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Central Dashboard Internet Security for all Devices
Dear f secure community, as I haven't found any answer to my question with searches within the Internet or the f secure community, I'm trying my luck with an own question :) Use Case: I have an Internet Security Subscription for five devices, from which 4 are in use. Now one of these devices - my mother's PC - found a…
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F-secure does not support Windows 10 LTSC version 1809
I think F-secure should support Windows 10 LTSC version 1809, because many companies use it, and it has an end-of-life date in 2029. But now we have to use another antivirus program.
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refund
I want to request a refund
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F-Secure keeps downloading the same update over and over again
My F-Secure has downloaded the same "Device Protection 1.0.2502.5119" update for a few weeks now. If I try to check for new updates, it always just downloads the same update. Why?
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Mac Virus Scan Stalling at 53%
This discussion was created from comments split from: F-Secure blocks internet on WiFi network switch macOS Sonoma.
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How do I report a bug in F-Secure beta 25.3?
T Today, during the automatic update, the machine displayed a blue screen, and when restarting the antivirus, it is malfunctioning.
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First page takes ages to load on Firefox
I have Total installed and recently experience the following behavior: As I open Firefox, the first page or pages I try to browse take a long time to load (14 seconds +) but after that browsing works pretty much as usual. The problem is resolved by disabling the F-secure browsing protection add-on (currently in version…
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Full scan stuck at 99% v25.2 (6.0.1641.0)
Hello, I'm having an issue with the Full scan pausing at 11% then getting stuck at 99%. I previously contacted support who asked me to uninstall and reinstall F-Secure Total (and if needed use the uninstall tool). It had worked on one PC, but now that I've installed Internet Security (I have two licenses) on another…
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Battery drain issue
F-secure Total still starts draining the battery once a month. (50-90%) Uninstall and reinstall used to help, but not anymore, straight back to 44%… This has been going on for months now. iPhone12 pro
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iPhone app drains the battery
Hi, After the recent update of the F-secure app, the power consumption on my iphone has increased substancially. Yesterday alone the app was taking 95% of the battery. Something wrong with the new app version?
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Will FS buy Avira?
Hello, I am an Avira lover from China,since F-Secure using Avira engine,I started to use fs in my VM,i found the usability of FS is much better than Avira,i want to ask: because Gen used avast to completly change norton and avg,will fs buy Avira to make Avira survive?i may use FS instead of Avira,FS's UI and usability is…
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F-Secure Total: Full manual scan freezes at 11% and not progressing
F-Secure Total Version 19.8, Windows 11 Pro 24H2, Fujitsu Lifebook E449, RAM 16,0 GB Full manual scan gets stuck at 11% 304,524 files of ca. 400,000. SSD drive C:\ 80 GB free Last scanned folder c:\ProgramData\Package Cache{10725A82-69E2-521A-2E4F-94312A28AA90}v10.1.25398.1\installers. No process is locking the folder.…
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Download link from KPN does not work
Hi, I am a KPN customer in the Netherlands. I am trying to download the virus scanner from the link which was provided to my email address. When I click on the button on the page to download the application, I get a 404.
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VPN swiss
vpn swiss not work on rsitv for geolocation ,in all program vpn work … Risolve? Thanks
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Add an existing device
My smart Tv got protected with F-secure before but I can't add it now. What should I do to add it again?
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Bank of America protection not working?
Why is not banking protection not working for Bank of America
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Continued pop up indicating "AMSI detected harmful content Reason: LNK/Dldr.Agent.VPLZ"
Hello, My F-secure software continually reports (every 5 minutes or so) the following message in the Windows notification area: "AMSI detected harmful content Reason: LNK/Dldr.Agent.VPLZ" I have run a full scan and nothing was found. I also ran multiple antimalware and antivirus software programs, and nothing has been…
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VPN not hiding location
Hello everyone, Last year I used F-secure VPN to access media platforms which allow streaming only for "national" users. Renewed the subscription this year but now the platform recognized that I am not where I "pretend" through the VPN proxy and shuts me off. Anyone experiencing the same issue?
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Freedome
I only need Freedome but I am asked to activate subscription and give a code. I thought I could use one of my F-secure licences. I found some answers saying I just login as I would on F secure, but I don't find an activate code here. How do I solve this?
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F-Secure blocking phone link to Sonos
I have installed F-Secure on my phone. Since then I cannot use my phone to work my Sonos Beam. What can I do?
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Fsecure renewel notice and cleverbridge
My Fsecure subscription expired in January of this year. I haven't renewed my subsciption and didn't authorise Fsecure to set up a reoccurring card payment for me. I noticed while checking DD and reocurring payments and I found Fsecure had taken £25 from my bank account through reoccurring payment. Why and how have they…
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How to turn of bankprotection for specific url
When accessing e-boks -banking protection is turned on automatically. Url: https://www.e-boks.dk/privat/#/overview/ banking protection is turned on however this is not a bank, but a messaging tool…. When entering a specific message Url: https://digitalpost.e-boks.dk/mailboxid/ this is still within bank protection mode.…
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Secure DNS
Possibility to use own secure DNS rather than forced To my understanding+experience TOTAL forces to use f-secure own secure DNS which is OK but if i would like to use own for example pihole.. its a pain to always change DNS when connection is established Suggestion is freedom of DNS
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Firewall, ID Protection, VPN and Banking Protection
This discussion was created from comments split from: Firewall, ID Protection, VPN and Banking Protection.
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Geräteneustart erforderlich
hallo, heute nacht kam es zu der aufforderung " ", inzwischen habe ich 3 mal neugestartet und bekomme die meldung immer wieder erneut. unter updates habe ich gesehen, dass "Device Protection" fehlschlägt. was soll ich tun?
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V25.2 simplified update information
Hello, I'm just wondering, with the updates being simplified into one entry, is F-Secure still using, updating OneClient, Capricorn, Hydra, and Virgo? Or, have those, some of those components been removed? It can be hard to truly know what is, was being updated without that information we were previously used to seeing.…
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Banking Protection activates on non-banking websites
When Banking Protection is active, most websites cannot be visited. This seems okay but it gets triggered even when viewing a non-banking website. For example, view this page to read about how this person likes working at this bank: https://werkenbij.bngbank.nl/Onze-verhalen/Rogier It is not an internet banking page. Or…
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separate VPN function from F-secure
You need to be able to close this application from the taskbar and disable from startup.
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Short Cut for New f-secure VPN
If F-secure is going to change the VPN from Freedom to something new then there should be an available icon for the desk top like the icon for Freedom. A short cut to the VPN that can be opened to turn the VPN on if it is off. To have an icon for the VPN on the task bar is very reassuring that the VPN is on and working to…
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Cannot logion after enabling new trail
Hi, I have setup a trail account and followed all the steps including activating the acocunt using the link in the email, when I tray and login, I get this message repeatedly. Dear customer, We noticed that you already purchased a license via the F-Secure website, but you have not activated it yet. Please follow the Create…
