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Potential risk of scam on our Community Portal
Dear Community Members, We regret to inform you that our F-Secure Community Portal is currently experiencing a scam attack. It has come to our attention that there are discussions promoting free F-Secure or other free software with links that may compromise your security. For your safety and the security of your devices,…
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Can F-secure Total find and remove pegasus
Can F-secure Total find and remove pegasus if it was already on when installing F-secure Total?
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Hello. goofgle Crhome problems.
Hello. Why closes F Secure comes from Google Crhome pages, then bank protection comes into the picture? Completely unstable mode, don't like it at all. Then the computer becomes slow.
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F-Secure from Internet Provider and new version ID Protection not compatibe
Hi, I have Internet Security and Virus Scanner package (Powered by F-Secure) from my Internet provider (Ziggo Safe Online), which I pay for. However, I have separate licenses for ID Protection. To install the new version of ID Protection, it requires the Internet Protection to be uninstalled. It says it's incompatible with…
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The update button doesn't work
I have the F-Secure version 19-7 (62280), running on macOS Sonoma 14.2. Now F-Secure tells me that my databases are too old, so of course I try to update them. However, when I choose Look for updates, nothing happens. And when I choose Open F-Secure, I get a critical warning that my database is too old, but once again:…
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Maintain the french server ?
Hello, I am having real trouble using the french server for VPN... Could you do something ? While testing speed (Network Speed Test, from Microsoft, v1.0.0.23) : I have a download speed of 23Mbps (!!!) while using the french location, and, at least, 126Mbps using the finland one ! And my connection is, without the vpn on,…
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setup
how to download setup file for window 8.1
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Why do I need to authorize again and again...password manager in Firefox?
Every time when Firefox updates it or the F-Secure Total updates it, I have to re-authorize the password manager plugin in Firefox? This is not right, how can this be fixed permanently?
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Add vpn with url
I need my vpn in a url
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When is Sydney, AU being added as IP address
I was wondering when Sydney is going to be added as a VPN location for Australian users?
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Why is windows on my new computer refusing to let me install the F secure prgram
I have F secure in my 2 other computers and had on problem from Windows but today I tried to install F secure in my newest computer and Windows blocked it saying I need to buy from their store instead?? I already paid for the download and now cannot install it!
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Does F-Secure VPN work for you anymore?
After updating Freedome on Windows to the new F-Secure VPN product, there has been only problems: I need to reconnect manually multiple times a day (10-20 times) it seems that the DNS queries may be the problem as I may be able to go to some pages while f.ex. Gmail and Teams may not work The solution? Disable F-Secure VPN…
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Logging on to my bank/RESOLVED
Window 11 /MS Edge FS is blocking access to my bank. I am certain all my details are correct and on the odd occasion it has happened in the past I have simply switched off FSecure for that one transaction. How do I disable Fsecure for that action? Please. PS….. Do I turn off 'Deepguard' temporarily…………RESOLVED.
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License mixup - how to restore?
Hi, had Internet security /3 devices active on my account Bought Freedome VPN license from a 3d party and activated that license on my account.. But my Internet Security license is now dissapeared and not active, so I would like to remove the VPN license and reactivate my Internet security license again - but i cannot…
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WArum ist die VPN Verbindung immer so lahm
an Arbeiten ist nicht zu denken, der Verbindungsaufbau dauert ewig. Dasa Tool ist kaum einsetzbar,
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howto change user name
when I created my ID, pw, name I made a typo on my user name the 6 last letters are missing in my my name {surname ok]. The question is how I can correct it ? all other credentials are ok in order, invoice etc. thank you
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New VPN
I have a problem with the new VPN. It seems to turn itself off on its own regularly, and I don't want that. Plus I don't know how to check whether it is on or not. I was pretty shocked to suddenly see a local advertisement today. So if you can not guarantee my permanent protection with this new version, the I will buy a…
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Please bring back the dog and the white man for the main screen
Hi, after updating 19.5 the main screen of f-secure is a black man drinking coffee. Before that there was a dog with a white man, now they are at "device protection". Please don't change this. F-Secure is a Finnish company, not an American one, so we don't need here the "black lives matter" ideology. It is a security…
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Firefox with F-Secure Browsing Protection AddOn: AddOn crashes with certain site(s)
Hello I Use the Firefox latest release with the F-Secure Browsing Protection AddOn in v.5.5.11 on Windows 10 Pro (64-bit) (with latest updates). The site "corsair . com" crashes the AddOn in Firefox and it's then no more functional with Google Search. Please fix it. Thanks in advance and greetings Alpengreis PS: Sorry for…
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List of network when trying to add trusted one is not presented correctly
List of network when trying to add trusted one is not presented correctly. I can only see "Wi-Fi" instead of connected Wi-Fi network. If I add this one to trusted and connect with another one, I cannot add the second one. It seems to be Wi-Fi interface instead of specific Wi-Fi network. F-Secure TOTAL for Mac (current…
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Browser extension leaks memory
Hello, F-secure browser extensions cause memory leak. I had over +1.1 pids and most of them were fs_key_NativeM. PC uptime was 1 day. I shutdown all the programs and the OS wasn't freeing any memory. I had nothing extra running at the time of screenshot. Now that I disabled the extensions from all browsers my PC runs fine…
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Why can I not see the f-secure app on my PC
I had to install Windows 10 new and it's running good, but i do not find the f-secure app and the logo is not more in der taskline. Who can help me?
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Proč není funkční VPN u nové verze programu 19.5?!!
Proč není funkční VPN u nové verze programu 19.5?!!
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How to NOT have the F-Secure open at startup?
Since Freedome became F-Secure VPN, the app opens at startup although it is not in the list of apps to be opened upon startup in my systems parameters. Before, only the protection daemon opend, not the app. Is it possible to have the same with the new app? Thanks. macOS 14.5
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Problem with Lightroom 13.4
I am currently using F-Secure Internet Security (19.5) and unfortunately I have a problem with Lightroom( 14.4). Unfortunately, Lightroom keeps crashing. I can't explain the reasons. If I uninstall f-secure, Lightroom runs stably. Does anyone have any ideas about this?
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Why fsecure browser extension blocking ads even when adblocker off?
Why is f secure browser extension blocking ads on websites when the adblock is turned off in the antivirus itself? Websites show ads when I disable the browser extension. I am on Google chrome. I have uploaded two screenshots as an evidence. The problem is some website that don't work with adblockers on might not open on…
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Extended security scanning report
An extended scan report showing the device's communication towards to Internet during a certain period of time (e.g. discovering possible spying services) and possible accessories found to be unreliable..
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F secure does not work in firefox
Hello, it asked me to install the firefox add-on F secure, but even though I installed it, the add-on did not work and even seems to be broken. By the way, I did not have any problems with Microsoft Edge, how can I fix this?
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I've uninstalled F-secure. I purchased it 1 week ago.It has never woked. No one replied to posts
What a crap company! I used them whilst living in Finland and now that I am back in the Uk I thought that I would continue with them as I received excellent service. Bad move and a waste of money! I've been using f-secure for less than a week. it has never worked! My notepad works much better with F-secure switched off.…
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support arm processors for windows 11 Microsoft Surface Pro 11
Hi, It seems you aren't still supporting ARM processors under Windows 11. We are in 2024 and many people already asked for this when Surface Pro 9 was commercialized. I have now a Microsoft Surface Pro 11 and was surprised nothing has changed. Are you planning to support ARM processors in the near future ? You support them…
