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1-year Freedom VPN from Chip.de Christmas calendar already expired.
Hello all and hello customer service, if you might read this, First I am completely new in this forum, so my apology if I make mistakes. I have got a 1-year F-Secure FREEDOME VPN from Chip.de Christmas calendar but it tells me that is is expiring by end of the day now after 4 weeks. Did I something wrong at installation? I…
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FREEDOME service struggling on laptop
I have bought FREEDOME recently. I have had no problem with it working on my phone however on my Mac the connection is very intermittent. Is there a reason for this?
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FSDIAG report
Hello, I've had some problems with computer so I've had a chat with F-Secure agent, he sent me an email, in which it says to create FSDIAG file and send it to F-Secure support email, but I'm searching for this email for half an hour and still can't find it. Is here anyone, who could give me this email? Thank you very much.
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FSVpn Upstream Service notification keeps coming up on Mac Big Sur 11.1
FSVpn Upstream Service notification keeps coming up on Mac Big Sur 11.1
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Whitelisting our software
We have developed a Software which we distribute it to our Customers along with our own Installer. We would like to submit our Software to your Labs for Whitelisting, so that Customers who use your Antivirus Software could install and use our Software without its being blocked by your Antivirus Software. Could you please…
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Capacity to edit/delete posts or comments and ability to message admins
It would be a great feature to allow users to edit or delete posts or comments. Also, it would be a good idea to offer the ability to message an administrator. A comment of mine posted twice in one thread after the system glitched and reported it a draft.
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Question - ID Protection and offline backup (iOS)
Hi, If I have a use case where ID Protection (licensed) is used only on one handset (iOS device), how does the backup then work? When I have encrypted backup of the iOS device, made with iTunes on local Windows PC, is also the ID protection database with passwords recovered if I restore the handset from that local,…
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syntax to use fsscan.exe
to scan a hdd in my lan i nedd the syntax to use fsscan.exe
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FS Protection for Mac 17.10 releases
FS Protection for Mac 17.10 beta releases will be posted under this thread.
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F-Secure ID PROTECTION v. 5 availability
Just wondering about F-Secure ID PROTECTION v. 5 Normally F-Secure products either notify you that there is and update available or just update. Apparently F-Secure ID PROTECTION v. 4.9 does not do that. There is v. 5 available, but I did not get any indication of that until I did a new install. Is that me only or for…
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Freedom takes a long time to connect
Hi! I’m a Mac used and Freedome takes ages to connect. I’ve un and re-installed it and sis the killswitch thing I fould on anotjer thread. Also, is it possible to change which servers it uses? It is very frustrating not to be able to switch servers if the current one is blocked ny a site. Feeling disappointed I chose this…
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F Secure is stopping me from saving games
Hi I have recently started having a new problem with a game called city skylines where I save the game, but the save games don't get created. I have spoken to the support team for the game and despite excluding city skylines and the support folders from F-Secure they have asked me to contact you as the F-Secure protection…
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Why didn't F-Secure detect malware on my Android device?
I've been trialing F-Secure as my Dad uses it on his PC and Tablet at the bank's insistence. By coincidence, an app I've had installed on my phone for some years developed malware tendencies yesterday. It was spawning browser windows for dubious websites. I did a scan with F-Secure SAFE which said that all was well. That…
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Where can I reset this log display?
Dear Community, I would like to know how I can reset the logs from the picture shown. I have already deleted all other logs under Applications-> F-Secure via the event display. But where are the logs for this ad? Thank you so much David
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Anders Esping
I have just paid for another year with SAFE, but still I get remainders on my computer that the period is soon to expire. I have also included my phone and my Samsung Pad in this. Is there anything for me to do to activate the subscription?
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Refund Request - Zero Response
I'm having zero luck getting a response from anyone regarding a refund request. Any suggestions? So far it's looking like there's absolutely no customer service support; what a disappointment.
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Browser plugin can't disable web filter anymore
Hi, I installed f-secure on my personnal computer a few month ago and at this time, on the website, I could click on my name, my computer and then on the parental control tab to enable/disable filters. I enabled a lot of filters and now, wanna disable one, but I can't find the parental control tab anymore?! Now my browsers…
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AddOn Browsing Protection Support for Opera and Opera GX
Hello, I wanted to ask if the AddOn Brwosing Protection support for Opera is planned, since it is also based on Chromium, like Vivaldi, Microsft Edge etc.? I use both Browsers and it would be nice if they would be supported by F-Secure Thx.
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Problem re-installing Freedome with regards to License
Hello, I recently needed to re-install Freedome on my device. I have the subscription that allows for 3 devices to use the program - 2 are used on other devices, my device is the 3rd. Anyway, after re-installing, I put in the code, but a box came up telling me what you can see here in the picture I've attached - that I'm…
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KEY No Longer Syncs Passwords Across Devices
This discussion was created from comments split from: Key No Longer Syncs Passwords Across Devices.
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Whitelisting PUA in Android
Unless I am missing something, there doesn't appear to be any way to whitelist an application that has been detected as a potentially unwanted application - especially when it is a generic detection. The only options I have are to remove the application or to cancel the warning (and accept it will show as an issue and…
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Ability to move devices between users
Please can we have the ability to move devices between users on "My F-Secure"? In a household with several devices and people, it's entirely feasible that if some devices are replaced, then other family members may take over the old devices, and a different ruleset for that user needs to be applied. Have to delete devices…
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Error: The app could not be configured. Restart Freedome and try again?
While opening FSecure Freedome at startup I get the above error message "App can't be configurated. Starte Freedome again and try again. But anytime I do this the same error message appears. Any idea where the bug is? Any help is appreciated Thank you
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How do you get back on Freedom on new PC ?
I recently bought a new computer after my old one went kaput !. I have an existing subscription for three devices though I only ever used one device ( my old PC), I need to know how to reinstall and use my existing code to verify the installation, On the download page it seems there are only options to buy a new…
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F SECURE FREEDOM WON'T CONNECT AFTER LATEST UPDATE FROM WINDOWS
Hi, updated to Win 10, 2004 and Freedom is unable to connect since then. it just tries and tries, spinning the wheel. I'm on the most updated version of Freedome, version, 2.37.6557.0 . the same problem occurred in January 2019 after an update.
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Some banks are not listed.
Hello, Some banks in my country have not been added to the list. Green frame protection screen is unresponsive. For example, ''qnbfinansbank.enpara.com'' , ''ing.com.tr'' All banks in the my country: Thanks
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Yle Areena watching for finnish only profram not working anymore since today ?
Moi, Anybody out there with same problem than me, not able to watch Yle Areena´s finland only restricted material anymore ? I think F-secure server in FInland has been blacklisted by Yle Areena and F-secure need to find a workaround for that ! //Wide
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How do I see my passwords in password name order?
Hi. I've recently upgraded from F-Secure KEY to ID Protection (6th January 2021). I'm running ID Protection on a Windows 10 laptop with Edge Version 87.0.664.75 (Official build) (64-bit). What I notice is that most but not all of my passwords appear in alphanumeric order. For example, I'm seeing passwords "A1", "B1", "C1"…
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F-Secure Safe Firewall
Is there a firewall with F-Secure Safe ? most reviews vs other internet security products indicate No but somewhere I have seen reference to F-Secure having firewall.
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Database-Updates?
Hi. There have been no updates here for 36 hours. What's going on there? Best regards. Heinz
