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Problems with wireless extender (Windows 10)
Hello, my Win 10 has trouble using Freedome when connected to wlan provided by Asus RP-AC68U wireless extender. I have two kinds of problems: - My PC connects to the extended wlan but can't establish internet connection. Running diagnostics program indentifies the problem as no valid ip configuration. - When the PC happens…
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LAN scan on Android seems some not all devices with VPN enabled.
Using Wifi on Android 8.1 and Freedome app version 2.4.3.6800. I do a Fing scan looking for other devices on the same SSID. With the VPN off, Fing sees all the devices. With the VPN on Fing, sees *some* devices but most are not detected. Is this a bug or is it supposed to work this way? The network is not a Trusted Wifi…
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Clicking on links that redirect.
I have noticed when I click on links that re-direct to a new link. It does not work I get a blank page. I have to turn off freedome, to get to the link I need to go to. This happens very often. Any fix for this.
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Freedome Connection On & Off
I just renewed my Freedome subscriprion a few days ago and I can see that on my Macbook Air, the protection is restarting regularly, and this is cutting the VPN conection, breaking my work continuesly. I put the same code into my iPhone and it works fine, its only my Macbook Air, with all updates that does this. Please…
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Subscription Code Recovery
I bough a subscription extension and entered the subscription code into the application on my computer. Today the subscription ended on my android phone. I thought they where linked. Long story short, I need to get ther subsription code sent to me again. The email I used for the purchase should be the same as is registered…
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Browsing protection not working? (In addition to other problems)
I have been running the Mac version of Freedome on my MBP for about a year and a half and during this time, I have constantly had to turn protection off and on again to get net access after waking up the laptop. Well, F-Secure is working on this and we'll see if they manage to fix it. However, lately I have noticed that…
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Thanksgiving code
* F-Secure FREEDOME VPN for, windwos
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Profile Installation Failed
Hello, i tried to instal F-Secure freedome for IOS and i just got that error message: "Profile Installation Failed" it's the first installation and the IOS version is 11.2
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Packet Loss at Espoo server, even at night.
Hi, i got ADSL line at home, installed newest version of freedome back to my pc. os is win10 x64 fall creators update. i get massive packet loss around 70% on espoo and also on the sweden server. is there too many users using the espoo server or is the problem somewhere else? normal dsl connection without freedome works…
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Forcing a specific exit point
Hi there, I use a couple of services that are very strict on security and, among other things, only allow login from known IP addresses (which I can specify while logged in to the services). This is somewhat challenging with Freedome since, while I can login from my static home IP and add a specific Freedome exit point IP…
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Phishing test didn’t work
Recently acquired Freedome on £22pa deal, when I tried to test phishing through the Amtso site it replied that the protection hadn’t worked and to contact you. Please advise.
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I get no service from you !
I paid for f-secure 24/ October and I can’t get in to my account and I get no help from you Shame on you and I will report this
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Can't use my subscription
I bought my subscription for the year 3 days ago and still can't log in. The money has been taken out of my account and I have an email confirming my purchase but can't log in or make an account
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For clarity sake... on public wifi can the sites I visit be seen?
Hi For clarity sake; on public wifi can any of the people below see which HTTP or HTTPS sites I visit when using Freedome? I realise they can't see data transmitted, but do they know where I'm going? * The Wi-Fi router/operator; * The ISP; * Actors between the ISP and the server’s ISP; or * The server’s ISP Thks
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Cannot connect to Internet with Freedome off.
My issue: At some point I noticed that when I turned Freedome off, I can no longer connect to the internet or when I get a connection for a while, it is very very very slow and only some websites open an others do not. I've tried Mozilla, Chrome and Internet explorer. Same behaviour. Feels like back in the day when I had a…
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Logging
Reddit and other forums say freedome logs for 90 days and not to use it. The policy isn't clear - what is this 90 days? Do freedome contact the authorities, streaming a movie eg.
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IP logging
"We respect authorized court orders and warrants of jurisdictions applicable to us in investigating cases of illegal activity." So basically you do log some data that the authorities might be interested in. What kind of possibly compromising data do you log? In particular, could the data you have be used to connect a…
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Freedome Crash when hit the "Protection ON" button
After todays software update of Freedome VPN the program fails when I hit the protection on button. The message says: "Error - Something wnt wrong. We are sorry" I have no idea why and what do to do to fix this issue. Ive tried to reboot computer, remove and reinstall software but with no difference. Where can I download…
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Re: Use english
Hello, I just downloaded TOTAL and Freedome onto my laptop. Freedome is in German or a similar languge. Is there an English version or a way to translate the file I've already downloaded?
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Freedom and blocked ports
Hi My internetsupplier (tvcablesantapola.es) in Spain has blocked the following ports and I wonder if someone knows that Freedom still works on an IOS unit. ---- The blocked ports on our system are as follows: PUERTOS TCP 21 – FTP 22 – SSH 23 – Telnet 25 – SMTP 80 – Web 443 – Web SSL En conexiones WiFi, adicionalmente el…
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Freedome VPN settings for using without the app
Hello, I would like to use Freedome VPN servers on some platforms that have no dedicated app. For example on Windows Phone there is a native VPN configuration screen where I can create VPN connections. There are options on Linux as well, like openvpn client. Can someone please advise where to get manual configuration…
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Update from Freedome v1.2 to 2.4 does not work - installing does not work on Windows v1709
I updated from Freedome v1.2 to v2..45.68.0 It does not work Uninstalling Freedome and installing Freedome does not work on Windows v1709 I currently have 10 Freedome TAP drivers after a clean install!!! (see picture below) I cannot connect to any country and all Freedome reports back is "Error, Something went wrong, our…
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Any one else have issues with their US connect system going through Switzerland?
Most of the time Freedom uses their Switerland connection for my traffic. I know this as all website all of a sudden start providing me the switzerland website which cuases major issues if I need to purchase something plus way too many other issues that are cuased becuse they think I am not in the US. Sometimes just…
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Freedome gives error after upgrade
Hello, I see the same error as described here for today's update: https://community.f-secure.com/t5/F-Secure/Freedome-error-after-version/td-p/74105 I have no clue where to send the diagnostic file which I can generate, support is not available this morning. The only solution to restore the VPN connection is a downgrade to…
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How to check how many Freedoom subscription is using
Hi there, I recently topped-up F-Secure Safe to F-Secure Total, there is a page of Freedome but it won't show the subscription status, would a subscription page be available in the future or would it be integrated as a part of the F-Secure Safe page? Cheers, yeungmic
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VPN server in Austria
Hi, is there any plan for a VPN server in Austria? As F-secure Total subscriper it's really an issue when local protected content can't be accessed. It has been requested by several users before: https://community.f-secure.com/t5/F-Secure/VPN-server-in-Austria/td-p/68048
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Website detects freedome and rejects access
Hi Until recently I was able to stream TV on demand from dr.dk/tv on my Android tablet. Now I get blocked by a message saying that content is not available outside Denmark. I'm located in DK and used the f-secure server in Copenhagen and also tried to clear the apps cache and data as well as deactivating tracking. Nothing…
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Popcorn time on android
How can I allow access through my freedoms VPN for popcorn time?
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Why can't I get help from F-Secure?
Monday 11:53 a.m. Chat service is not available. The 1-866 phone number listed for US/Canada doesn't work from here (Canada). My problem is very simple (transfering Freedome to a new cellphone), if only there was someone on the other end to answer my call. How can I make contact with a real person?
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Freedome does not block AMTSO
I used the test page in Freedome (https://www.amtso.org/feature-settings-check-phishing-page/) and that url let me see all of the content. I think that's not the meaning of it?!! I've tried in Microsoft Edge and Internet explorer 11. Does someone have a solution for it? Now it's useless
