I bought a F-secure Internet Secutity Code.

Nelzy22

Hi, where can i puch this in so I can use it?

I have already a F-Secure Internet Security that will end in 4 days, Ive tried to write this in the section = "enter subscription Code".

This Eroor appears : Could not find any coupon for code

I bought this code online, through g2a website.

Ukko

Hello,

I think the best option is to contact official F-Secure Support Channels.

For example, web-chat is accessible as bottom-right widget there: Contact support | F-Secure

Alternatively, make sure that the purchased key (or activation code) is exactly for your solution.

• For instance, old F-Secure Internet Security and F-Secure AV is near EoS: F-Secure Internet Security and F-Secure Anti-Virus reaching end of sales - F-Secure Community
• Current set of solutions (new F-Secure Internet Security included) described there: F-Secure's offering as of February 14, 2023 - F-Secure Community

Also, by searching "Could not find any coupon for code" - most of topics were about F-Secure Freedome (F-Secure VPN now). Seems a bit strange, but anyway.

This KB described differences in the format of "code":

When adding code to [OLD] F-Secure Internet Security program, I get an error: "Check that you entered the subscription key correctly" - F-Secure Community

If Support's web-chat will be offline - you can try to manage which is your key (for what solution). Then, maybe to follow a guide to upgrade your old F-Secure Internet Security to purchased one - in case if new code is for another package.

Also, there is described another place to put renewal code:

• There is no "Renew" link or button to renew/activate F-Secure Internet Security with a code - F-Secure Community

Thanks!