F-Secure password autofill no longer available for Safari on macOS
My suite of F-Secure apps (SAFE, ID PROTECTION, FREEDOME) was recently update to F-Secure, which bundles them into one app. Unfortunately, there is apparently no F-Secure extension for Safari on macOS that allows me to use the autofill feature after this upgrade. Also, when I received the message about the upgrade, there was no warning that this would break the autofill feature for Safari, which was available for F-Secure ID PROTECTION. Not good.
I have no plans to change the browser because I have a large number of tab groups in Safari and it is easier to change the password manager than the browser.
When will F-Secure repair the password autofill functionality for Safari on macOS?
Answers
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Hello @Roelof
Welcome to the F-Secure Community page. Thank you for your post.
To better assist you with your concern, may I ask for more information about your device and operating system? This will help us provide you with the correct instructions and steps for installing the F-Secure extension for autofill.
In the meantime, I would like to suggest visiting this link: https://help.f-secure.com/product.html#home/total-mac/latest/en/task_1D051C0EB8D0421A9AF0A3920D67B401-latest-en for a step-by-step guide on how to set up autofill in Safari on macOS.
We hope this helps! Please let us know if you need further assistance.
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"Update" the Extension want to Install the OLD-App. that isn't working... :(
Installing the Extension like you described is working well, but the Extensions doesn't communicate with the new App.
Deinstalled every Component of F-Secure with Deinstaller-Tool, but reinstalling doesn't help.
Autofill-Externsion for Safari is not working.
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The issue is that when clicking autofill in the new F-Secure app options to activate the browser extension for Chrome and Edge are shown, but not for Safari. In the previous ID PROTECTION app the option for the Safari extension was visible.
Not having the autofill option for Safari is a pain, because it now takes several clicks to copy and paste usernames and passwords from the app to the browser.
(I regret to tell you that I have already switched to another password manager that is properly integrated with Safari)
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We regret any inconvenience caused. We would like to inform you that currently, the autofill feature in the F-Secure Total app is not supported in Safari.
As a workaround, we recommend that you use a different browser such as Google Chrome or Firefox if you wish to use this feature. You may visit this link on how to set up the autofill on Google Chrome or Firefox https://help.f-secure.com/product.html#home/total-mac/latest/en/task_1D051C0EB8D0421A9AF0A3920D67B401-latest-en. Alternatively, you can manually enter your login information into the F-Secure Total app if you prefer to use Safari.
Our team is aware of this limitation and is working to improve the compatibility of our app with different browsers. We appreciate your patience and understanding as we work towards providing the best possible experience for our users.
Please feel free to reach out to us if you have any further questions or concerns.
Thank you and have a good day.
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all what you need....
open the app from menu-bar...
app is running...
close the app from dock -> Quit , nothing happens, right-click with mouse -> Program not responding, Force Quit... (no option to make a picture there).
this every time i try to do...
I have made some more pics from Activity Monitor, but want to post these not here...
If you give me an email address to send them, i will do.
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Hello again, still waiting for your Response here.. i can give you more Details like Screenshots and Logfiles, but you have to give me an Email to send this to you. I cannot post this here.
Problem is still actual. App crashed every time i close the App. Habe to Force Quit every Time.
Please HELP.
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Hello @Rene204
Could you please let me know which macOS version your device is running on? If you're not sure, no worries, I'd be happy to help you find out! Find out which macOS your Mac is using - Apple Support (MY)
Additionally, it's always a good idea to make sure your device is up-to-date with the latest macOS updates. Have you had a chance to check for any available updates recently?
If you're experiencing issues with an app, sometimes uninstalling and reinstalling can help. I recommend trying this step first. However, before doing so, I'd recommend exporting or syncing your password vault to another device as a backup. Here are some helpful links to guide you through that process:
Export password vault: https://help.f-secure.com/product.html#home/total-mac/latest/en/task_6630C28AADDF4746A3021E3FE0900730-latest-en
Sync to another device: https://help.f-secure.com/product.html#home/total-mac/latest/en/task_74BB1FA8639143ADA6A132BE698BD93D-latest-en
When you're ready to uninstall the app, we have a handy Uninstallation tool that can help. And before you reinstall, it's important to release the license from your F-Secure account so you can reuse it. Here's a guide to walk you through that process:
How do I uninstall F-Secure products using the Uninstallation Tool for Mac? - F-Secure Community
How do I release a license from My F-Secure? - F-Secure Community
Installing F-Secure Total on Mac: https://help.f-secure.com/product.html#home/total-mac/latest/en/task_CD3A8E6884B5487187B4B4F5DA124BB9-latest-en
Please let me know if you need any further assistance. I'm here to help!
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Hi, thanks you for your Feedback...
i will tell these Points from a. to ....
a. Running latest Developer Beta on iMac 2017, Ventura 13.3.DP4 (22E5246b), MacMini 2014,Ventura (22E5246b) and Mini2012 Ventura 13.2.1 (Release), all Macs with the same Problem.
b. Updates made, Systems is are up to date.
c. deleted and reinstalled it a few Times, i think 2 or 3 Times. With uninstaller from F-Secure.
d. Followed all your Support-Instructions, but no Luck. Problem is still there.
App crashed every time i close the App. Habe to Force Quit every Time.
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Hello @Rene204
Thank you for your comment.
Kindly generate an FSDIAG for us to investigate the issue. You may find the instruction here Using the support tool | Total | Latest | F-Secure User Guides
I have sent you a private message, kindly share with me the FSDIAG.
Thank you and have a good day.
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