ziggo Safe Online

mvl_59
mvl_59 Posts: 1 New Member
in Web Browsing

ziggo Safe Online: Ik krijg een melding dat ik direct een antivirus update moet doen, maar "instellingen" kan niet geopend worden. Daardoor niet mogelijk om updates of een virusscan te doen. Hoe kan ik de instellingen van Ziggo Safe Online openen??

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Accepted Answer

  • Firmy
    Firmy Posts: 1,852 Community Manager
    Answer ✓

    Hello @mvl_59

    Welcome to the F-Secure Community. Thank you for your post.

    Currently, we support only English and Finnish languages in the forum.

    Regarding your inquiry, we recommend contacting Ziggo support directly, as they will be best equipped to assist you with issues related to the modified version of the F-Secure app for Ziggo customers.

    However, based on your description, the issue may be related to operating system updates or, if you’re using Windows, the Microsoft Edge WebView2 component. We suggest checking for any available operating system updates and ensuring that you have the latest version of Microsoft Edge WebView2 installed.

    Thank you, and have a great day.

    Firmy
    Community Manager | F-Secure Community
    🔐 Strengthening digital security through knowledge and collaboration
    🌐 Explore our User Guides | Knowledge Base for self-help resources
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