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iOS 11.0 and WiFi
Since the iOS 11.0 update, WiFi disturbs with Freedome VPN, "No Internet connection". With VPN off, no problem. How to solve this problem?
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Great cable speed without Freedome, speed reduced by two thirds(!!) with Freedome on!!!
I have a new Vodafone Cable contract. It runs at 100 MBit. Using speedtest.net I get this result. But once I switch Freedome on, the speed goes dramatically down (one third). Measured via LAN connection. Do the Freedome servers consume that much bandwith? It is a huge loss that I suffer from. F-Secure please clarify. Many…
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Freedome compains that my licenses are used
Hello, I have three device license for Freedome, but when I add third device, I get question if I want to transfer my licenses. After I do this one previously added devices stop working. My devices which I want to use freedome with are macbook air (Macos high sierra), Bootcamp on macbook (windows 10), and iPad air (IOS11).…
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Recover a lost product subscription key
i also lost my key can you send it ? EDIT: Title
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VPN solution together with pre-existing routers?
What about a network solution for homes with one router where everybody connects to? A NUC with VPN client between router and internet supliers fibernet? W/O need to bye SENSE router.
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Freedome speeds have dropped as low as 1Mbps using UK London
When using the UK London location my speed absolutely disappears. Without Freedome I've consistent speeds of 100Mbps across all devices (latest iOS and macOS). The moment I connect speed plummets and I often battle to keep the connection. I have tried several other locations - some are a bit faster (nothing above 10Mbps)…
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Where can I find my subscription code?
Hi, I bought Freedome for 3 devices. Now I would like to connect my phone to Freedome as well, and to do that I need my subsciption code. Where can I find it? Best regards, EV
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Freedome does not work with latest windows 10 update!
After updating to latest windows 10 version 10.0.16299.19 Freedome Tap Driver no longer works -> Connect button does nothing. Tried to reinstall -> no help Please make new update asap!
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After last Windows update: no Internet (v6)
Hi, First after the latest big Windows 10 update Freedome did not start but turned off automatically, also the v6 protocol connection did not work. (The settings of the connections are ok.) I tried to fix this by changing the name of the VPN adapter as advised and hey - it worked! I even reinstalled Freedome and that…
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DNS_Probe_Finished_no_internet in your PC
Here is how to fix DNS_Probe_Finished_no_internet in your PC 1- Go to network Connections 2- Right Click on Local area Connection (Ethernet) . If you are connected to wi-fi, then right click on wi-fi. 3- Click on Properties 4- Select properties located below, to open and view network properties. 5-Select Internet Protocol…
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Freedom VPN connected to Poland
When connecting to poland it does not work. If I use another VPN service like HOLA! then it works. I have the same issue on mac, windows and IOS. When i try to open a page i get the error that my ip-adress is not in poland Best regards Lennart
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VPN through Finland, Espoo cuts down bandwidth by 90%, is there a problem with servers?
Hey, I live in Finland, and never had any problems with the Finnish connection point. Yesterday a stream I was watching started lagging and I pinpointed the problem to Freedome's Finnish connection point. Without Freedome on, my bandwidth is about 100Mbps, while connected to Espoo, about 5 Mbps, and when I connect to…
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Freedom not working in Egypt
Could you confirm that Freedom is not working anymore inside Egypt? I tried a lot with almost all the servers (Milan, Espoo, Prague, ... etc) but it seem like Freedom couldn't make a connection. Maybe the Egyptian government blocked Freedom's servers.
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How to stop all traffic until FreeDome VPN is running.
Hi, I used to use a VPN service by iVPN. The VPN would have to connect to my desired server on computer boot up. Without the VPN connecting no data could be transmitted over the internet so this made sure every bit of data would go through the VPN. Sometimes on windows boot up the VPN could start after other programs have…
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Chrome OS support in year 2017
Hello, any plans to support Chrome OS?
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Recover a lost product subscription key
I have lost my subscription key. How can you help?
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Recover a lost product subscription key
Hi Laksh. I have the same issue: lost the code e-mail. Could you help, please? EDIT: Title
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Subscription Issues on laptop Win 7
I apologize in advance as this is a fairly complicated story I'm having trouble explaining even to myself. Last December I ordered freedome vpn multiplatform. I put in on my tablet but had some issue with my phone. Here is the topic I submitted last December:…
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No connection after waking from idle (iPhone 7)
Hi, I permanently have the problem that if I turn on my iPhone after being idle and use an application which tries to connect to the internet, there is no connection at all.... The VPN sign doens't show up on the display but there obviously IS an LTE internet connection. If I start Freedome App then, the circle keeps…
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F-Secure Freedom VPN Sony Android TV
I purchased a 12 mother subscription to F-Secure Freedom VPN to use on my Sony Android TV. I downloaded the app via Google Play Store and at first it all worked. Then the application was trying to reload its self on the tv so I removed it thinking I could re download it. Your app no longer appears in the play store when…
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Release device licenses
Hi, Hi, I no longer need a VPN on my iPad Mini and would like to transfer the license to my iPad Pro. When I do this by trying to activate the Freedome Account ID code in the iOS app it says: Oops You have already used this ID on this device How do I release the previous iPad Mini device from my account so I can replace it…
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Freedome herjaa taas: Vanhentunut, ota yhteys F-Secureen. This time in my i phone 6s
Whats is the matter. I have bought Safe total and its valid till 1.10.2018 for seven equipments. Safe its self works probably but freedome is once more time challanging me. I have discussed with assintance about this subject and they sent me a mail. So far i have not got any further help. Pls solve my problem.
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Pay everything at once.
Hey, I want to get the F-Secure Freedome VPN. I want to pay the whole sum at once and not pay a little bit every month. In the billing screen how can i change to pay everything at once? //Fredrik.
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Cancelling Freedome Multi-Platform Subscription
Hello, I am trying to cancel my Freedome multi-platform subscription. I have received an email from Cleverbridge informing me that my payment has been refunded and that I should use this support page to end the subscription. Please can you tell me how. Thank you
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Where's my extra month?
Hello, I just received an e-mail from F-Secure saying my Freedome subscription is about to expire (actually, on 17 November), and that I should renew at once, and if I did, I would get an extra month free. I did renew, and entered the new subscription code, and now I'm told that it will expire on 17 November next year.…
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Freedome vpn don't work at public network
Dear, i have a ipad 10.5 pro with ios 10.3.3 and have problems with the use of freedome-vpn in public wlan networks. if i connect with a public wlan network, for which no access data are necessary, i get a fine connection. but in the moment i switch freedome-vpn on, the internet connection is getting off an the wlan symbol…
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Connecting - reoccurring very often.
I have noticed since a while ago the service this VPN should cover seem to be under all critism. It is for some reason disconnecting the service as it is connecting again and tells me it is now connected, even though it was connected and I have not told it to be otherwise. Somehow this must be solved immediately - I cannot…
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Freedome not automatically on (android)
Hi, I recently purchased freedome. My computer and ipad work just fine, but with my phone I always have to turn freedome on manually after every time I let my device go idle for a while. In android settings I tried to locate the "automatically on VPNs" but the menu has no items to choose from. So, it is a pain to always…
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Encryption
Hello! What is the difference between control channel and data channel when they describe what type of encryption they have? https://community.f-secure.com/t5/F-Secure/What-encryption-does-Freedome/ta-p/81881 Thanks!
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Do I need to install a separate F-secure for each virtual machine? (Mac + Parallels + Win10)
Hi! Just to make sure: I've just installed F-Secure Freedome on my Mac. Is my Windows traffic now protected (Win10 runs on top of Mac system in a Parallels virtual machine)? - OR - Do I need to install a separate licensed copy of Freedome for each virtual machine? Thanks for Your help and clarification!
