F-Secure TOTAL Slowing down Web-Surf completly on Windows 10
Having so big trouble of web surfing, needed to press Refresh button all the time, even if i change the Rules to FALSE in EDGE and in Firefox, Tried everything. F-Secure TOTAL not good right now, works perfect on mobile Samsung S20 5g. But Windows Big problem. Only thing that helped UNINSTALLED F-Secure from computer WEB-surf back to Normal. No need Refresh and reenter pressing on the web adress field. UNINSTALL only medicine right now on Windows 10/11.
2027-11-28
Accepted Answer
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Hello,
Thank you for your feedback and comments. We appreciate the feedback for us to improve our product and services to protect our users. And we understand how the functionality of our VPN service has impacted our loyal users. We regret any inconvenience caused.
The issue with TLS 1.3 has been forwarded to the respective team. For more details, you may refer to this comment.
We truly understand how the functionality of the VPN service can have a bad impact on our loyal customers' daily lives. We are currently improving and developing our VPN to a better product. We believe that customers' satisfaction is important. Further information and communication will be posted on the release note.
Thank you for your patience and understanding.
Have a lovely day.
Firmy
Community Manager | F-Secure Community
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Answers
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The persistent problem you describe is known to F-Secure and has been working on a solution for who knows how long. The moderators will probably ask you for more information (Fsdiag) on the subject via private message. We all look forward to further information on the progress of the matter on the front page of the forum if we are granted it.In the meantime many of us have been forced to use another VPN sollution as part of the "security stack" on our home devices..
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I seem to have a similar problem. I though first that it is due to lack of capacity in the server farm, because recently the problem got worse. Earlier it was just a degraded throughput which is sort of expcted, but now the web pages do not get loaded all the time and refresh is needed time to time. In a another chat I saw a proposal to change the used protocol, but it did not seem to cause any bigger impact of the the problem. Also, I have been wondering if any cyber activity could cause the service degradation…. but this is only speculation.
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