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Internet Security finds a trojan but will not clean it
Every time Internet Security finds a virus, it skips doing anything about it, that is it does not delete it nor does it quarantine it. I must use Malwarebytes to quarantine the virus. Just thought I would report this and hope something can be done. I have a picture of the scanning report attached, hope this can be fixed,…
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F Secure Icon no longer appears on Laptop screen
My sub is valid but licon doesnt appear -hoew to retrieve? Am I covered .This is first time its happened in 10 years!
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How Login to other device
I want to log in in another device how can I do it please help whenever I am entering the email if and password after that it's saying (you don't have any subscription with f secure) please help
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How To Add A Website As A Trusted Site
Hi, I was wondering why some sites require you to add them to the trusted sites section. My site requires you to add them to the trusted sites section not just for https but non-SSL URL as well. How can I have it to appear as safe in browsers? Is it possible to programmatically add the site to Trusted Sites list using any…
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F-Secure SAFE (Windows 10) problem with Git for Windows
I started having a problem today with Git for Windows, everytime git was invoked it would hang for about 2 seconds, quite problematic when also using git bash as the prompt generation runs a git command causing it to take 2 seconds to return the prompt after every interaction with the shell. There were some F-Secure…
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Roblox stops working since a few days
Hello, Since a few days our daugther cannot play Roblox Windows APP anymore. It stops after starting up. When I disable all in F-Secure Roblox is running fine. I've got a Windows 10 machine and F-Secure Version 17.7 I've added the Roblox folder to the exclutions but no luck. Any thoughts? Best Regards, Sander
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Renewal of subscription
I purchased F secure last year and is up for renewal. As a Virgin Media customer I should be offered a discount but the renewal doesn't allow selection of the Virgin Media option button.
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Re: Cannot enable Family Rules on all accounts
After every hour computer ask for extension in time. Otherwise computer goes off.How shall I increase to unlimited time. Previous week I managed to increase the time limit but now i am unable to increase it unlimited
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My child can ignore Family Rules
I have Family Rules setup for one of my children. When his time runs out there is a popup message (I havent seen the exact content of the message). He just clicks on a button (something like 'another 5 mins') and keeps using his laptop. I think he keeps doing this every time the box appears. What is the point of a time…
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There's a problem with real time scanning, macOS Catalina 10.15
F-secure says "Your computer is not protected, there is a problem with real time scanning, browsing protection is active". My subscription is valid. F-secure has full disk access. In the F-secure preferences pane there is a check box to allow real time scanning to move threats to trash. This is not checked. When the…
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F secure is offered free by spectrum ISP service.
I found out yesterday that f secure is offered by spectrum WiFi service free of charge. My only concern is do they keep the product up to date with F secures product versions? Do we get the same updates and product upgrades as if I purchased the software directly from F secure. The only reason why I ask this is becaouse…
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DeppGaurd weakness!!
Hi i agree that DeepGaurd is one of the best Behavior Blocker out there but, it is so weak against scripts whose payloads are not a PE/exe file, in this cases DeepGuard can't stop the script Specially against powershell, .vbs, Javascripts and etc (it fails against some .exe too) If you don't plan to make it stronger, it…
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Cost
So what is the justification for £59.99 for three device renewal when other computer protection are offering protection for three devices for less than £20.00 and some offering upto 15 devicse for what F secure want. F
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Why does f secure detect files that it cannot delete?
In my opinion this is really **bleep**ty..... I tested a few EICAR test files and now they are showing up each and every scan and F secure can’t even remove them???? Are you freaking kidding me???? If you are detecting files in you’re databases you should be able to remove them..... this is utter bull crap. I shouldn’t hbe…
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Cannot install F-Secure Internet Security, please help?
Hi, I just upgraded my computer and made a fresh install of windows. I'm trying to install Internet Security, but the Network Installer keeps giving me an error stating: "Check Windows Updates. Server certificate confirmation unsuccesful. Your Windows-vesion might be outdated. Please update Windows and try again." (This is…
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Microsoft Edge Extension didn't get installed!
Hi I installed F-secure internet security yesterday and as you said in the topic below, the New microsoft Edge extention should be installed auto, but it didn't! and i had to install it from chrome store on Microsoft Edge after enabling ''Allow extensions from other stores''…
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F Security Mobil Security
It is Google translate. I bought a subscription to F Security Mobil that date 30.12.2019 on google play. I pay DKK 115.00. The sequels let me know that the subscription expires on 01.03.2020 which I find strange. I bought for 12 months With best regards Peter Olsen Denmark 05.02.2020 Problem solved
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Cannot enable Family Rules on all accounts
I have F-Safe installed on 4 PC's The Family Rules option is only available on my account - it is missing on the other 3. I have found instructions https://community.f-secure.com/t5/F-Secure-SAFE/How-do-I-turn-on-Parental/ta-p/78722 but I fail at step 2 - open "Internet Security". I opened F-Secure but I still dont see…
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VPN Can't Connect
My work vpn can not connect, it keep telling me fail to create secure ssl connection.
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F-Secure IS high RAM usage
Hello. My F-Secure IS program use ~ 200MB my RAM. Is it normal memory consumption?
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Phishing Threat
Hi, I recently received an threatening email with a pdf attached. The email had valid, but old, banking information and my address and telephone number. The phisher claimed to have my browsing history and contacts. I have changed my email password and bank account, and am in the process of shutting down that email address.…
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large javascript EVAL code in php files = NOT DETECTED ?
Hi I put a copy of my infected wordpress blog on my local hard disk and make a right click to scan for viruses with my F-SAFE antivirus. It did NOT detect any of the javascript threads written in 11 php files or js files or hidden .files Is there a solution or a method against that ? Thanks to who helps and answers Best…
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deep guard
First of all I have to love how difficult it is to contact f-secure. Props for this, customers are something to milk money from, support is a premium extra if the product is a bit **bleep**ty. Anyhow the real issue was deep guard blocking my software from launching. Took me quite a while to figure out it is deep guard that…
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F-Secure Internet Security - where is the option to block application from Internet Access
I would like to ask for help with the F-Secure Internet Security. I use it for a long time, but currently I am unable to find the option which allows me to make a list or edit a list of applications which are allowed to use the Internet and which are not allowed to do so. Can anyone help me where this option is located in…
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How do I get rid of F-Secure?
Please don't respond if you don't know.
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How safe is SAFE on a window 7 PC post 14th January 2020 also will safe from CVE-2020-0601
Hi have a few friends that have Safe but not upgrade to 10 due to having legacy programs & equipment that won't work with Win10 has been tried should they using more than Safe on it own? Also with banking app cover the MS flaw that has aired its self today CVE-2020-0601 | Windows CryptoAPI Spoofing Vulnerability or is…
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Apps not appearing on Family rules
Some of the apps my child uses on his phone (Samsung A50) are not appearing on the list of current Apps in App control. We've tried uninstalling/reinstalling the app. Is there any other way of getting the app to appear.
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Can't renew my subsription
I'm a student and I'm trying to renew my F-Secure Safe subscription for 1 year, on 3 devices. I have encountered two roadblocks I have been sent an email with the coupon code. I click the link and get taken to the store, the correct options are chosen for me. I type in the code, but the code does not work for this option.…
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READ FIRST: Common solutions (Installation, Infections, etc. )
Installation, Uninstallation, malfunction * Download installers - retail versions (not for F-Secure SAFE or ISP versions) * Removing other Antivirus programs before installing F-Secure * F-Secure Uninstallation Tool for Windows and Mac * How to install F-Secure SAFE on your PC Infections (virus, trojan, pop-ups, browser…
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Change number of licences on renewal
Hi, i bought 2 years ago a three device licence for F-Secure SAFE. Since then two of those devices got obsolete, so i just need a licence for one device. I can't find an option in the F-Secure portal and renewal let me just choose the same option i had till now. Buying a new licence, i got the message, that there is an…
