access My Fs protections

HelloI can't access my fs protections account, it doesn't recognize my password. how can I do it?

Answers

  • Ukko
    Ukko Posts: 3,795 Superuser
    edited January 18

    Hello,

    I think that if the password is not recognized, you can try to use the "forgot your password?" button/form on the login page. A letter should come to the specified email with an option to set-up a new one (or maybe via mobile phone routine).

    Do you see this "Forgot your password?" in My FS Protection portal login form?

    If this way succeeds in restoring/changing the password, then it also doesn't work (isn't recognized)?