Bug: Reconnection issue on MacOS with Freedome 2.11

Vetraci Posts: 156 Adventurer

Hey there,


there is a big bug in your latest Freedome version 2.11.5038.0 on MacOS (10.13.2).


-> After waking MacOS from sleep mode Freedome fails to automatically reconnect to server.

-> Workaround: Turning Freedome  manually "Off" and "On" again.


Version 2.9.x worked fine on MacOS. Experienced this bug after upgrading to the latest version.

Had contacted customer service via chat before but your agent just told me something about that a bugfix for iOS is ready for release. Agent didn't know there is a difference between iOS and MacOS. Smiley Surprised


Hopefully forum staff can figure out if Freedome-Team is aware of this problem.






  • JMark
    JMark Posts: 1 Observer

    I'm seeing the same thing on MacOS 10.12.4.


    The connection is continuously "connecting" after my laptop wakes up.


    If I switch to a different location, the connection to that new location completes as expected. I can then return to the original location and that connection then completes as expected.


  • nichts
    nichts Posts: 2 New Member

    Security software which doesnt work! xD


    Doesnt work with my mac either. Same problem, Freedome does not connect. 

  • Vetraci
    Vetraci Posts: 156 Adventurer

    Just updated to version 2.12.5051.0.


    Bug not fixed yet.



  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    Hello Everyone,

    I have forwarded your posts to our team.

    Freedome team is aware of the reconnection issue and the bug has been found. The fix is in progress.

  • Vetraci
    Vetraci Posts: 156 Adventurer

    Good to hear. Thank you.

This discussion has been closed.
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