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c0dfdf7f-8e5f-43a2-ba5f-fe3c1fe7a3d9 /Scanning from Context menu Etc.
Hello, I am having an issue with the new update. If this is not the correct thread to post support issues plz forgive me & point me in the right direction. Since the new update to 18.5 beta, I have been unable to run a scan through the "context menu". Also, cannot access the program/ UI with taskbar icon. Sincerely,…
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AirDrop and Canon printer not working when Freedom is connected
I see that this has been an issue already in 2018, but why is it still an issue in 2022? I cannot Airdrop between my own devices (MacBook Pro, iPhone 11 or ipad pro) when Freedom is connected. I have to turn it off both on the sending and receiving device. Nor can my MacBook Pro connect to my Canon printer while Freedom is…
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Banking protection extension won't load on my version of Firefox
I have been trying to add the banking protection extension to an updated version of Firefox (Version 104.0.2), but, while the address shows up in the address bar, the page doesn't load and remains blank. When I check the list of extensions currently installed on my Firefox, the banking protection extension is absent, so…
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FS Protection mobile app updated to 18.4 with a new look and useful features
Your FS Protection mobile app will be updated with a new look and useful features. Here's an overview of the latest changes. What's new: People & devices view The new People tab lets you manage your protection conveniently in the app. Here are some things you can do in the People tab: Secure more devices Send an…
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WHY ID PROTECTION SUBSCRIPTION EXPIRED AND SYNC OFF NOW ?
I continued to purchase F-Secure TOTAL in July, but due to the expiration of the ID PROTECTION subscription, synchronization was turned off and a license purchase message appeared. I reinstalled ID PROTECTION, but it didn't solve the problem. The system used is WIN10, FIREFOX.
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How do I change my fsecure login email adress?
How do I change my fsecure email login address?
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Disabling the nagging reminder to install the browser extension
Hello F Secure, I get a reminder to install the Chrome browser extension almost everytime I switch to Chrome from another app. I don't want to install the extension because it blocks sites I do not consider unsafe. I have attempted to Dismiss the reminder, including checking the "Don't remind me again" box, but the…
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FREEDOME VPN is not able to install the TAP driver
This discussion was created from comments split from: Freedome VPN not working.
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WSL2 whitepaper by Connor Morley?
Hi, There's an invalid link to a PDF at the following blog post. Could someone please update the URL or point me to where I can find a copy of it elsewhere? https://blog.f-secure.com/wsl2-the-other-other-attack-surface/ kind regards, Gary
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iMac crashing after Freedome subscription renewal
Since subscription renewal my iMac has slowed down big time and all programs are difficult to start. Any ideas?
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virus occurred
how many outbreaks have occurred in the past 30 days, 90 days, and 1 year.
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ID Protect was licensed then I bought a subscription to F-Secure Total & now ID Protect has run out
ID Protect doesn't seem to recognise my F-Secure Total subscription as it was subscribed prior to purchasing Total. I don't want to lose my existing Vault contents
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Freedome
Freedome has started requesting administration permissions to open. I right click on the icon and select "run as administrator", but it doesn't help.
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Password protected settings
Hi there! Is there a way to password protect the settings from being changed and the protection from being disabled? Thanks a lot, Scirious
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Blocking of Steam games
Hello, some time ago I got a .dll file a a common game in the Steam Shop blocked. I submitted the file and it was whitelisted by F-Secure. Now I got a similiar issue with the game "Raft". When F-Secure SAFE is activated the game doesn't start as it runs into a load-Error. If I deactivate the protection for just the startup…
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FS Protection for Mac 18.3 releases
FS Protection for Mac 18.3 releases will be posted under this thread.
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SAFE to safari on iPhone
Since apple allowed the use of extensions on safari on iPhone. It would be more practical to have a safari extension than a separate safe browsing app.
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I cannot install F-Secure Internet Security.
I have a license for three installations. I was successful to install it on two computers but failed on the third one. I downloaded the installtion file F-SecureNetworkInstallerIS.exe. When I run ist, I get the error message "C\Program Files (x86)\F-Secure\Antivirus\fs_ui_32.exe not found. This message is correct, because…
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subscription problem again...
Continued problem. I use machine translation so it may not make sense to you. thank you for reading. I have purchased a subscription to F-Secure SAFE and it expires on September 30, 2022. Setting : "Manual update" However, the cost was paid by PayPal on August 13th. Like automatic updates. The order number is XXXXXXXXX Why…
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No discount, full withdrawal
Hello, Downloaded F-Secure total yesterday and found out it seems to be a good protection. So I chosed to pay for a 1 year subscription. But, there were no discount made. The homepage offer 50% discount first year, on my bank account a full withdrawal was made, 100% fee. I got no discount. 😳 How can I get a refund with 50%?
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DPG sites marked as harmfull
Since about a week and a half, much sites related to DPG, are marked as harmfull. Message: Schadelijke website https://myprivacy.dpgmedia.nl This message appears with clicking on the google found hyperlinks of dpg media as well as clicking through to ]some items from p.e. NU.nl. This is new behaviour of F-secure. Why are…
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Fifty percent discount
Hello! If I use thirty days free period and after it subscribe myself for TOTAL, can I use fifty percent discount? Thank you : ))
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Why do I have to...
Why do I have to pay for my renewal 20 € more than a new user for the same configuration? This is unfair.
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Does F-secure protect Oculus VR Meta Quest 2?
Does any of F-secure Freedome, Safe, or ID protection include protection of my 3-dimensional headset Oculus VR Meta Quest " ? I mean does the VPN, or Antivirus function work here as well?
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Merge support tools
In order to report easily of sofware bugs or oddities in customer products(F-Secure Total),merge support tools into one package and channels
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Export & Import of the whitelist of Trusted Website
How to copy/export the whitelist of Trusted Website for F-Secure Internet Security from one PC and import them to another PC? FYI:
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May I change my FS protection E-Mail address?
I want to change because I am not use that e-mail anymore.
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Can I install Freedom VPN on my router?
Any help you can offer would be much appreciated.
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Opening FS Protection mobile app 18.6 UI problem
Apparently I got updated FS Protection mobile app updated to 18.6 and also got the request to test and give feedback. That is on Android 11 However, when I try to open it from the icon created by an earlier version I come to the login screen. When I successfully login I get a notice that tells me that I do not have free…
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Issues with VPN
As I have experienced your service is blocked from many common services( websites). I myself use Android ( on my tablet Samsung Galaxy Tab A7 SMT-505). What I've discovered is that it enables me to use a common searchengine like startpage.com,or many other common sites like DHL. What I've discovered is that startpage…