Products & Services
Could you give us details on how you connect to Netflix? Are you always using Freedome when connecting to Netflix or connecting with Freedome in different countries?
Have you tried all three Canadians locations available?
Can you also share the screenshot of the error displayed?
I got the same problem. No server seems to work.
"We expect you to respect the terms of third-party services that you access via our service."
This article, should help clarifying your question concerning using chromecast with Freedome.
Hi last night I was able to get into any netflix, today I am unable to...
Whoops, something went wrong...
You seem to be using an unblocker or proxy. Please turn off any of these services and try again.
For more help, visit netflix.com/proxy
Error code: M7111-1331-5059
I have Windows 10....Can anyone tell me what I can do to fix this???
I'm in Finland and also having this problem. Last night, up until about 0400 it was working, but now Netflix won't allow me access from any location provided via Freedome. The standard error is returned ("you appear to be using an unblocked...").
Normally this his can be solved by terminating both Netflix and Freedome processes and restarting them. But I've tried multiple times and even rebooted my device (iPad 2 running latest iOS).
Same issue for me. Netflix was working yesterday morning, but now it is blocked.
Will F-Secure be working on a fix for this?
Same here. Good thing I'm still covered by the 30 days money back guarantee. I'm waiting until next week and then I'l change to some other VPN-provider if they haven't fixed this.
As of this morning, I still cannot connect to Netflix regions outside of Finland. Same message every time ('you appear to be using an unblocker...').
My freedome license expires today so waiting for this to be fixed before renewing it. Thankfully Hola chrome addin still works and I am able to watch Netflix US with it.
The same problem here in Finland with my Freedome. No proxy is working in USA or Canada with Netflix. Can anyone recommend a working service? I'll cancel my subscription as soon as possible.
Same here. Using Macbook Pro, nothing seems to help
Any chance of some feedback from F-Secure regarding this issue? It's been a week now, and I am still unable to access foreign Netflix from inside Finland. Without this feature, there's just no point to me paying for this product.
Fsecure probably wont help you with this since its against Netflix terms of service to use a proxy when using their service.
NO matter what you think of geoblocking (I hate it) they have to use it for legal reasons and when you bypass it with a VPN/proxy it could mean trouble for Netflix continued exsistance.
So in essence even IF fsecure would try and do something to help you guys Netflix would continue to block and make sure you cant use it in this way -.-
EDIT: here is a part of their terms of service:
4.3. You may view a movie or TV show through the Netflix service primarily within the country in which you have established your account and only in geographic locations where we offer our service and have licensed such movie or TV show. The content that may be available to watch will vary by geographic location and will change from time to time. The number of devices on which you may simultaneously watch depends on your chosen subscription plan and is specified on the "Your Account" page.
Netflix recently announced that it has begun to prohibit VPNs to be used when accessing its service. This is unfortunate as VPN provides an additional layer of security customers should demand when enjoying their favorite content. Freedome will continue to provide our customers legal access to any service they enjoy without constructing workarounds intended to violate the terms and conditions of any service.
I also have this problem as of recently. I am not necessarily trying to circumvent Netflix terms since I can't even view my own coutries content with Freedome activated. Any updates on this issue?
Sure, do not do anything illegal....Yadda yadda...I bet ya a big part of your customerbase uses Freedome to circumvent georestrictions to different sites, illegal or not illegal...And until recently you guys even ensured them that this circumvention would be a viable way even in the future... http://www.digitoday.fi/data/2016/01/21/f-secure-netflixin-on-pakko-pullistella-lihaksiaan/2016758/66 So I say..You lie!
I thought you were the cool guys but it seems you're just like any other moneyhungry corporation and I am disappointed in myself for believing in you.
The add that said "katso lempisarjasi netissä ilman maarajoituksia" was the reason I got Freedome in the first place, sure it's always on but the reason I got it was the abovementioned.
I'll leave you with the words of your own Perttu.."– Estojen tekeminen on teknisesti epärealistista. En tiedä, kuinka paljon Netflix on oikeasti tutkinut asiaa, mutta kyllähän meidän tuotteemme on tehty juuri sitä varten, että kuluttaja pystyy kiertämään sillä erilaisia blokkauksia, olivat ne mitä tahansa."
Shame on you.
For the first time, I've had the problem with US Netflix with words “You seem to be using an unblocker or proxy. Please turn off any of these services and try again".. So the question is, does this happen every now and then or is the fun over?
Seems to be permanent. I cancelled both Freedome and Netflix subscriptions.
@VoLa wrote:Sad to hear, especially since Freedome has been strongly advertised with these streaming services..
Yep, with streaming services in general, not just Netflix. Unfortunately there's really nothing we can do now since the companies who own the rights to all Netflix content have intimitated Netflix to start blocking all VPNs. With the rate that they're doing it, soon every VPN provider will be blocked.
If something changes regarding this matter, we'll keep you posted.