Looks like Netflix has blocked Freedome

steba Posts: 2 New Member
Yep. Tried to view the Canadian Netflix today and it now says that it can't play because I'm using an unblocker or proxy . Guess this is it then?


  • Karma
    Karma Posts: 1 New Member
    Same here
  • Ben
    Ben Posts: 2,020 F-Secure Product Expert



    Could you give us details on how you connect to Netflix? Are you always using Freedome when connecting to Netflix or connecting with Freedome in different countries?


    Have you tried all three Canadians locations available?

    Can you also share the screenshot of the error displayed?

  • steba
    steba Posts: 2 New Member
    <p>Yeah, I use it all the time when watching Netflix on my iPad and phone. I also use it to connect to their countries. Now I've tried it again at it seems Vancouver is working again! Yay! Smiley Very Happy So freedome will keep updating their Vpn to make sure it works?&nbsp;<img src="http://imgur.com/a/ianxp" border="0" alt="Netflix error"></p>
  • lznt
    lznt Posts: 1 New Member

    I got the same problem. No server seems to work.

  • ClockPond
    ClockPond Posts: 2 New Member
    I'm currently on the fence of buying this service. Being able to watch US Netflix in Europe is make or break for me. I'd love to know F-Secure's stance on the matter of circumventing their restrictions. Also, when/how will I be able to watch US Netflix when streaming to Chromecast from Android/iPad? These are the questions I'm pondering. Sorry for the unrelated nature of this post. I love this service and would like to throw the money at it but I'm uncertain if it can do 100% of the things I want from it.
  • Ben
    Ben Posts: 2,020 F-Secure Product Expert

    Hello ClockPond, 


    Please refer to Freedome Terms of Use.

    "We expect you to respect the terms of third-party services that you access via our service."


    This article, should help clarifying your question concerning using chromecast with Freedome. 

  • ClockPond
    ClockPond Posts: 2 New Member
    Thank you for your answer, Ben, however your post doesn't help me at all. I think I'll have to take a look at some of the other services that are out there.
    Take care.
  • Qui
    Qui Posts: 1 New Member

    Hi last night I was able to get into any netflix, today I am unable to...


    Message States:


    Whoops, something went wrong...

    Streaming error

    You seem to be using an unblocker or proxy. Please turn off any of these services and try again.

    For more help, visit netflix.com/proxy


    Error code: M7111-1331-5059


    I have Windows 10....Can anyone tell me what I can do to fix this???



  • Juuso67
    Juuso67 Posts: 2 New Member
    Same happens to me in Finland and Italy eheän tyrineet to Watch US Netflix.
    This sinply does not work anymore...
  • Juuso67
    Juuso67 Posts: 2 New Member
    Sorry about Finnish Autocorrect above Smiley Wink should read "when trying" to Watch ...
  • Pauljc
    Pauljc Posts: 3 Observer

    I'm in Finland and also having this problem. Last night, up until about 0400 it was working, but now Netflix won't allow me access from any location provided via Freedome.  The standard error is returned ("you appear to be using an unblocked..."). 


    Normally this his can be solved by terminating both Netflix and Freedome processes and restarting them. But I've tried multiple times and even rebooted my device (iPad 2 running latest iOS).

  • R3dCobbler
    R3dCobbler Posts: 1 New Member

    Same issue for me. Netflix was working yesterday morning, but now it is blocked.

    Will F-Secure be working on a fix for this?

  • Kathapalt
    Kathapalt Posts: 2 New Member
    same here
  • John_Patitucci
    John_Patitucci Posts: 1 New Member

    Same here. Good thing I'm still covered by the 30 days money back guarantee. I'm waiting until next week and then I'l change to some other VPN-provider if they haven't fixed this.

  • Pauljc
    Pauljc Posts: 3 Observer

    As of this morning, I still cannot connect to Netflix regions outside of Finland. Same message every time ('you appear to be using an unblocker...').

  • Sam74
    Sam74 Posts: 10 Observer

    My freedome license expires today so waiting for this to be fixed before renewing it. Thankfully Hola chrome addin still works and I am able to watch Netflix US with it. 

  • Kathapalt
    Kathapalt Posts: 2 New Member
  • kimppikoo
    kimppikoo Posts: 4 New Member

    The same problem here in Finland with my Freedome. No proxy is working in USA or Canada with Netflix. Can anyone recommend a working service? I'll cancel my subscription as soon as possible.

  • larba
    larba Posts: 1 New Member

    Same here. Using Macbook Pro, nothing seems to help

  • Pauljc
    Pauljc Posts: 3 Observer

    Any chance of some feedback from F-Secure regarding this issue? It's been a week now, and I am still unable to access foreign Netflix from inside Finland. Without this feature, there's just no point to me paying for this product. 

  • kimppikoo
    kimppikoo Posts: 4 New Member
    Seems that F-Secure is one of those companies with policy "silence is gold" ??
  • Natherul
    Natherul Posts: 14 New Member

    Fsecure probably wont help you with this since its against Netflix terms of service to use a proxy when using their service. 


    NO matter what you think of geoblocking (I hate it) they have to use it for legal reasons and when you bypass it with a VPN/proxy it could mean trouble for Netflix continued exsistance. 


    So in essence even IF fsecure would try and do something to help you guys Netflix would continue to block and make sure you cant use it in this way -.-


    EDIT: here is a part of their terms of service:

    4.3.   You may view a movie or TV show through the Netflix service primarily within the country in which you have established your account and only in geographic locations where we offer our service and have licensed such movie or TV show. The content that may be available to watch will vary by geographic location and will change from time to time. The number of devices on which you may simultaneously watch depends on your chosen subscription plan and is specified on the "Your Account" page.
  • Laksh
    Laksh Posts: 4,224 Former F-Secure Employee

    Hello Everyone,


    Netflix recently announced that it has begun to prohibit VPNs to be used when accessing its service. This is unfortunate as VPN provides an additional layer of security customers should demand when enjoying their favorite content. Freedome will continue to provide our customers legal access to any service they enjoy without constructing workarounds intended to violate the terms and conditions of any service.

  • MrBlack
    MrBlack Posts: 2 New Member

    I also have this problem as of recently. 
    I am not necessarily trying to circumvent Netflix terms since I can't even view my own coutries  content with Freedome activated. Any updates on this issue? 

  • HIghlife
    HIghlife Posts: 1 New Member

    Sure, do not do anything illegal....Yadda yadda...I bet ya a big part of your customerbase uses Freedome to circumvent georestrictions to different sites, illegal or not illegal...And until recently you guys even ensured them that this circumvention would be a viable way even in the future... http://www.digitoday.fi/data/2016/01/21/f-secure-netflixin-on-pakko-pullistella-lihaksiaan/2016758/66  So I say..You lie!


    I thought you were the cool guys but it seems you're just like any other moneyhungry corporation and I am disappointed in myself for believing in you.


    The add that said "katso lempisarjasi netissä ilman maarajoituksia" was the reason I got Freedome in the first place, sure it's always on but the reason I got it was the abovementioned.


    I'll leave you with the words of your own Perttu.."– Estojen tekeminen on teknisesti epärealistista. En tiedä, kuinka paljon Netflix on oikeasti tutkinut asiaa, mutta kyllähän meidän tuotteemme on tehty juuri sitä varten, että kuluttaja pystyy kiertämään sillä erilaisia blokkauksia, olivat ne mitä tahansa."


    Shame on you.

  • ProxyGuy
    ProxyGuy Posts: 6 New Member
    Yup. Netflix has caught up with every Freedome US servers. Can't watch US content anymore. Fortunately, I was able to connect with another VPN, for free this time.
  • VoLa
    VoLa Posts: 2 New Member

    For the first time, I've had the problem with US Netflix with words “You seem to be using an unblocker or proxy. Please turn off any of these services and try again".. So the question is, does this happen every now and then or is the fun over?

  • kimppikoo
    kimppikoo Posts: 4 New Member

    Seems to be permanent. I cancelled both Freedome and Netflix subscriptions.

  • VoLa
    VoLa Posts: 2 New Member
    Sad to hear, especially since Freedome has been strongly advertised with these streaming services..
  • joell
    joell Posts: 9 F-Secure Employee


    @VoLa wrote:
    Sad to hear, especially since Freedome has been strongly advertised with these streaming services..

    Yep, with streaming services in general, not just Netflix. Unfortunately there's really nothing we can do now since the companies who own the rights to all Netflix content have intimitated Netflix to start blocking all VPNs. With the rate that they're doing it, soon every VPN provider will be blocked.


    If something changes regarding this matter, we'll keep you posted.

This discussion has been closed.
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