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VPN Can't Connect
My work vpn can not connect, it keep telling me fail to create secure ssl connection.
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F-Secure IS high RAM usage
Hello. My F-Secure IS program use ~ 200MB my RAM. Is it normal memory consumption?
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Phishing Threat
Hi, I recently received an threatening email with a pdf attached. The email had valid, but old, banking information and my address and telephone number. The phisher claimed to have my browsing history and contacts. I have changed my email password and bank account, and am in the process of shutting down that email address.…
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large javascript EVAL code in php files = NOT DETECTED ?
Hi I put a copy of my infected wordpress blog on my local hard disk and make a right click to scan for viruses with my F-SAFE antivirus. It did NOT detect any of the javascript threads written in 11 php files or js files or hidden .files Is there a solution or a method against that ? Thanks to who helps and answers Best…
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deep guard
First of all I have to love how difficult it is to contact f-secure. Props for this, customers are something to milk money from, support is a premium extra if the product is a bit **bleep**ty. Anyhow the real issue was deep guard blocking my software from launching. Took me quite a while to figure out it is deep guard that…
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F-Secure Internet Security - where is the option to block application from Internet Access
I would like to ask for help with the F-Secure Internet Security. I use it for a long time, but currently I am unable to find the option which allows me to make a list or edit a list of applications which are allowed to use the Internet and which are not allowed to do so. Can anyone help me where this option is located in…
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How do I get rid of F-Secure?
Please don't respond if you don't know.
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How safe is SAFE on a window 7 PC post 14th January 2020 also will safe from CVE-2020-0601
Hi have a few friends that have Safe but not upgrade to 10 due to having legacy programs & equipment that won't work with Win10 has been tried should they using more than Safe on it own? Also with banking app cover the MS flaw that has aired its self today CVE-2020-0601 | Windows CryptoAPI Spoofing Vulnerability or is…
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Apps not appearing on Family rules
Some of the apps my child uses on his phone (Samsung A50) are not appearing on the list of current Apps in App control. We've tried uninstalling/reinstalling the app. Is there any other way of getting the app to appear.
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Can't renew my subsription
I'm a student and I'm trying to renew my F-Secure Safe subscription for 1 year, on 3 devices. I have encountered two roadblocks I have been sent an email with the coupon code. I click the link and get taken to the store, the correct options are chosen for me. I type in the code, but the code does not work for this option.…
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READ FIRST: Common solutions (Installation, Infections, etc. )
Installation, Uninstallation, malfunction * Download installers - retail versions (not for F-Secure SAFE or ISP versions) * Removing other Antivirus programs before installing F-Secure * F-Secure Uninstallation Tool for Windows and Mac * How to install F-Secure SAFE on your PC Infections (virus, trojan, pop-ups, browser…
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Change number of licences on renewal
Hi, i bought 2 years ago a three device licence for F-Secure SAFE. Since then two of those devices got obsolete, so i just need a licence for one device. I can't find an option in the F-Secure portal and renewal let me just choose the same option i had till now. Buying a new licence, i got the message, that there is an…
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Virgin Media Offer
Last year I renewed my subscription using the Virgin Media offer of £44 for a two year subscription. I now have one year remaining. This subscription covers up to 5 devices but I now have 6 or 7 devices that I want to cover. However, when I look to upgrade to 7 devices the price offer is over £65 to add two more devices…
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Protection
Does f secure continue to protect my device if I log out or do I need to remain logged in all the time?
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How does F-Secure Safe license period work?
Hello there! I want bo buy 1 year F-Secure Safe license but don't know: When do F-Secure Safe license period start? When i bought it or when i actived it on devices?
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F-Secure Ultralight Hoster ?
What does this process (under F-Secure Host Process) do? I noticied today that my PC was running hot and found that the Ultralight (not so light) Hoster is running at 16-30% CPU all the time. Never noticed it prior to today. I stopped the process from task manager and issue went away. Running Windows 10, 1909 build with…
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To many licenses in the same computer
I have used your instructions to uninstall and download F-secuer Internet Security. In order to reistall the correct, ongoing license in a second computer. But – one problem remains: I have two computers. They are syncronised with eachother. When I install F-secure Internet Security on one, the other computer is not…
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How to set password to internet security?
Hi everybody! I would like to ask for some help about internet security. How can I set a master password for the internet security itself. So I mean the function of this password would be that if I want to change any setting I have to give this password. Also, with this password the application itself cannot be turned off.…
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F-Secure Internet Security slows down communication between Office 365 Outlook and OneNote 2016
From Office 365 Outlook you can send elements such as calendar entries, e-mails etc. to OneNote for filing. By installing F-Secure Internet Security, the transfer of items takes up to one minute. Without F-Secure it takes a split second. Where can I adjust the settings so that F-Secure is not a barrier?
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Symbian device support
hello. do you support symbian devices?
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False Positive For iSkysoft Video Converter Ultimate
Just to advise the community and ask a question. I recently upgraded to the newest version when prompted for this software but F Secure flagged it as a suspect trojan. This included the same dll in an old directory of the same product so I knew this is false. I tried to submit a sample but that part of the F Secure site is…
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How to show my website as safe to browse
Hi, I have a domain which doesn't contain any kind of malware and virus. How can we have the same to appear in safe to browse category ? Warm regards, Mandeep
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Renewal nag screen
Yes, another thread about this.. How do I go about turning off the renewal nag screen? I have F-secure SAFE with 7 licenses, 6 of which are in use, and I get to be the lucky one to explain what it means to family members of various technical ability every time it shows up - every day, on every licensed device, at least…
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Win7 Compatibility and Windows Firewall
Can anyone tell me the long-term policy of F-Secure in regard to those of us who want nothing to do with Windows 10 and intend continuing with Win 7 please. Also (I have just downloaded the Trial) I discovered F-Sec makes use of Windows Firewall and doesn't appear to have its own product --- Why is this and is it possible…
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Buy or renew F-Secure TOTAL page is down
For a couple of days now I'm not able to buy a F-Secure TOTAL description because the purchase page is down.
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Network drive shows not available after restart
hello, When I start my computer with windows 10, the network drives are not available in windows explorer. A red cross appears through the icon. when I click on it, they are immediately available again. This problem arose after the installation of f-secure SAFE. In msconfig, if I disable the "F-Secure Ultralight Network…
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scan stays at 0%
There is 2 PC: 1.) HP Pavilion dv6 (upper image) that is scanning and the %-meter is working 2.) HP ENVY 17 (lower image) that looks like scan stopped at 0%. It looks like in the 2nd case the scan is stopped at 0% and I don't know what is holding it. Initially this Envy came with McAfee that had no license (and as you can…
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Child Control off in Split Screen Android
Hello, my child has hacked the Child Control on his huawai in less than 1 minute. He opened youtube app and then the lock screen comes. Than he push clos and make a split screen and then youtube starts to work. How can i fix this?
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Something was found (system infectino), what to do?
It looks it found something infected. What should I do about this?
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Can't active my license on my account here.
Hey guys, I am trying to redeem a code but the system says "Could not find any coupon for code *********" I logged in with the email that i purchased the subsription. Please help. This is a Freedome subsription. sorry for posting in wrong section.
