Recent Discussions

Find discussions on F-Secure's products and services in our English or Finnish Help Forums, or solutions to common issues in the Support Articles.

 

Discussion List

• Freedome subscription prolongation and account mismatch?

  Hello, I received an email that I should/can renew. The link leads to a Cleverbridge page where I cannot login, if I enter my email there it says 'already in use'. If I login directly to my F-secure I…

  Closed

  Answered ✓

  241 views

  2 comments

  0 point

  Started by JanDoggen

  Most recent by JanDoggen

  Jan 8, 2023

  Privacy VPN
• Brave browser and F-Secure extension

  I have recently installed Brave browser in my desktop computer but the browser extension hasn't been added. How can I add the Browser protection add-on by F-Secure? The extension has been added to the…

  Closed

  Answered ✓

  2043 views

  4 comments

  0 point

  Started by biblio

  Most recent by biblio

  Jan 8, 2023

  Web Browsing
• Server numbers

  Does anybody know how many servers F-Secure owns and operates? Thanks!

  Closed

  Answered ✓

  251 views

  1 comments

  0 point

  Started by Muddman

  Most recent by Firmy

  Jan 8, 2023

  Privacy VPN
• nach Wekseinstellung zurücksetzen kein F-Secure mehr

  hallo musste meinen PC auf Werkseinstellung zurück setzen. wie kann ich f-Secure Total wieder Installieren . habe schon alles mögliche versucht Danke vorab

  Closed

  Answered ✓

  121 views

  1 comments

  0 point

  Started by sennam

  Most recent by Firmy

  Jan 8, 2023

  Web Browsing
• I am trying to create child accounts, but i initially sent initiations for main accounts

  I have been trying to install these applications for a while now, but there is no online support available.

  Closed

  Answered ✓

  111 views

  1 comments

  0 point

  Started by Tejal

  Most recent by Firmy

  Jan 8, 2023

  Web Browsing
• FS Protection has now expired. Why has it not auto-renwed?

  My copy of FS Protection Beta has now expired. It should have auto-renewed by now, but has not.

  Answered ✓

  311 views

  4 comments

  0 point

  Started by iMatt

  Most recent by iMatt

  Jan 5, 2023

  Home Security Beta Programs
• Problem with Chrome Extension

  Trying to get Chrome Extension to work and copying the auth code over to the extension after installing the Beta extension from the chrome link keeps giving error "Invalid Authorization Code" Any idea…

  Answered ✓

  443 views

  1 comments

  0 point

  Started by Andyseaspray

  Most recent by zaimazmi

  Jan 4, 2023

  Home Security Beta Programs
• Otter pr reviews

  Otter pr reviews on F-secure. F-secure also excellent online protections and a handful of good additional features, for example: Parental controls. VPN Password manager. Data breach monitoring. Otter …

  141 views

  1 points

  Started by jessica23

  Jan 4, 2023

  General Discussion
• your freedom VPN

  your freedom VPN connect but not internet access android please help me

  Closed

  Answered ✓

  332 views

  1 comments

  0 point

  Started by sunil24

  Most recent by Firmy

  Jan 4, 2023

  Privacy VPN
• Getting so frustrated with Freedome - FREEDOME activation requires login

  My old laptop died but fortunately my daughter bought me a new one. I now want to transfer Freedome to this laptop but on the download free trial there is nowhere to enter my subscription code (i had …

  Closed

  Answered ✓

  401 views

  1 comments

  0 point

  Started by JiminDarwen

  Most recent by Firmy

  Jan 4, 2023

  Privacy VPN
• erheblicher Geschwindigkeitsverlust (90%) bei allen VPN-Protokollen

  Bislang mit VDSL 50 ohne Bedeutung, nun mit Glasfaser 500MB/s ein KO-Kriterium... Download ca. 55 Mb/s upload ca. 65 Mb/s. IKEv2 sogar etwas langsamer als OpenVPN. Laufzeit statt 10 ms 25 ms

  Closed

  Answered ✓

  523 views

  7 comments

  0 point

  Started by Lutz_Freitag

  Most recent by Lutz_Freitag

  Jan 3, 2023

  Privacy VPN
• No payed Freedome VPN Licenses visible under my account...

  Hallo, yesterday on 28th Dec I bought 7 Licenses Freedome VPN 24 months. The money was quickly burdened on my VISA credit card, but I cannot see or download them under my account. Whats going wrong, w…

  Closed

  Answered ✓

  311 views

  4 comments

  0 point

  Started by PeterRadebachOpitz

  Most recent by PeterRadebachOpitz

  Jan 3, 2023

  Privacy VPN
• Safari Extension iOS - Set up

  Simply not working, it can be activated but doesn’t do anything The license is active and valid on the device „Not logged in Log in to F-Secure SAFE to protect yourself while surfing.“

  Closed

  Answered ✓

  1464 views

  9 comments

  0 point

  Started by Bua67

  Most recent by Bua67

  Jan 3, 2023

  Web Browsing
• ⑆ F-Secure's Freedome VPN vs. Sucuri's Firewall ⏚

  F-Secure Freedome VPN Support ... When I navigate to my website, using my FireFox browser on my macOS laptop (Big Sur), with my F-Secure VPN on and in Finland, there is one page on my website that doe…

  Closed

  Answered ✓

  551 views

  12 comments

  1 points

  Started by Issues4Life

  Most recent by Issues4Life

  Jan 3, 2023

  Privacy VPN
• Free VPN for people of Iran

  I admire you and your beloved team. When Ukrainians did not have access to the global Internet, unlike other VPN companies, you did not sit quietly and supported the equal rights of everyone to access…

  4341 views

  20 comments

  11 points

  Started by Saleh_estaki

  Most recent by Ma12346789

  Jan 2, 2023

  Feature Requests
• Freedome vpn - FaceTime

  Hi, after updating to the latest macOS- Ventura, my FaceTime is not working anymore with Freedome VPN enabled. I cant recieve any calls, and when I am calling there is a ringtone but it is not ringing…

  Closed

  Answered ✓

  501 views

  6 comments

  0 point

  Started by JohanL

  Most recent by Firmy

  Jan 2, 2023

  Privacy VPN
• SAFE on Synology NAS?

  Can I install SAFE on a NAS (Synology)? If yes, what to do? The default is to let the affected device receive an email or SMS. This is not possible with a NAS.

  Closed

  Answered ✓

  628 views

  1 comments

  0 point

  Started by horstK55FS

  Most recent by Firmy

  Jan 2, 2023

  Web Browsing
• License code

  I have an active subscription on my iPad and iPhone (Oct 2023), when I use the code to install on another device it says the code expired Sep 2021. I have auto renew through Apple store. How do i mang…

  Closed

  Answered ✓

  211 views

  1 comments

  0 point

  Started by spainy9

  Most recent by Firmy

  Jan 2, 2023

  Privacy VPN
• Connection problem

  1. I am looking for an email for a few hours to ask the question but not find Have a very bad support and site. 2. I am from Iran and some servers are connected but after 2 it will be cut exactly The …

  Closed

  Answered ✓

  121 views

  1 comments

  0 point

  Started by mehdifirefox

  Most recent by Firmy

  Jan 2, 2023

  Privacy VPN
• On a single desktop, 2 users want to access 2 different vaults

  On a single desktop, there are 2 users. Each of them wish to reach a personal vault. How is it possible ?

  Closed

  Answered ✓

  161 views

  2 comments

  0 point

  Started by edonistar

  Most recent by edonistar

  Dec 30, 2022

  Password Vault
• Old F-Secure Safe in old hard drive

  Hey, I have the old F-Secure Safe in my old hard drive, which was taken recently out from a dead laptop. I now have the old laptops hard drive in an enclosure and via USB I can attach it to my new lap…

  Closed

  Answered ✓

  131 views

  1 comments

  0 point

  Started by notitguru

  Most recent by Firmy

  Dec 29, 2022

  Web Browsing
• How to know the last software version

  Hello everybody, I'm building a tool in order to keep track of F-Secure software updates. I would like know if there is an API or somewhere in the website providing the last version number of the F-Se…

  Closed

  Answered ✓

  141 views

  1 comments

  0 point

  Started by Ninjeneer

  Most recent by Firmy

  Dec 29, 2022

  Web Browsing
• Using plex media server

  HI, I recently purchased a licence for F-Secure SAFE and am very happy with it so far. Unfortunatley I dont seem to be able to run my plex media server within my home network from a laptop with SAFE i…

  Closed

  Answered ✓

  596 views

  5 comments

  0 point

  Started by breaksbadger

  Most recent by breaksbadger

  Dec 26, 2022

  Web Browsing
• Ist this from your page? - The new Safe Browsing extension for iOS

  when I’m going to use the browser I became this… could somebody tell me what is this?

  Closed

  Answered ✓

  401 views

  1 comments

  0 point

  Started by Deutschy7

  Most recent by Firmy

  Dec 26, 2022

  Web Browsing
• norton overrule Freedomebody is collecting knowledg7es about me

  Thank for s very good program. I'd been using Freedome for several years . But recently is Norton starting overruling freedome saing it had seen that som connections are knowing my activities , even t…

  Closed

  Answered ✓

  71 views

  1 comments

  0 point

  Started by Nikolajs

  Most recent by Firmy

  Dec 26, 2022

  Privacy VPN
• Scammers?

  I requested to give PayPal Honey? Access that’s why I don’t know what to think. I accepted at first to extend my browser. All the things they asked me and today I became an SMS where supposedly it was…

  Closed

  Answered ✓

  141 views

  1 comments

  0 point

  Started by Deutschy7

  Most recent by Jaimsoye

  Dec 25, 2022

  Web Browsing
• Freedome disconnecting frequently for no obvious reason

  During the past 2 weeks or so Freedome has suddenly disconnected for me multiple times (at least once a day) and often in situations where a stable internet connection is essential. The service worked…

  Closed

  Answered ✓

  1464 views

  6 comments

  0 point

  Started by f12

  Most recent by f12

  Dec 24, 2022

  Privacy VPN
• No licence on log into ID protect hence no log in

  My daughter can not log into ID protect she keeps getting no licence message with a red X. although I have another two licences left I have sent her an invitation she deleted her previous f secure app…

  Closed

  Answered ✓

  211 views

  2 comments

  0 point

  Started by Tech111876

  Most recent by Tech111876

  Dec 23, 2022

  Password Vault
• Individual file scan not available

  Hi all I'm running Windows 11 with F-Secure installed. When I right click and select "show more options," I don't see an option to scan my selected files. I've tried checking for updates, uninstalling…

  Closed

  Answered ✓

  1168 views

  4 comments

  0 point

  Started by hamburgler

  Most recent by hamburgler

  Dec 22, 2022

  Web Browsing
• 

  FS Protection for Mac: Chrome & Firefox browser extensions update notice

  Hello! We (SAFE Mac R&D Team) will be releasing new versions of Chrome and Firefox extensions with changes required for the upcoming FS Protection for Mac 18.1 release. There are quite a lot of change…

  Answered

  161 views

  1 comments

  1 points

  Started by ArthurVal

  Most recent by jhoneybairstow

  Dec 22, 2022

  Home Security Beta Programs