Anyone know where the download link is for the VPN app?

badgertony
badgertony Posts: 1 New Member

I have been searching everywhere on this site (and in my account page) I cannot find a download link for the windows application anywhere. Why would it be made so hard to find?

I cannot get my VPN to work, this happens periodically - I connect, it says connected but no internet traffic flows. I try different protocols, VPN locations, flushing the dns and winsock list - still nothing. I know, I'll try and reinstall the application but alas - F-Secure have hidden this so well that I may as well give up and try a different VPN provider.

Answers

  • mih
    mih Posts: 2 Observer

    I get the impression you have been looking for the dedicated VPN app, which isn't a thing anymore. See: https://community.f-secure.com/vpn-en/kb/articles/29668

  • 佐藤俊
    佐藤俊 Posts: 2 New Member

    佐藤俊です。只今から入れてもらいました。

    本件と関係有無は定かでないですが、2日前f-secureをインストールしたとたん、以前から使用していたアプリHancom PDF2020を使って保存していたファイルが全く読めなかったり時間がかかりすぎて開かなかったりして困っています。

    f-secureがブロックしているのか、いろいろ調べてこのフォーラムにたどりつきました。

    Hancom PDF2020もネットで動作するソフトなので、本件ともかかわりあるのかと思っています。

    経験されたかたのヒントがいただければたいへんありがたいです。回答を待っています。

  • Firmy
    Firmy Posts: 2,002 Community Manager

    Hello @badgertony

    It seems you were experiencing an issue with the TLS 1.3 Kyber. We're happy to inform you that the issue has been resolved. For more details, please refer to this article: [Windows/MacOS] I cannot connect to the internet using Edge, Chrome or Firefox while the F-Secure VPN is turned ON

    Hello @佐藤俊
    You may want to try adding your network as a Trusted Network and then attempt to access Hancom PDF again. For further guidance, please refer to this guide: Marking a local WiFi network as trusted

    Thank you, and have a great day.

    Firmy
    Community Manager | F-Secure Community
    🔐 Strengthening digital security through knowledge and collaboration
    🌐 Explore our User Guides | Knowledge Base for self-help resources
    💻 Empower yourself with Cybersecurity Insights and protect what matters
    📢 Help Shape Our New Homepage! Share your input in our design survey.

Feedback on New Design