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New VPN
I have a problem with the new VPN. It seems to turn itself off on its own regularly, and I don't want that. Plus I don't know how to check whether it is on or not. I was pretty shocked to suddenly see a local advertisement today. So if you can not guarantee my permanent protection with this new version, the I will buy a…
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Please bring back the dog and the white man for the main screen
Hi, after updating 19.5 the main screen of f-secure is a black man drinking coffee. Before that there was a dog with a white man, now they are at "device protection". Please don't change this. F-Secure is a Finnish company, not an American one, so we don't need here the "black lives matter" ideology. It is a security…
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Firefox with F-Secure Browsing Protection AddOn: AddOn crashes with certain site(s)
Hello I Use the Firefox latest release with the F-Secure Browsing Protection AddOn in v.5.5.11 on Windows 10 Pro (64-bit) (with latest updates). The site "corsair . com" crashes the AddOn in Firefox and it's then no more functional with Google Search. Please fix it. Thanks in advance and greetings Alpengreis PS: Sorry for…
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List of network when trying to add trusted one is not presented correctly
List of network when trying to add trusted one is not presented correctly. I can only see "Wi-Fi" instead of connected Wi-Fi network. If I add this one to trusted and connect with another one, I cannot add the second one. It seems to be Wi-Fi interface instead of specific Wi-Fi network. F-Secure TOTAL for Mac (current…
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Browser extension leaks memory
Hello, F-secure browser extensions cause memory leak. I had over +1.1 pids and most of them were fs_key_NativeM. PC uptime was 1 day. I shutdown all the programs and the OS wasn't freeing any memory. I had nothing extra running at the time of screenshot. Now that I disabled the extensions from all browsers my PC runs fine…
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Why can I not see the f-secure app on my PC
I had to install Windows 10 new and it's running good, but i do not find the f-secure app and the logo is not more in der taskline. Who can help me?
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Proč není funkční VPN u nové verze programu 19.5?!!
Proč není funkční VPN u nové verze programu 19.5?!!
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How to NOT have the F-Secure open at startup?
Since Freedome became F-Secure VPN, the app opens at startup although it is not in the list of apps to be opened upon startup in my systems parameters. Before, only the protection daemon opend, not the app. Is it possible to have the same with the new app? Thanks. macOS 14.5
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Problem with Lightroom 13.4
I am currently using F-Secure Internet Security (19.5) and unfortunately I have a problem with Lightroom( 14.4). Unfortunately, Lightroom keeps crashing. I can't explain the reasons. If I uninstall f-secure, Lightroom runs stably. Does anyone have any ideas about this?
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Why fsecure browser extension blocking ads even when adblocker off?
Why is f secure browser extension blocking ads on websites when the adblock is turned off in the antivirus itself? Websites show ads when I disable the browser extension. I am on Google chrome. I have uploaded two screenshots as an evidence. The problem is some website that don't work with adblockers on might not open on…
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Extended security scanning report
An extended scan report showing the device's communication towards to Internet during a certain period of time (e.g. discovering possible spying services) and possible accessories found to be unreliable..
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F secure does not work in firefox
Hello, it asked me to install the firefox add-on F secure, but even though I installed it, the add-on did not work and even seems to be broken. By the way, I did not have any problems with Microsoft Edge, how can I fix this?
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I've uninstalled F-secure. I purchased it 1 week ago.It has never woked. No one replied to posts
What a crap company! I used them whilst living in Finland and now that I am back in the Uk I thought that I would continue with them as I received excellent service. Bad move and a waste of money! I've been using f-secure for less than a week. it has never worked! My notepad works much better with F-secure switched off.…
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support arm processors for windows 11 Microsoft Surface Pro 11
Hi, It seems you aren't still supporting ARM processors under Windows 11. We are in 2024 and many people already asked for this when Surface Pro 9 was commercialized. I have now a Microsoft Surface Pro 11 and was surprised nothing has changed. Are you planning to support ARM processors in the near future ? You support them…
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F-Secure is unreliable and the UI is garbage
I'd been using Freedome for years on multiple devices. Recently I was forced to "upgrade" to F-Secure. It's been rubbish. There are the updates that take half an hour, during which time the program is unresponsive, and the VPN is off. There are the random changing of the settings, sometimes turning off the "Automatic VPN…
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F-Secure will not completely download on my PC. will not open when you click on program
When I started downloading F-Secure Total on my PC everything seemed to be downloading just fine untill the end of the download when I received a message which said……..Must install .Net Desktop Runtime version 6.0.28. I gave me a small area in which it appeared it was offering me a download for this program. When I hit…
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Bankiersbeveiliging werkt niet volledig
Als ik inlog bij ABN AMRO werkt de bankiersbeveiling niet, log ik in bij ING dan werkt de bankierbeveiling wel. Hoe los ik dit op, wat te doen?
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I have lost my email account, want to cancel subscribe and use current account
Hello about three years ago I subscribed to FSecude (freedom vpn) but now I can't use previous email address. Can you cancel subscription? Or maybe you can use the current account for it. I see you have tried to get money from account F-Secure FREEDOME Your reference number: Edit: PII removed
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F-Secure VPN does not work at all - MacOS
F-Secure version 19.6 (6.19.23) and MacOS Sonoma 14.5 Since I switched a week ago from Freedome VPN, f-secure does not correctly manage VPN. It worked at first. Now, it usually says "loading" for VPN. I have re-started, re-installed. I will not change security settings on my M2 studio. as of today, every time I log in, it…
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Why F-secure App doesn't start under Android 11-Samsung A52S
I want F-secure to scan my smartphone but never get the app running. It stops then showing: Willkommen - Wir rufen Anleitungen ab, um Ihnen den Einstieg zu erleichtern" Any helping recommendation?
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Master password and link code, a word of warning.
Ok, so I messed up. I have id.protection as part of the TOTAL-subscription and have it installed on both my phone and my laptop. I migrated to a new laptop and erased the ssd on my previous one. I then installed id.protection on my new laptop and was about to get my link-code from the app on my phone. As it turns out I had…
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Playing a music with no reason
I just had an odd encounter. My computer started playing a techno/dance music tune. I didn't have any music player programmes (such as iTunes or Windows Media Player) open at the time, and the music was not what I listen to, so it seemed unlikely to have come from my music library. At first, I assumed it was an ad from a…
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Cannot find in Safari
Where can I find that figure in Safari?
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Gaming abroad
I am abroad for work and for security i need my vpn on at all times, when i go to playing any online gaming, the vpn blocks the game how do i prevent this from happening?
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Pricing for South America
I have been trying F-Secure Total in four of my devices for a week and I really like it. But, for a Brazilian customer like me, the price of your product is very expensive. Due to the unfavorable exchange rates (us$1,00 = r$5,50), charging European prices in South America makes buying your product impossible. Most of your…
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FS Protection PC 19.5 releases
Release 19.5 beta 1 (5.6.652): Bug fixes: Fixed problem where certain Vault entries were missing password & notes fields data. No data was lost, UI was just not able to show the fields. (PBL-12023) Fixed problem with deletion of multiple passwords in Vault (PBL-12451) Scheduled scanning has been changed to say "Monthly"…
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Security Cloud Core?
Was added today the 19th of June. Can some of you employed or developer please help and explain.
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french servers
Hello ! I'm still looking forward to get a server located in France as I can't understand a word of finnish, belgian flanders etc. if I connect to suomi everything I google speaks finnish :) , so please help me
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Website denied: Danske Bank
I've got my Banking protection turned on, but all of a sudden it has started to block my entries to the log-on page of Danske Bank — one of the major banks here in the Nordic countries. This happens after the following steps: 1. I first enter the website of Danske Bank by typing in the URL directly to the browser's…
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why is Content filtering not working
I was using content filtering mainly to filter social media and YouTube sites for my kids, I was working great but now has stopped. Facebook, reddit, instagram all load regardless of the filter status
