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Banking protection
Hi Like a few other people I no longer have the green "frame" around the screen when I am on my banking sites. Am I right in thinking that I should have this? If I should have it how to I reinstall it? Thanks PGC
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Ei leia seda kohta kus kohast saab ID jälgimise sisse lülitada
Ei leia seda kohta kus kohast saab ID jälgimise sisse lülitada
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Nice VPN Improvements
Hello, Usually a forum only gets the problem and issue threads, but I just wanted to leave some positive feedback of the improvements F-Secure has made with the VPN. Running Windows 11 Pro 24H2 and F-Secure Internet Security v25.4 with the VPN add-on. Granted some of these improvements and upgrades have been out for a…
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controllo parentale
Come si installa?
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Error Report: Incorrect Subscription Expiry Notice in F-Secure Free Test Plan
😟 Subject: Test Account Blocked by False Subscripd - Urgent Fix Required Content: As an authorized test user, the software repeatedly demands subscription and disables all features. Immediate resolution is needed.l]
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Refund
I’ve tried to fill out the form on cleverbridge for a refund, but I haven’t heard back from them? How do I cancel my subscription and also get a refund?
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Scheduled F-Secure product installation check
Checks F-Secure product installation on a scheduled basis and after operating system updates and automatically updates detected deficiencies
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Vpn og printer
Jeg kan ikke printe fra en computer medmindre jeg lukke for F-Secere Vpn. Jeg har market mit netværk som sikkert. Hvordan løser jeg det problem. Mvh Kuno
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Where is the activation code please?
I need it to register.
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Internet connection - Freedom useless
Freedome is useless as is support. I am unable to connect with many common websites and am about to get another VPN and write off the cost of my usesless subscription.
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Trusted Networks option missing (IOS)
How do I enable the option to mark a wifi network as Trusted? According to this help article, it should be available: https://help.f-secure.com/product.html?home/total-ios/latest/en/task_3DA57F1690554E62834F077E7B3DEE86-latest-en The only options I have are shown in the screenhots
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Ngrok falsely detected as malware (Cassiopeia 2025-05-22)
Hey Support, This afternoon I installed ngrok v3.22.1 via Homebrew on macOS: % brew install ngrok ==> Downloading https://formulae.brew.sh/api/formula.jws.json ==> Downloading https://formulae.brew.sh/api/cask.jws.json ==> Caveats To install shell completions, add this to your profile: if command -v ngrok &>/dev/null; then…
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Microsoft Windows Desktop Runtime 8.0.16
F Secure now runs on Microsoft Windows Desktop Runtime 8.0.16. Can Microsoft Windows Desktop Runtime 6.0.36 be removed?
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False Positive – Genome VST3 detected as "TR/Crypt.OPACK.Gen"
Hello, We would like to report that once again, our software Genome — specifically the VST3 plugin — is being falsely flagged as a Trojan by your antivirus engine, identified as "TR/Crypt.OPACK.Gen". This detection occurs immediately after installation, leading to the file being quarantined automatically, which prevents…
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f-secure selainlaajennus
Every day F-secure prompts me to add selainlaajennus (browser enlargement or something like that ( F-secure "browsing protection") to Google Chrome IT HAS ALREADY BEEN ADDED. I press the prompt "älä näytä tätä enää" (do not show this again) but I gat the same message day after day and sometimes multiple times per day.…
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Blue Screen of Death (BSOD) with FS-Total and Win11 24H2
Hello everyone, I've been getting blue screens on my desktop and also laptop since the beginning of April with the latest version of F-Secure Total: "Bad-Pool_caller." I've checked the drivers (updated them) and hardware and found nothing. Since uninstalling F-Secure, the devices are running stable again. I am using Win11…
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Has the Device protection error been resolved?
I’ve heard several people have been suffering it, I had to uninstall it and go back to using Windows Defender
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I can't load the browsing extension for F-Secure Once I have clicked on setup I can'see the option t
I can't load the browsing extension for F-Secure. I click on Setup as instructed, but cannot see the option to install anywhere
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Bank Protection Unstable with version 25.3
Bank Protection Unstable with F-Secure TOTAL version 25.3 Does Not Help to de-activate and then re-active via F-Secure App Bankskydd - Bank Protection (inställningar - Redigera Inställningar in Swedish) for ASUS E510 Win 11 Laptop Maybe it's related to Device Protection 1.0.2503.5246 loop Install even today 2025-04-18…
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Inverted Green Check Marks
Hello. I have only just noticed this since updating my Mac to Sequoia 15.5 - the safe website green tick box/check marks are inverted. I have removed the extension within Safari and installed again but this has not fixed. The issue was also happening with Chrome - Version 136.0.7103.114 (Official Build) (arm64) but has…
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Why VPN is turning on automatically ?
Somehow in my Android phone VPN seems to turning on automatically. And as known, connection is hanging when moving between mobile connection and Wifi (or even different WiFi networks). So several times per day it seems my internet in mobile is blocked due to hanging VPN connection attempt. Is there a way to turn VPN off…
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Privacy VPN stopped working
I'm on a OnePlus Nord CE4 Lite Android 15 phone and all of a sudden Privacy VPN isn't working anymore. I've tried the three different protocols Hydra, WireGuard and OpenVPN without success. I have even un- and reinstalled F-Secure Total (v. 25.4), which didn't help either. Looking for help among the FAQ I found that you're…
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Mark ID breaches as "read"
I am new to F-Secure (and very happy with the product!), and the software detected some ID breaches. The suggested steps in the individual breach have been made, and i miss the possibility to mark the breach as "read", "finished", or similar.
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Where is "Trusted Network" setting?
Hi, I could not find the setting to add my network as trusted anymore on Android? https://help.f-secure.com/product.html?home/freedome/latest/en/task_A6E5BCC4E9384DDD8F0B9F052800484B-freedome-latest-en
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Network Problems with Version 25.3
We have Network troubles with two of our F-Secure Installations after they update to 25.3 The first blocks an Fingerprint Sensor operating over network The second blocks the communication between a Software running on multiple PCs It worked before the Update, and not even disabling every setting in the F-Secure App makes…
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French Access Point not working
Does somebody knows why the bandwith with the french access point is so poor, making it impossible to watch TV. Other access point seems ok though. This happened after the client upgrade. it is really anoying if not corrected soon. the helpesk is aware of the problem but no correction for months. Do I need to leave…
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can you please make the F-Secure TOTAL work on android tv thank you
please becouse is for what i bought the vpn….thanks
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Tv box cancel. Why?
A half miljon Sweden ppl only live outside country and whan t see TV home country by vpn in a tv android box. You have stop that. That's not good for you and us. Nobody look tv from phone
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I wonder where to login and logout from F-Secure Forum????
I wondering where is to login and logout from the F-Secure Forum… Been searching around and keep looking all over the place. Can anyone in the forum help me out. It seems like there is no logout functionality to the forum. (LoL!) Thanks! Rusli
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Add a new device and you not support TV box android
How to Add a NEW android device . 2. And why you not support TV box android anymore The Android box not old and is absolute most important. (androidversion??) Hälsningar Christer
