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new device
Dear helper, I bought a new laptop and an IT person switched the F-Secure Total subscription from the old to the new one. Every time I log in to F-Secure I receive the message below in my mailbox. It must be Windows 11, which I am struggling with since two days, but apparently I cannot adjust it anywhere myself. I can't…
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Why isn't the UK an option , I'm trying to watch UK TV from Portugal.
Why can't I select UK as a vpn source.
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No discount for old subscribers
I was about to renew for my subscription. The sum was way more than what is in f-secure page and other discount pages. Really? Why you ask more money for old subscribers? That's why I didn't continue my subscription but chose free virus protection instead.
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F-Secure Fails to Retrieve Latest Updates via "Get Updates" Button
Hello, Is anyone else experiencing this issue? When I try to manually update, it says everything is up to date, but according to the F-Secure database, my version is not the latest. This problem started after I installed the latest patches on my Windows device.
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Uninstalling F-secure require restart ?
Does the installation and uninstallation of F-secure require a system restart? If a restart is not r
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Can F-secure Total find and remove pegasus
Can F-secure Total find and remove pegasus if it was already on when installing F-secure Total?
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Hello. goofgle Crhome problems.
Hello. Why closes F Secure comes from Google Crhome pages, then bank protection comes into the picture? Completely unstable mode, don't like it at all. Then the computer becomes slow.
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The update button doesn't work
I have the F-Secure version 19-7 (62280), running on macOS Sonoma 14.2. Now F-Secure tells me that my databases are too old, so of course I try to update them. However, when I choose Look for updates, nothing happens. And when I choose Open F-Secure, I get a critical warning that my database is too old, but once again:…
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Logging on to my bank/RESOLVED
Window 11 /MS Edge FS is blocking access to my bank. I am certain all my details are correct and on the odd occasion it has happened in the past I have simply switched off FSecure for that one transaction. How do I disable Fsecure for that action? Please. PS….. Do I turn off 'Deepguard' temporarily…………RESOLVED.
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howto change user name
when I created my ID, pw, name I made a typo on my user name the 6 last letters are missing in my my name {surname ok]. The question is how I can correct it ? all other credentials are ok in order, invoice etc. thank you
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Please bring back the dog and the white man for the main screen
Hi, after updating 19.5 the main screen of f-secure is a black man drinking coffee. Before that there was a dog with a white man, now they are at "device protection". Please don't change this. F-Secure is a Finnish company, not an American one, so we don't need here the "black lives matter" ideology. It is a security…
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List of network when trying to add trusted one is not presented correctly
List of network when trying to add trusted one is not presented correctly. I can only see "Wi-Fi" instead of connected Wi-Fi network. If I add this one to trusted and connect with another one, I cannot add the second one. It seems to be Wi-Fi interface instead of specific Wi-Fi network. F-Secure TOTAL for Mac (current…
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Browser extension leaks memory
Hello, F-secure browser extensions cause memory leak. I had over +1.1 pids and most of them were fs_key_NativeM. PC uptime was 1 day. I shutdown all the programs and the OS wasn't freeing any memory. I had nothing extra running at the time of screenshot. Now that I disabled the extensions from all browsers my PC runs fine…
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F secure does not work in firefox
Hello, it asked me to install the firefox add-on F secure, but even though I installed it, the add-on did not work and even seems to be broken. By the way, I did not have any problems with Microsoft Edge, how can I fix this?
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I've uninstalled F-secure. I purchased it 1 week ago.It has never woked. No one replied to posts
What a crap company! I used them whilst living in Finland and now that I am back in the Uk I thought that I would continue with them as I received excellent service. Bad move and a waste of money! I've been using f-secure for less than a week. it has never worked! My notepad works much better with F-secure switched off.…
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support arm processors for windows 11 Microsoft Surface Pro 11
Hi, It seems you aren't still supporting ARM processors under Windows 11. We are in 2024 and many people already asked for this when Surface Pro 9 was commercialized. I have now a Microsoft Surface Pro 11 and was surprised nothing has changed. Are you planning to support ARM processors in the near future ? You support them…
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F-Secure will not completely download on my PC. will not open when you click on program
When I started downloading F-Secure Total on my PC everything seemed to be downloading just fine untill the end of the download when I received a message which said……..Must install .Net Desktop Runtime version 6.0.28. I gave me a small area in which it appeared it was offering me a download for this program. When I hit…
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Why F-secure App doesn't start under Android 11-Samsung A52S
I want F-secure to scan my smartphone but never get the app running. It stops then showing: Willkommen - Wir rufen Anleitungen ab, um Ihnen den Einstieg zu erleichtern" Any helping recommendation?
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Security Cloud Core?
Was added today the 19th of June. Can some of you employed or developer please help and explain.
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Fsecure ne s'ouvre pas
Fsecure ne s'ouvre pas
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Sometimes F-Secure Total behaves like a new install needing me to login to F-Secure & assign licence
Sometimes when I launch F-Secure Total, it behaves like a new installation and it requires me to login to F-Secure and assign a licence before I can use it. This is very frustrating as I have a complicated password for accessing the F-Secure website and I need F-Secure Total to tell me what my password is! This means I…
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Repeated requests to add sites
I typically have multiple sites open when I do my finances(bank, brokerage, HSA VENDOR, yahoo finance, etc). I get the banking open message continually. I add sites when requested but the warnings don’t stop Why?
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Changing my order
Hi! How can I renew my TOTAL order but change the amount of divaces 5 to 1?
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LSA protection throws an error (LSASS.exe?)
Log Name: Microsoft-Windows-CodeIntegrity/Operational Source: Microsoft-Windows-CodeIntegrity Date: 22.5.2024 19.47.20 Event ID: 3004 Task Category: (1) Level: Error Keywords:User: Local service Computer: VIDO-XXXXXXXX Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program…
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100% drive use after update 11 June , 2024
Yesterday there were no problem but when starting my computer today then there were like an attack on my game drive with 100% CPU use. I am rather sure that it was the F-Secure Total that after the Capricom & Hydra engine update suddenly decided to attack the game drive (mechanical drive with 5-6 TB of games). No matter…
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kod f-secure total
I have received a code for 5 units from pc for all but I can't insert it How do I i have one for 3 units now
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F-Secure 19.7 (build 62236) critical problem
Hi, F-Secure OSX update 19.7 causes problem with password generator. It's impossible to open password tool (password not recognize) and we can't force to import QRCode (option not found in this release). This problem est the same on 2 MacBoook 2023 and 1 Mac-Mini 2024. When coud you to fix this critical bug? Thanks for…
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Password vault missing from Android F-secure Total app
My kids phone still had the old id protection installed along with the new F-secure Total Security. Today I finally had the time to help her to switch away from the id protection to use the password vault in the F-secure Total app. The problem is that no matter what I do, the password vault is not visible in Total. It is…
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code box
I use this code box for new safe codes generatet from f-secure, bu tmy pc uses still the old codes for web adress. Whar do I wrong?
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Description: PLEASE HOW DO I INSTALL THE APPLICATION AND REINSTALL IT AND IT TAKES ONLY 30 DAYS...??
Description: PLEASE HOW DO I INSTALL THE APPLICATION AND REINSTALL IT AND IT TAKES ONLY 30 DAYS...???
