F-Secure 19.9 not working on Sonoma, log reports Bedrock UpstreamKit.framework, solution?

ejegumqo
ejegumqo Posts: 1 New Member

Hello, I have a problem with F-Secure 19.9 (63790) and macOS Sonoma 14.7.2. The software hangs on "Waiting for initial update..." and after a few minutes it says "Malware protection malfunction" and "Device reboot required", after system restarts it does the same problem.

Uninstalled with the F-Secure utility, deactivated, re-downloaded F-Secure, re-installed and re-activated, requested for update, re-installed again, I tried also an older package, same problem.

I checked system logs, it is filling a lot of logs about a component of F-Secure: Bedrock UpstreamKit.framework.

Temporarily I had to install a competitor's product for realtime scanning (it does not report any problems in my system).

Is there a solution for this problem? I read on this forum someone installed a beta version of F-Secure, is it a solution?

Logs reporting the antivirus component fscscannermanagerd crashes every 1-2 seconds due to a problem with /Library/F-Secure/Bedrock/lib/UpstreamKit.framework. It fills up the logs even disabling real-time scanning.

It repeats the same error over and over, I removed IDs from log lines < ... >

2024-12-16 18:29:56.844051 (system/com.f-secure.sp.scannermanagerd) <Notice>: service state: spawning
2024-12-16 18:29:56.844105 (system/com.f-secure.sp.scannermanagerd) <Notice>: launching: inefficient
2024-12-16 18:29:56.845569 (system/com.f-secure.sp.scannermanagerd [25967]) <Notice>: xpcproxy spawned with pid 25967
2024-12-16 18:29:56.845594 (system/com.f-secure.sp.scannermanagerd [25967]) <Notice>: internal event: SPAWNED, code = 0
2024-12-16 18:29:56.845597 (system/com.f-secure.sp.scannermanagerd [25967]) <Notice>: service state: xpcproxy
2024-12-16 18:29:56.845601 (system/com.f-secure.sp.scannermanagerd [25967]) <Notice>: deferred event: domain spawn response: 0
2024-12-16 18:29:56.845606 (system/com.f-secure.sp.scannermanagerd [25967]) <Notice>: internal event: SOURCE_ATTACH, code = 0
2024-12-16 18:29:56.852692 (system/com.f-secure.sp.scannermanagerd [25967]) <Notice>: service state: running
2024-12-16 18:29:56.852707 (system/com.f-secure.sp.scannermanagerd [25967]) <Notice>: internal event: INIT, code = 0
2024-12-16 18:29:56.852736 (system/com.f-secure.sp.scannermanagerd [25967]) <Notice>: Successfully spawned scannermanagerdwrapper[25967] because inefficient
2024-12-16 18:29:56.857562 (pid/25967 [scannermanagerd]) <Notice>: uncorking exec source upfront
2024-12-16 18:29:56.857579 (pid/25967 [scannermanagerd]) <Notice>: created
2024-12-16 18:29:56.859072 (pid/25967 [scannermanagerd]) <Notice>: domain exec event
2024-12-16 18:29:56.859080 (pid/25967 [scannermanagerd]) <Notice>: shutting down
2024-12-16 18:29:56.859091 (pid/25967 [scannermanagerd]) <Notice>: cleaning up
2024-12-16 18:29:56.859101 (system) <Notice>: removing child: pid/25967
2024-12-16 18:29:56.894572 (system/com.f-secure.sp.scannermanagerd [25967]) <Notice>: exited with exit reason (namespace: 6 code: 0x1) - OS_REASON_DYLD | Library not loaded: @rpath/UpstreamKit.framework/Versions/A/UpstreamKit
Referenced from: < ... > /Library/F-Secure/Bedrock/bin/fscscannermanagerd
Reason: tried: '/Library/F-Secure/Bedrock/lib/UpstreamKit.framework/Versions/A/UpstreamKit' (code signature in < ... > '/Library/F-Secure/Bedrock/lib/UpstreamKit.framework/Versions/A/UpstreamKit' not valid for use in process: Library violates process' library load contraint), '/Library/F-Secure/Bedrock/bin/../lib/UpstreamKit.framework/Versions/A/UpstreamKit' (code signature in < ... > '/Library/F-Secure/Bedrock/lib/UpstreamKit.framework/Versions/A/UpstreamKit' not valid for use in process: Library violates process' library load contraint), '/Library/F-Secure/Bedrock/lib/UpstreamKit.framework/Versions/A/UpstreamKit' (code signature in < ... > '/Library/F-Secure/Bedrock/lib/UpstreamKit.framework/Versions/A/UpstreamKit' not valid for use in p, ran for 50ms
2024-12-16 18:29:56.894588 (system/com.f-secure.sp.scannermanagerd [25967]) <Notice>: service has crashed 1309 times in a row (last was not dirty)
2024-12-16 18:29:56.894591 (system/com.f-secure.sp.scannermanagerd [25967]) <Notice>: service state: exited
2024-12-16 18:29:56.894597 (system/com.f-secure.sp.scannermanagerd [25967]) <Notice>: internal event: EXITED, code = 0
2024-12-16 18:29:56.894599 (system) <Notice>: service inactive: com.f-secure.sp.scannermanagerd
2024-12-16 18:29:56.894614 (system/com.f-secure.sp.scannermanagerd [25967]) <Notice>: service state: not running
2024-12-16 18:29:56.894618 (system/com.f-secure.sp.scannermanagerd) <Notice>: Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
2024-12-16 18:29:56.894673 (system/com.f-secure.sp.scannermanagerd) <Notice>: internal event: WILL_SPAWN, code = 0
2024-12-16 18:29:56.894692 (system/com.f-secure.sp.scannermanagerd) <Notice>: service state: spawn scheduled
2024-12-16 18:29:56.894694 (system/com.f-secure.sp.scannermanagerd) <Notice>: service throttled by 10 seconds

A log file is created every 1 second for fscscannermanagerd, in short:

Termination Reason:    Namespace DYLD, Code 1 Library missing
Library not loaded: @rpath/UpstreamKit.framework/Versions/A/UpstreamKit
Referenced from: < ... > /Library/F-Secure/*/fscscannermanagerd
Reason: tried: '/Library/F-Secure/Bedrock/lib/UpstreamKit.framework/Versions/A/UpstreamKit' (code signature in < ... > '/Library/F-Secure/Bedrock/lib/UpstreamKit.framework/Versions/A/UpstreamKit' not valid for use in process: Library violates process' library load contraint), '/Library/F-Secure/Bedrock/bin/../lib/UpstreamKit.framework/Versions/A/UpstreamKit' (code signature in < ... > '/Library/F-Secure/Bedrock/lib/UpstreamKit.framework/Versions/A/UpstreamKit' not valid for use in process: Library violates process' library load contraint), '/Library/F-Secure/Bedrock/lib/UpstreamKit.framework/Versions/A/UpstreamKit' (code signature in < ... > '/Library/F-Secure/Bedrock/lib/UpstreamKit.framework/Versions/A/UpstreamKit' not valid for use in p
(terminated at launch; ignore backtrace)

Other details: I am using a legacy Mac 2016. macOS Monterey is discontinued software since September, 2024. To install macOS Sonoma I had to use OpenCore Legacy Patcher (distributed by Dortania).

Does anyone have a solution? Thanks

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