Freedom does not connect with Unifi in Malaysia

cincaluk

I have recently moved and have a new Unifi account. ever since then (2 days) I have noticed that my Freedom app is not connected on all my devises, however once I use another network, there is no problem with Freedom's connection. Can anyone solve this?

[Deleted User]

Hi cincaluk,

 

May I know what is the OS of your devices?

 

Meanwhile, please have a look at these articles on port confirguration for Freedome on iOS here and Freedome for Windows/Android/Mac here.

cincaluk

I'm currently running MacOS High Sierra 10.13.3 on a  MacBook Air 11".

 

Regards,

 

Khim