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Is it just me or is the VPN insanely slow ?
I am trying to watch crunchyroll from Japan trough a VPN in Europe but no matter which Server I try I only get about 1mbit at best when doing a speed test while being connected to any of the European servers .... The Asian ones are like 20mbit which would be sufficient but don't work with crunchyroll. its the only thing I…
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What to do if my VPN breaks down every now and then
my VPN breaks down without any signal. Resulting in no access to the internet. What can I do to get rid of these interuptions. I have a Mac/iPad/iPhone and the cut off happens with Safari, Chrome, Firefox etc. Thanks for a suggestion.
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I cannot connect to the internet using Firefox while the F-Secure VPN - TLS 1.3 hybridized Kyber
Lieber Support, die Probleme bezüglich "" bestehen noch immer ! Es ist nicht mehr möglich mit eingeschaltenem Freedom-VPN zu Arbeiten eben auch bei "security.tls.enable_kyber=flase" . Die Verzögerungen sind nicht mehr hinnehbar :-(( Ich verstehe nicht Ihre Ignoranz, hier seit Wochen keine Lösung erarbeitet zu haben !? MfG
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VPN too laggy/slow to use
VPN has been extremely slow for the past days. I have to load most pages at least twice before the website loads at all, videos are impossible to watch. I can basically only use internet when I turn VPN off. Is there anything I can do?
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Windows 11 FS Protection keeps "failing"
Hello everybody, My FS Protection on Windows 11 keeps crushing its device protection. The Endpoint Protection Service and Sentry are not started anymore and can´t be noticed on task manager. Also it is impossible to start a scan or an update. After restarting the system it works for some hours until it fails again. Which…
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Unfortunately this page is not available
dbtracker.f-secure.com Unfortunately this page is not available Why?
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Fed esure
I want to delete my account as I have yesterday left till I have to pay and I don't want to . On the app and online you don't have a choice whether you want to delete your account and I'm fed up of all the 354 emails that I have from it so could you please delete my account
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Number of tracking capsules blocked has not changed for the past few weeks
I’ve noticed that the number of tracking capsules blocked has been stuck at 15,528 for the past few weeks. Is this a potential issue that could affect functionality, or is it purely a cosmetic glitch? M
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FS Protection macOS releases
We are trying something new. Instead of creating a new thread for every version, we will keep posting all beta releases for macOS under this thread as a continuous thread. Mikko F-Secure R&D, Desktop products
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VPN usability
Hi, I assume that you are aware of the VPN service's problems regarding the trouble-free operation of the internet connection. Today, in the Chat conversation with your support, I gained a new understanding in this regard. If the problems with the VPN service (or some of them) are related to the protocol used, then I…
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Hackers have ruined my life
I bought a new phone and that's when it started happening. At least that's what I thought. Slowly I think it was happening before then but full on after the new phone maybe the SIM card was cloned by the guy I bought it from at the store who keep giving me discounts on the phone that I wasn't supposed to get because it was…
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F-secure genom Telenor "Surfa säkert"
Jag kommer ej in på min bank. QR-bilden har kompletterats med "Bank-ID på enna enhet", vilket medför att signalen från min mobil ej fungerar längre. Felsökare på Telenor klarar ej av det och jag har trots timmars försök ej nått support hos F-secure. Dessutom är min engelska bristfällig. Vad göra?
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Πρόβλημα
Το προιόν στον υπολογιστή μου, δεν κάνει Έλεγχο ενημερώσεων και δεν κάνει σάρωση για ιούς. Υπάρχει πρόβλημα.
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Merging Account with https://personal.f-secure.com/devices
Started out as Lookout customer and was migrated to F-Secure. I tried to create an account via F-Secure my account but it does not show my Lookout account subscription. Only way to view that subscription personal F-Secure website. Is there a way to subscrip to F-Secure Total. Will there be a discount for existing Lookout…
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Downgrade to Internet security
I have Total (now expired) and want to downgrade to Internet Security because I do not use additional features. Do I just apply a new subscription code on my F-Secure subscription renewal, or do I need to uninstall Total and reinstal Internet Security. How does this effect my current account and if cancelled then how do I…
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How to turn off the "Restart Deletion Prompt"？
Hi, I have a problem.
When F-S finds a suspicious file that is running, it will prompt that the file has been blocked from running, but it needs to be restarted and deleted, I chose to postpone the restart, and listed the file as allowable, after a while, F-S reminded me that I need to make a restart choice, I even deleted…
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デバイスを保護するための招待状を受け取りましたか？・・・・・いいえ、まだです。
デバイスを保護するための招待状を受け取りましたか？・・・・・いいえ、まだです。
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ID Monitoring: who are stored my data on f-secure server
when I use ID Monitoring, I tell f-secure service sensitive data (e-mail, phone number, credit card number, …). If I’m right, f-secure will match my data with what is in the darknet. But how f-secure protect my sensitive data? Are the stored as hashed data? How can I be sure that this data will not be stolen by other.…
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Will F-Secure have AviraCore's Firewall？
F-Secure has now switched from its own technology to Avira's scanning and behavioral analysis. I see the file “firewall.tools.exe” in the folder of the F-Secure software. Will F-Secure have AviraCore's Firewall?
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Again, no Capricorn-updates! Christmas-holidays is over - Back to the office!!
And start updating…
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My iPhone will not connect to a mobile network abroad
is F Secure blocking my phone from automatically connecting to a mobile network abroad even if I turn the VPN off????
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iphone 16 - VPN compatible with CarPlay/Airplay?
I have a new iPhone 16. On this device, CarPlay/AirPlay only works if I disable the f-secure VPN. However, on my old iPhone 12, f-secure VPN and CarPlay/AirPlay are compatible. Is this a f-secure bug, or do settings need to be adjusted?
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Seit Tagen kein Capricorn Update
Vielleicht kann da mal jemand Auskunft geben warum das so ist?
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I want to cancel my account
I want to cancel my account
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Wiederherstellung der App
Ich habe die App auf meinem Notebook deinstalliert und bekomme sie nicht wieder installiert. Bei Google Play erscheint ein Button "Auf weiteren Geräten installieren". Eine Neuinstallat.ion wird nicht angeboten.
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Alternatives?
Now that I have learned that F-Secure is bowing to the regime's rules, and blocking the free information (like e.g. rt.com) I have decided to end my and my company subscription. The question is, what is another alternative, allowing free speech? I do not mind paying, even expensive, as that has never been an issue to us.…
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Feature Request: User Consent Before Activating Banking Protection - HUMAN CONTROL
Dear F-Secure Team, I recently encountered a critical issue with the Banking Protection feature that I believe requires immediate attention. While attempting to pay my hospital bill, the Banking Protection activated automatically, interrupting the payment process without any prior warning or consent. This behavior left me…
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DeepGuard keeps closing my files, how do I stop it?
So I'm trying to mod a game and I've downloaded a file from a trusted website but when I open it deep-guard keeps closing it. I tried looking under the section with blocked websites and such but the file isn't anywhere to be found. Deep-guard is a useful feature but I would like to open this file. Is there a way to allow…
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How can I access the Secure Browsing by F-Secure beta extension ?
I'm subscribed to and using the Beta version of F-secure for Mac OS X. I'd like to install the Safari - Secure Browsing by F-Secure - extension. When I try to install it, it starts TestFlight, and I get the message "This beta isn't accepting any new testers right now.". Is there a direct URL to use ?
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Device performance slows down during updates and update checks
Hello, I noticed a few topics from the last 1-2 years on this forum by people asking why their computers are lagging or slowing down while updates are being handled in F-Secure. None of these threads have been answered by a Moderator, Community Manager or anyone from F-Secure. At the same time, the threads are closed, even…
