slow connection - TLS-Handshake messages- same issue as other unresoveld requet/user :-((

JoKr
JoKr Posts: 2 Observer
edited November 3 in Privacy VPN

Freedome is really slow since the last one or two weeks - it's really very worse, intependet which node is selected.

 Ms-edge and firefox internetexplorer faced "TLS-Handshakes" action/messages.

By configure the redirection (enabeling uncontrolled/free trafic) for firefox.exe or edge, the issues disappeared.

This issue was alredy reported to the support and no realy answer ist provided tiil now. It's also very worse :-(( 

As a long-time 'Freedom' user, I'm on the verge of leaving 'F-Secure' for good - due to so much unnecessary hassle and lacking support assistance (which was also the case in the past). Moreover, it's disrespectful!"

For the last time: please provide on this side, for all users, the solution to this issue !

Like Awesome

Answers

  • PawełP
    PawełP Posts: 387 Moderator

    Hello @JoKr

    We welcome you to our forum and thank you for your post.

    The problem you describe may be related to TLS 1.3 hybridized Kyber support.

    The recent updates to all Chromium-based browsers, including Edge, Chrome, and Brave, to version 124, have introduced a new feature called "TLS 1.3 hybridized Kyber support." This feature seems to be causing difficulties with our VPN service. We are currently conducting further investigation into this matter.

    In the interim, as a workaround, we recommend disabling this feature in your browser settings

    image.png

    We published more on this topic in an article on our forum:

    Timeouts in loading web pages when using F-Secure VPN products - F-Secure Community

    I hope this information will be helpful.

    Best regards.

    Pawel

    Making every digital moment secure, for everyone


    1Like Awesome
  • ALFRED241104
    ALFRED241104 Posts: 1 New Member

    I disable the "TLS..Kyper" on firefox but the timeout or slowy handshakes are still there.

    I close the VPN. I hope the issue will be solved.

    Regards, Alfred

    Like Awesome
  • JOnes
    JOnes Posts: 677 Forum Champion
    edited November 5

    With the latest FF (1.32.01,64bit) the right setting is

    image.png

    which should be set to false,doublecheck

    "Open Firefox

    In the address bar, type: about:config and press enter

    In the new search bar, type: security.tls.enable_kyber

    and then click the two arrows on the right until

    it says "false" in the middle.Now restart Firefox "

    Like Awesome
  • JoKr
    JoKr Posts: 2 Observer
    edited November 5

    Dear Pawel

    thank you for all the feedback. As other users, after disabling "TLS..Kyper" on FF, the problem disappears, BUT later one, is sow the TSL messages again and now regularly (not so often than before) the FF is slow/frozen.

    @PawełP: it seems for us, that the software quality assurance work is taking based on the user-feedback - sorry :(

    Best regards

    Johann

    Like Awesome
Feedback on New Design

Categories