Trusted Networks promlems

MK99

F-Secure Total new version 24.12.9232540 does not recognize trusted Networks, Samsung S21, Android 14. When will the fix come?

JOnes

Have you tried to connect to the network(Wifi) first and mark it trusted afterwards(VPN setting) if you find it secure(at least password required).The new version you use should also start VPN automagically if it finds an open network.For me using the same version and Pixel 6a it works that way..

MK99

I've tried it, but it didn't help. The VPN is always on even when I'm on a trusted network.

JOnes

OK,In that case i suggest that you contact directly to F-Secure support,they will verify the issue and act accordingly..

https://www.f-secure.com/en/support

Firmy

Hello @MK99

Thank you for your post.

We are checking with our product team for clarification on this matter. Once I receive their response, I will inform you.

Thank you for your understanding and have a great rest of the day.

Firmy

Hello @MK99

Thank you for your patience.

We have consulted with our product team and can confirm that the Trusted Network feature does not impact the VPN on/off state when the safe WiFi feature is enabled. It will only determine whether access to devices on the local network is allowed (to bypass the VPN). Marking a local WiFi network as trusted

Additionally, if you have enabled the "Turn on VPN automatically" setting, you will need to manually turn off the VPN when connected to a trusted WiFi network. Making sure your WiFi connection is safe

Thank you for your understanding, and we wish you a wonderful day ahead.