just motivation for people to right away unsubscribe and use other solutions. Also Ukko, **** you. Youre clearly workign for ****secure. You've 'tried' to resolve this issues with stupid answers but the answer is simple, roll out an update that enables the stupid reminders to be turned…
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F-Secure account appears to be inaccessible?
I have just joined the forum so apologies if this is in the wrong part. I can't seem to access my account which I set up with TalkTalk using an old email (it has now been deleted) and password combination. I cannot reset the password because of course I have not got the email any more. My TalkTalk account is up-to-date…
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IPv6 for Milan, Italy location recognized as US IP
When you check websites like https://ipv6-test.com or https://ipleak.net while connected to Milan, Italy with Freedome for Android, both sites will recognize the ipv6 as being in the US. Only the IPv4 is recognized as being Italian.
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FS ID Guardian PC 5.1 Releases
Release 5.2.2321 (5.1 beta 5) Fixed issues: Password entry was potentially duplicated if it was originally created in mobile client and contained longer text than what Windows client supported.
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ID + Edge: Autofill three fields
I have to log on to a site which has three fields: "company name", "username", "password". How to make the ID Protection to fill all three fields accordingly? It now fills my username to "company name" and password to "username" (and "password" field stays empty and login fails). BR,
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Licencing of ID Protection and KEY
I bought the ID PROTECTION software, however, when entering my account on the subscription tab, the purchased license does not appear. Only the trial version is appearing. How can I access my purchased subscription?
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Is this genuine ?
I have used F-Secure for years and tonight I got this pop up on my screen, i have never encountered it before and would like to know if it is genuine.
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Solution
I`had a problem with F-secure: notice: your license is out of date - renew now /although license is valid/. Solution [for me works: Win7]: 1.Java update. 2. Uninstall F-secure. 3.Chkdsk 4.Install from F-secure account installation package.
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Error by Log-In with ID-Protection after Installation
Dear ladies and gentlemen, I installed the new F-Secure ID Protetion on my Laptop (I installed it already on my Smartphone with no problems and created also an account for it) and after loging in with the masterpassword it says, i should log-in and link this installation with F-Secure. So I click on "Log In", put my…
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F-Secure scans on HDD more as one archive parallel and so scan are slow
I have several backups from my website on a hard drive. These are tar archives with a lot of files. As soon as I scan them (manual scan), several archives are checked in parallel and you can hear the hard disk very clearly because the read head keeps jumping. I could see exactly with Sysinternals that 3 files are being…
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F-Secure and Vivaldi
Hi! Can you make F-Secure extension to work in Vivaldi and bank protection? Thanks! Have a great day!
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FS ID Guardian MAC Release 4.9.538
Fixed issues: Field allowed max length check should be in characters, not bytes. Invalid copyright year.
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Feedback
Unsure where to post feedback regarding the applications, so here goes: A couple (in my opinion no-brainer) improvement suggestions: Desktop (Windows) -app Make it so that the notes can be copied without going to the edit-view Make it so that new entries get sorted alphabetically based on title. Now they get stuck at the…
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KEY - Display more than 20 characters from the title in the list
Currently the list only displays the first ~20 characters from the entry title regardless of window size. Where a user has a number of entries with similar text for the first 20 characters then deciding which one to click on is difficult. Colouring is useful, but unless you always remember which colour refers to the…
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SAFE and DxO PureRAW on Mac
Hi, It seems that SAFE for Mac prevents DxO PureRAW from running properly on Mac (tested both on BigSur 11.3 and 11.2). PureRAW simply stalls, no excessive CPU usage or anything, and no alerts from SAFE. However, when SAFE real-time scanning is temporarily disables, PureRAW runs ok. Could someone in F-Secure take a look in…
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How to transfer a F-safe protection on a PC from one Familly member account to another one of the
Hi, How to transfer a F-safe protection on a PC from one Family member account to another one of the same F-secure account? I was unable to do it! Thanks
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unable to manually renew a subsription - error
Hi I want to manually renew my subscription as it expires today. Once I log in, the wind with "renew now" options pops up. I click it and I see informaiton about manual renewal error. At the first log in today, I had seen a window with the price and "buy" which I clicked but I had to return to the previous page to see the…
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Bought F-Secure total for home pc (several licenses), can I use ID Protection on my work laptop?
Hi, I have been using F-Secure Total for some time and have now started using ID PROTECTION for my passwords. From license point of view, is it ok to use my "home" license in a "mixed" environment on my company PC?
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"Password protection" subscription, move from "F-Secure Key" to "F-Secure ID PROTECTION" on mobile
Hi. We have a subscription to "F-Secure Password protection", started some years ago. We use it on PC and on mobile trough "F-Secure Key" App. However, "F-Secure Key" App will be discontinued and replaced by "F-Secure ID PROTECTION" App. Is there a guide step-by-steb to activate "F-Secure ID PROTECTION" on mobile, in sync…
