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Hello @Antoine7700
Welcome to the F-Secure Community. Thank you for your post.
We regret to hear that you are having difficulties contacting our support. Please note that business hours may vary depending on the language and region. Additionally, we do not offer email support. However, you are welcome to reach out to us on this forum. Our users and moderators are here to assist you with your issue.
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Thank you and have a good day.
Firmy
Community Manager | F-Secure Community
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