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VPN got very slow lately
Afte many years good working lately VPN got from slow/unreliable to dead slow/useless. I have tried some trcks like changing protocol and flushing dns cashe. Noting works. What to do?????
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Unable to Activate Safari Browser Extension on iOS 17.4.1
Hello F-Secure Community, We've recently received a report regarding an issue with activating the Safari Browser extension on iOS 17.4.1. A customer has reported that after clicking on "set up" in the F-Secure app and following the on-screen instructions, they are unable to proceed past the point where they need to "Tap…
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Authorization on Edge
I keep getting the message "invalid code" when I try to authorize on Edge. I've updated Edge, removed and re-installed the password vault extension and uninstalled and re-installed F-secure.
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Synkroniseringskode
Jeg kan ikke finde frem til at få en synkroniseringskode. Er der nogen som kan hjælpe mig?
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F-Secure on MacOSX Ventura not working
Hi I am trying to install F-Secure Total om my Imac. I had earlier F-Secure Safe but after upgrading to version Ventura it stopped working. If I download unistallation tool to remove Safe that installation hangs for hours without any progress. In my Apps folder there is a catalogue with F-Secure icons but nothing happens…
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win 11 Total vpn,no login to https://you.com/
With win11 Total(19.3) latest Chrome:Unable to login https://you.com/(login hangs,no reason given wsoe) vpn protocol Ikev2.After disconnecting vpn, login ok and reconnecting vpn ,traffic ok.Cannot use any other vpn protocol,does not work with surfshark installed even shutdown (protocol wireguard).Just noticed today..Maybe…
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new F-secure Total install stopping access to internet at a holiday
I have a client who had FS Total installed on his Win 11 laptop this week, and it all is working, but he has gone on a working holiday abroad and can't get the internet to work in the resort . He says the VPN is switched off. HELP would be appreciated
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Re-enable You are protected panel
Hello, When I ticked the two arrows to the right to minimize the top panel of the UI (nice feature) I can't get it to re-open to the original panel (2nd image/link). If I tick the arrows, it just seems to advance, refresh back to itself. The only way to get those arrows to be active again, is to close out of the app and…
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Browser Extension not working. How do I solve this?
Hello my browser plugin is not working on Edge and Firefox. I get the info when I click on the browser extention. Operating system is Windows 11. My F-Secure application is running. It says: Security application not found
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F-Secure asks the browser extension to be reinstalled all the time
I have the Chrome browser extension installed on all Chrome profiles and on Safari also. Still F-Secure pops up and asks me to set it up. If I click setup, it takes me to the webstore where obviously the extension shows as installed with only "remove" as an option. Removing and reinstalling does not change anything, next…
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Why can’t I renew with my code?
Hi, I have been using F-secure products for quite a long time. I have always been renewing my subscription with code in advance. But when I tried it today, I can’t insert the code and it tells that it will be available from 7/10/2025. Have the conditions been changed or is the mistake somewhere at my end?? Thanks in…
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F-secure Total VPN "Loading" without end
Hi everybody. I Just noticed an intermittent but very dangerous bug of the MacOs F-Secure Total 19.4 concerning its VPN. After my Mac gets awaken the VPN gets stuck on loading and killswitch is not working. I can access the internet without problem even though VPN is activated on startup and killswitch is on!!! The same…
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Analysis stopped .... Impossible to achieve analysis... Reboot and try again
Hi all, My system is Window 11, and I can't achieve the full analysis : after a while, I get the error message in post title. I can't attach the error screen in my post... Reboots don't solve the issue. I uninstall and install F-Secure again : same behaviour as mentioned in the title, but no specific error code is…
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Mac App not working properly
Hey, I have a few issues with the F-Secure total installation on my M1 Pro and Windows. Only on Mac: When trying to initialize the password manager, it asks me to create a master password, but it won't accept any password. It will literally say "This password is too easy to guess…", no matter what I type in. On Windows…
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Virus
Hej! f-secure har hittat ett virus som ej programmet kan ta bort. Viruset heter Android/AVE.Evo.cldbt. F-secure kan ej ta bort detta hur skall jag göra? Mvh Peter Söderman
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Passkey
Hello, Are F-Secure developers planning to introduce passkeys into the password manager?
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Need Advice on F-Secure total security
Hello, I'm considering upgrading to F-Secure total security, but I have a few questions before making the decision. Can anyone who's dgcustomerfirst already using Total Security share their experiences with the product? I'm particularly interested in hearing about its performance in terms of malware detection, system…
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https://www.paypal.com/
Is the url in the title categorized as bank or not(wakes up banking protection).Url Samples sent to lab many times no answer given..Maybe community moderators are luckier than customers in queries ??
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Paypal.com not recognized by F-Secure Banking Protection
Title already tells it. I also attached a picture of my online banking page, for which the Banking Protection is working fine (same browser, same session, i did not even enter credentials. It's kinda worrying that a local bank has protection, but widespread PayPal doesn't. Please fix urgently!!!
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Freedom and ID protction
Do I have to have Freedo and ID protection if I have Fsecure Total? Do I pay for these to applicaitons? Should I uninstall these applicaitons? Do they disturb the interaction with Fsecure Total?
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Why are general bank pages blocked?
When I call up my bank page, the banking protection switches on so that I cannot call up any general information page of the bank such as interest rates, offers or the customer magazine. The problem only exists with the Firefox browser, it works with the Edge browser, both under WIN10. All programs are up to date.
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Why did an update come suddently?
I completely freaked out when I did a virus scan of the whole computer and it kept throwing me out of f-secure, why hadn't there been a notification to update first?
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Upgrade von Internet Security zu Total nicht möglich
Ich habe einen Aktivierungscode zu Total gekauft. Hinzufügen zum Internet Security Konto ging nicht. Ich habe ein neues Konto erstellt, Total heruntergeladen, aber bei dem Hinzufügen des PC kam der 0000-cdb9677b36393e0d. Was muss ich nun tun?
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Vault password working on phone but not in PC
So, I had ID-Protection which was upgared F-Secure Total. Now my vault password not working in PC. I keep saying it´s wrong password. When I try to recover password via QR-code which I made with phone, it says QR-Code not recognized.
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Namnbyte
Hur ändrar firma namn och mailadress på F-secure
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Here, we go again...
No Capricorn-updates. Why don't you simply remove that Capricorn, if it isn't necessarry? Can an admin chang this t a question, please? I can't, and I can't even delete it, and start over...
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Nice color scheme
Hello :) Just a little feedback regarding Total. I just wanted to mention that in dark mode on my 2 notebooks, the colors are very nice and pleasant to look at. The blacks, charcoal greys, the blues, the green checkmarks, and the white text are nice clean looking and are easy to read. On my desktop with a poorer resolution…
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F-Secure Total & Huawei Mate 9 do not match
Hello, Google Play told me that F-Secure total is not working with a Huawei Mate 9. So it can't be downloaded and installed. In the description of the Software (Licence for 10 devices) i don't read about it befor i bought the licence. Is this a known problem, can i solve it? Greetings
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F-Secure - Version 19.3
Hello, F-Secure Total new version 19.3 , I see : "You can switch off Ad blocker for a specific website. To switch off Ad blocker, select the Browsing Protection by F-Secure icon in the browser toolbar and then select Ad blocker is on." I don't see where and how I can do this.
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protection out of date with a valid license
I received messages F-Secure reports that Spyware and unwanted software protection and Virus protection are out of date. But I cannot Update them although I have a paid license until February 2025.
