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First Time Purchase -- Problem Activating Freedome
Hello, The other day my wife on her laptop purchased the F-Secure TOTAL package for my account. I believe she was able to make the purchase before the trial period expired. Under the SAFE tab of My F-Secure page (on my laptop), there is an indication my purchase is valid until 2019 with ONE license left. During the trial…
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Not able to reset password
I have tried several times in the last months to reset my password. I never get the email with the info. Further it is impossible to reach F-secure by phone or chat. Any suggestions?
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Freedoms VPN activation code
Hi, I was hoping someone would be able to resend me my activation code. I've rebuilt my laptop but the purchase email is not in my outlook. Thank JM
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Internet connection drops when using Freedome VPN
Using Freedome on a Windows 7 Computer: First, I am not interested in using the Netgear OpenVPN to connect to my home network. Second, was using a Netgear N150 Wireless WNR1000 Router before and had no issues in four years or so. No other device or configuration changes. Setup a new Netgear Nighhawk AC 1750 day before…
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Crazy battery drain
Hey there, Freedome is using a crazy amount of battery... On WiFi constantly throughout the day so not a mobile network issue. Any way I can send logs to see why there's crazy battery drain?
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Account-ID for Freedome subscription
Need help purchased a 3 device subscription do not have the account ID due to email no longer available. Please renew your subscription keeps poping up how can I get my account ID? Edit: Title
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Need Activation Code resent
I need the subscription code resent so I can activate my subscription on my laptop. Can it be sent to the registered email on this site as I do not have access to my old aol account?
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Freedome settings in router
Freedome states on their support pages: Port configuration for Freedome on Android, Mac and Windows In some cases, for example on your home network, you may have to configure and set up port access in order to connect to Freedome. Our Android, Windows and Mac OS X products use the OpenVPN protocol. The ports for Android,…
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F-Secure Freedome and https 443 port open. WHY?
Hello, I have a quite new IPad air2 with F-SECURE FREEDOM. When Freedom is turned off and i run ShieldsUP all ports seems too have the right status. But when F-Secure Freedom is turned on and i run ShieldsUP then i get the information that the port https/443 is open. Why is it like this? In our PC with Windows 7 we have…
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Freedome and Counhive
According to today’s news in Finnish newspaper one of the Finnish alt right websites was used to mine Monero crypto currency via Coinhive. F-Secure Senior Xpert Jarno Niemela as interviewed for Helsingin Sanomat and he said that F-Secure doesn’t have policy regarding Counhive because they don’t know if user gave consent…
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I’m just texting. What is the 213mb of traffic protected mean?
Hi, sorry if this is a silly question. I’m completely new to this. I don’t have safari running. I’m just texting. Downloaded this after a security site said to if one was concerned they may have spyware. So I have just been texting and sending photos. My “Traffic Protected” is at 213mb. I can watch it go up with every text…
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About FREEDOME and execution vulnerabilities in ARM-based and Intel-based CPUs (i.e. Spectre, Meltdo
The recently uncovered security issues known as Meltdown and Spectre affect nearly all computing devices and operating systems. Exploiting many of these issues requires a malicious code to be loaded and executed on the targeted computing device. F-Secure uses various hosting vendors for VPN Service Nodes (VPN Gateways) to…
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Freedome license transfer
I have 3 device subscription Freedome, I changed my mobile and now i need to make license transfer from old phone(iPhone) to the new(iPhone). I did found lot of information that, YES license count is exceeded and I need to do License transfer. But how in earth this is done?
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New iPhone and activation
Hello I’ve purchased a new iphone se instead of an iphone 6s. On 2-12-2017 i renewed my subscription for a year. But on the new phone i have only a trial period what is expiring today and I don’t have the activation code for that subscription
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Freedome VPN running at router level
Given the current changes allowing ISPs to capture and sell your account activity info, I would think this would be a major issue. I am really surprised to see the note that this topic was discontinued for lack of interest. The management of F-Secure should take a second look at this to see if they are missing a major…
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Pre-Cautions To Take Before I Open FreedomE VPN?
I'm sorry to be creating another thread, but I tried reading through the documentation on the F-Secure website and couldn't find an answer. Another reason I created this thread was because I thought other FreedomE VPN users would have the same problem so I thought a discussion about this problem would be helpful to others…
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Can't connect to any video game servers with my vpn
When I try to play the game ''Garry's mod'' , my connection closes, this results to me not being able to use any internet services like google chrome and Discord. I did not have this problem when I bought the VPN, it started doing this randomly.
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Cleverbridge: the weak link
I cannot believe that in in 2017 -- 2018 come tomorrow -- I'm reduced again to paying Cleverbridge by money order, rather than electronic means. After failed attempts to pay by credit card, I called my card company to clear the next purchase attempt. They saw no failed prior attempts. (The subsequent attempt also failed,…
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Freedome ID
Hi, I lost my Freedome ID for logging on onto a second device. Where to I find the ID on the one device I'm using?
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Limited speed
The TAP driver says the speed is 100/100. Why is the speed limited in the driver? I have 500 mb. såeed but get only 100 and the driver spesification tells 100/100. So how to change this to better speed?
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My key dose not work
I have 3 licences and is not working, i put it on the key. Still do not work, its giving me the 30 day trial.
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Apple iPhone/iPad Users?
Hi everyone, I've been using the FreedomE app for over 12 months on my Windows 10 PC without any problems. However, I've never tried using the FreedomE app on any other device other than my Windows 10 PC. I've been wanting to try it on my iPad. Are there any differences in terms of how the FreedomE app works between the…
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Freedome gui constantly crashes
as topic says, downloaded the latest version to try your free trail but the gui crashes all the time and can only navigate via right clicking on the icon in the bottom right corner.
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You've got money!
Why Freedome does not work, even if I paid for another year? It only says it is expired. 20.12. 20.12.cleverbridge AG Reference XXXXXXXXXXXXXXXX n Freedome VPN Freedome vuodeksiTILISIIRTO XXXXXXXXXXXXXXXXXXXXX DEUTDEDKXXXX XXXXXXXXXXXX EDIT: REMOVED PII
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phone died, need android freedome subscription code for new phone
Tried to get an answer here where it says solved, but the posted "solution" is that the answer will be kept secret. https://community.f-secure.com/t5/F-Secure/Freedome-subscription-code-from/td-p/67845 I have freedome on two android phones. 10 months of the year's subscription (for three devices I think) is still left. One…
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Display of content does not longer reflect my freedome country selection
When I started freedome a few months ago I tested different country selections to protect my privacy. The first few weeks it worked perfectly as I was always shown pages in the respective language and related country content. But since a few days this feature does not seem to work any longer, e.g. I choose NL or FN (or…
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subscription transfer
Hello, i cannot transfer the subscription on my new iphone, see screenshot, there’s no option
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Need Freedome licenses for 30 devices - what is the proposed license model ...
... given that the largets package is for 7 devices.
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Freedome v 2.6.4914.0
Hi, Had F-Secure Safe (version 17.2) and Freedome (version 2.6.4914.0) installed for quite some time now. For some specific reasons I had to disable Freedome about a week ago and ever since, I am facing a strange problem: Team Viewer will not properly run (application launces, however, It constantly displays a message 'Not…
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starting
My new code did not work on my laptop, but on the smartphone. How can I get help?
