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This Code is not valid for this device - Error message - How do I fix this?
I have a 3 device subscription and just bought a new computer. I have Freedome installed on my old computer. I can't install it on the new one. It says the code is not valid. I only have it installed on 1 device currently, my old computer. Please help me install. Thanks!
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Amazon Prime Video streaming blocks Freedome
## other VPNs working correctlyMy residence is Germany. Actually I have to stay in Germany as a patient in a hospital. There I am using the public hospital WIFI/WLAN with Freedome on tablet (Android 5) and on smartphone (Android 7). Both devices with Freedome location Falkenstein /Germany. Unfortunetly it is not possible…
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No connexion IP v6, ISP... ?
Good afternoon, I have just bought Freedom. It is working fine with my mobile. Good ! It is not working with my PC (Win 7) : The connexion refuses to turn on. The result is : check your IP v6 trafic is enabled. I checked my box and I can confirm IP v6 is enabled. My ISP is Orange (France). The box has two IPv4 DNS…
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Freedome VPN will not connect - Windows 10
My Freedome VPN will not connect. I just installed it yesterday. It worked for a few hours, until I shut my computer down for the night. This morning, when I booted up and tried to start it, it wouldn't connect. It tries to for some time, then gives up and shows Not Connected message. I've re-installed it as well as trying…
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no connection
Hallo ! Win 10, 64 Bit No problem since 1 year with freedome perfect functioned For 3 days no connection at all! To nowhere! It trys to connect but after some minutes no connection at all! Looked every ting, every connectivity issue in forum and hep but no avail. Can help any body at all? Regards Tan
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Can't sign in to freedome
Hi, I can't sign in to freedome after installation in windows 10 or android. I have f-secure total subsciption active. It only shows "error 500" after i en ter my credentials. I have tried the reinstallation of freedome that didn't help. What can i do to fix this? best regards -Ilkka
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F-Secure FREEDOME connectivity issues
I'm F-Secure FREEDOME subscriber and have been using it on my iOS 10 and iOS 11 and macOS 10.12.6 (16G29) devices for several months without many issues. But over the last few days or so, I'm seeing an increase incidence of connectivity problems. If I turn off FREEDOME, I get great connectivity (Charter Spectrum is my ISP,…
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Freedome won't connect on iOS ofer wi-fi
I have a multi-platform subscription and I'm using Freedome on two phones and a computer. I have an Android phone that connects without any problems (both over 3G and wi-fi), the computer is a mac and also connects without problems (over wi-fi), but my iphone can only connect over 3G, but not when using wi-fi. When I try…
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F-Secure TOTAL package integration to the Portal website
I'm posting here to the beta side since forums still lack a section for the TOTAL package. TOTAL package ie. subscription that includes SAFE and FREEDOME products for x-number of devices requires some changes to the Portal website. Currently the Portal website is as it was designed for the SAFE product only. There is a…
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Freedome shows black screen after installation
Hello, I just downloaded the new latest version of Freedome and after installation when the program starts so it shows a big black screen in the software panel, so that i can not see any function, i tried to uninstall it and installed all windows 7 updates and started again, with no results, can anyone please help?
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Can I transfer a license from old computer to new one? and install in finland and china?
If I now install a Freedome, and then in a few months buy a new computer, can I change lisence to that new one? And how I do that ? I need to buy a license to 3 computers, one is in China now, and I'm in Finlad with 2 ones, can I do so? I just send the code to my husband to China? Thank u for ur help.
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Freedome connects twice when coming from Sleep
So I have desktop PC which I at times put to sleep. W8.1 x64, with USB Wifi adapter. When returning from Sleep, I see Freedome making connection to VPN server which is fine. It connects and I can use Internet. However, after some time (minutes) it disconnects and makes new connection (automatically). I've seen it far too…
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Freedome blocking video content
I'm currently in the trial period of Freedome One problem that is preventing me committing is that it seems to block video content, from common sites like CNN or some newspapers I view (pick any CNN video as example) - with CNN, it just remains unstarted - you can pause, unpause but nothing happens With an article from a…
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Why does Freedome install a certificate on Mac?
I'm curious why Freedome installs a certificate in my keychain. It's issued by "Freedome Clients" and is signed by an unknown authority. The common name looks like it's randomly generated.
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Can't run Freedome because of OpenGl 2.0
Hi, I wanted to use Freedome for an older MSI Netbook with Windows 7 Starter 32 Bit and an Intel 3150 Onboard Graphics Chipset.After the installation when I tried to start the program an error pop up appears where it tells me that I need Open GL 2.0.I checked that and found out that the Intel 3150 Graphics Chipset doesn't…
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how to transfer a single license Freedome?
I purchased a single license long ago with Paypal. The license is still valid. I changed mac. How to transfer the license to a new mac? I couldn't find any information on the app and online.
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Adding devices how to
How do i add devices
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Critical user interface problem
So, my user interface looks like this after installing, uninstalling, using the F-Secure uninstallation tool and installing again. And restarting computer a couple of times in between. Yes, that white box right there is Freedome. I do have taskbar and notification area (what's the area next to Windows clock?) working just…
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VPN won't work over wireless
I have been using F-Secure VPN for over a year on my Macbook and iPhone. Suddenly it has stopped working on the iPhone. I have updated to 5ghz wifi, and also updated to iOS 10.3.3. Now when I try to turn Freedome on, I just keep getting "checking" in the app, after a while, it goes back to "off". Sometimes it will say…
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1 pc more harddisks
I have more pc s but also on one pc, more harddisks, from which i seperat can start up the pc. To reduce the risk of several causes. When i take an abonnement, can i use that for all the harddisks in one pc? Gr Roger Duijkers xxx@xxx.com
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code lost
Dear F-Secure Team, I recently (~ 14.06.17) bought a subscription for 5 devices for 13 months and activated my iPhone and MacBook Pro installation with it. Unfortunately I seem to have lost the activation key, so I had to buy a new one (25.06.17, paid vie PayPal) for my third device (MacBook) since I had t travel to the…
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Freedome connected to US East Coast (Chantilly, Va) server.....but Speedtest only shows Holland serv
im confused. maybe someone should call from freedome to report to speedtest.net that: I AM NOT IN HOLLAND RN!!!! it seems that wtfismyip.com says im in virginia (which I am, Langley, actually) but Speedtest THINKS IM IN HOLLAND! either this is an anomaly, because speedtest staff is high af rn (amsterdam, amirite?) .... or…
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Freedome has extremly slow speed with my new router!
I have moved and has a new isp and a new broadband router. On the old router i had a slower connection with downloading 100mb/S and uploading about 40,b/s. While using Freedome i often reached over 100mb/S which was a good rating for at VPN service. Now i have a new better router which has much higher speed. When not using…
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Canceling Freedome Subscription
Hello there, For some reason the computers using my Freedome subscription are not counted correctly. I have three (3) devices, so I purchased 3 devices subscription for $50. Because of the annoyance of asking to tranfer subscription (no idea why - I have only 3 devices) I purchase the 5 devices subscription for $60 . How…
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Connectivity between own Freedome clients through VPN
Does your service offer private subnet for each account allowing client to client connections or is it restricted to connections between client and server only? I have CCTV IP cameras at home and I would like to be able to keep one VPN connection open from my home computer to your server all the time. If so, I would like…
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IP address ranges used by Freedome
Do you have a list of public IP addresses which are used by Freedome? I have only several IP addresses allowed on my server's firewall and would like to allow connections coming through F-secure Freedome.
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kill switch
Seems that f-secure does not offer customer service... Is there such a thing as ' kill switch' to keep my connexion safe when vpn is offline ? Can this happen without my notice ?
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Harmful application cpnprt2win32.cid
This keeps coming up time and time again, any ideas on how to remove or where it derives from?
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Freedome not working at public hotspot
Freedome is not working at a public hotspot (mcDonalds, Telekom) freedome on: no connection Freedome of: internet access For what do I need an VPN???
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Is my iOS subscription covers my Mac?
HI i have just subscribed freedome for one year for my two iphones. is the subscription covers my Macbook too? if yes, how do i add my Macbook account? If not, can i upgrade and how? Thanks.
