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F-Secure Email Change
Hello Springbok here I have a question. At present I am running TalkTalk On Line Defend (F-Secure SAFE) I need to change my email address. After I have logged in and tried to go to account settings it just comes up with my name, with the only option to change my password, and that is all... I don't know how to change my…
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Why my system app is gone?
Hi, When I go to the Apps & notifications settings to see all the apps in my phone, I discovered that one of my system apps (Files) is not there. Does anyone know what could have caused this? I have used my F-Secure SAFE to scan my phone and there's no detection of a problem. I have attached a screenshot that shows the…
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F-Secure block the Steam app (both apps are fully updated)
Hi F-secure experts I'm currently having issues with running the Steam app and F-secure at the same time. When F-secure is active the Steam app cannot connect to the server and only offline mode is available. If I shut down F-secure or chose [Disable all protection] in the [Settings] under [ Virus and threats] Steam works…
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F-Secure plugin hosting service using mass amounts of CPU when I use Microsoft Edge
When I open some sites e.g. androidauthority.com, "F-Secure plugin hosting service" kicks in and runs my CPU usage up near 100%. Task Manager showed it using over 80% alone. It does not go down unless I closes Edge. "Browsing Protection by F-Secure" extension is installed in Edge.
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Why the preview of my screenshot is not showing correctly?
Hi, The preview of my screenshot has an issue when I try to attach it in Gmail (or other apps) as shown in the attachment below. The name of the screenshot is Screenshot_20221111-181122.png. The correct preview of the screenshot is shown in the attachment below. Only Files by Google app is able to show the correct preview.…
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AO3 en Blitzkrieg 3 werken niet meer
Bij het uitschakelen van F secure werken AO3 en Blitzkrieg 3 werken deze wel. Volgende melding: een ander programma knoeit met bovenstaande programma's.
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Does F-Secure SAFE run under Parallels Desktop on an M1 Mac?
I cannot install F-Secure SAFE on a Windows11 System running under Parallels Desktop on an M1 Mac. What's the problem? The error message tells me that the Processor ist not supported. But on that W11 System even age old Windows98 programs with deep hardware access are running. Why not f-Secure Safe? I think that’s not a…
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register SAFE or Anti-Virus on OFFLINE gaming PC?
is it possible to install and use SAFE or Anti-Virus on the children's OFFLINE gaming PC? i tried but found no possibility
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F-Secure Safe And ⦤ The YubiKey ⦥ Not Working Together
Support ... I have been using a YubiKey for a while now ... It is a great way to secure my laptop and my online accounts ... However, while my YubiKey "works for everything I do" with my laptop and my online accounts, F-Secure SAFE is not working with my YubiKey ... I have ignored this problem, as long as I can ... So,…
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icloud synchronisation does not work
icloud synchronisation does not work
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Refund
Dear Support, i wnat refund on my xxxxxxxxx order. EDIT: PII Remove
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Beställningsbekräftelse med prenumerationsnyckel
11 okt 2022 köpte jag ett nytt abonnemang ref. nr XXXXXXXXX, faktura nr AKD-7XXXXXXXXXX, Jag har inte fätt någon bekräftelse och kan därför inte ladda ner förnyelsen. Min tidigare e-postadress var cXXXXXXXXXXXX@XXXXXXX.fr Edit: PII removed
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Rookie error
On my Secure Browsing and Banking page it says "This feature automatically blocks websites that may try steal personal information ...". This is incorrect English and should read "This feature automatically blocks websites that may try TO steal information ...". This is the kind of mistake that normally alerts me to scam…
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tough "feature" still remains
active iphone6(latest iOS) and iphone8(latest iOS) stop "calling home" without manually refreshing the app from device Implement "modern" portal for managing and licening of consumer customer devices Any news of these?
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Capricorn-updates ONLY HALF THE WEEK - still the same - SEEMS to be solved, for now
What's happening - or, rather... What's NOT happening??? The version-number for F-Secure, is 18.5 - and the program is valid until 21/9 2023 - and the FSAUA reset-tool has been tried to no avail. I'm having Windows 10, the latest version Should I uninstall it, and go here instead??…
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Subscription upgrade/renewal
Hello! i just renewed and upgraded my subscription from safe to total but my f-secure doesn't seem to recognize it. What can I do?
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Scan Button in Context Menu after upgrade to W10 missing
Upgrade from Windows 8.1 to Windows 19 f-secure safe Windows 8.1 was supporting Virus scan on a File from the context Menu. After upgrading in place to windows 10 in the context menu the f-secure scan button is not available. What was happened? Thanks
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Request a refund
This discussion was created from comments split from: Request for Refund.
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I think I'm hacking !
Hello, I have got a pay version about Fsecure, because, I buyed a computer into FNAC BREST ESPACE JEAN JAURES 1 month ago from now and they installed me ; FNAC PACK SECURITY. Fnac pack security on my pc, latop, is F secure in reality. Actually when I connected on my bank a green frame appears ; Saturday o1/10/2022 I went…
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Add a new apparel and add a new licence
Hello, I've an F-secure Safe subscription for 3 apparels and I want to add a new one with a 4th licence. How I need to proceed for this ??? Thanks
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F-Secure Sense(windows) 18.4 / Banking protection / Teamviewer.exe(service)
Is there a way to exlude this from occuring during Banking sessions(nordea.fi) ?
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Mac shows 50% power consumption of the Safari addon
Hello I noticed a power consumption of 50% on the "12 hour charge", but I have never seen a realtime consumption over 2-5%. Otherwise the German spelling bug while scanning is still not solved since the version 18.0: https://community.f-secure.com/en/discussion/124585/minor-bug-in-german-spelling#latest If necessary I can…
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Unfriendly to novices
Uch as operational aspects or registration
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Subscription code
Hi , I have subscription code , how can I use it ?
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May I speak to a agent
Agent chat
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Cancel Subscription
Hello I would like to cancel my subscription. Regards
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Compatibility problem with Storage Spaces / ReFS
Hi all, I am using F-Secure Internet Security 18.4 on a Widnows 11 Pro for Workstations system. Since updating Windows with the 22H2 update, I have got a problem with the real-time virus scanner. When the real-time scanner is on and I try to copy files from an NTFS drive to a ReFS drive backed by storage spaces, the copy…
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Weird behavior
Hi community, I face a strange behavior of my PC, wondering if F-Secure SAFE might be the cause. Because of certain issues, I decided yesterday evening to re-install my current windows 11 installation, keeping only my personal data. Said and done, the procedure might have taken an hour, but before going to sleep, I wanted…
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Chat Support
Hallo Warum ist der Chat-Server nicht mehr verfügbar ? Danke Ludwig Hennevogl
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To F-Secure SAFE
Hi, Is it possible to install this antivirus on a server with a fictitious name and a fictitious IP, at first, then in a 2nd time, to rename this server with its definitive name and to give it its definitive IP, or is it that the license will be linked to the first name given and it will take a 2nd license to switch to its…
