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Closed network without internet connection
We built the network to connect serveral windows computer and want to install your antivirus program. I wanna to know could we install the program without internet connection, And if we want to get the latest virus definition file, could I get from you F-secure support directly because of the closed network cannot access…
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Scam messages on Telia's website
Why doesn't F-Secure SAFE stop scam messages coming to Telia's website? The messages seem less misleading to mislead a lot of Telia's pages. Of course, when you are more specific, you will see that the message does not come from Telia and it will often offer you your own IP address as a completely different one. I'm not…
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Catalina compatibility
In Console in Macos, I see: Cannot connect to kext with name: FSCNKE, retrying in 1 second(s) This goes on all day. I understand this FSCNKE is part of F-Secure.
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Is the current F-Secure Safe 17.7 compatible with the latest Windows 10 May 2020 update ?
Hi ! I have just made a clean install of the newly released Windows 10 May 2020 (also known as 2004) on my family's computers. Is the current F-Secure Safe 17.7 fully compatible with this latest version of Windows ? Or should i wait for the 17.8 release ? Thank you so much for your support and to the whole F-Secure team…
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Why F-Secure safe has blocked certain known/trusted applications? How can I fix this?
Hello, I've used this product for 2 years to be exact. I've come to these typical problems when I switch between my old pc or resetting my pc. Sometimes when I have to download drivers from certain applications such as from Nvidia Experience I usually run into a problem and it won't let me download drivers there, same with…
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Not supported in my lap
Window version is not supported for anti virus software what can I do
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How do I retrieve my subscription code
I had to reload Windows10 Now I am trying to re-download F-Secure Total and it requires a subscription code and con't seem to find it
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Is it safe to install Five M for GTA 5?
Hello, So ill keep it short. I am a gamer and I just got GTA 5 and I want to install Five M to play with mods. SAFE tells me if i want to download the installer ".exe" file it reccomends me to not visit the site. My question is. Is it safe to install-download and play it? Many Thanks Cameron
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Browser extension missing again in Safari
This problem seems to have resurfaced with the 17.7 update. Need to untick-tick every time again.
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F-secure total
They was promising me if I buy F-secure total I get some extra time when paying in advance that is not true was using freedom for some years but when i paid it was no extra at all
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How to add my website as a Trusted Site
I was wondering how to submit my website to be added as a trusted site, so that I can have a green check mark next to my site in searches, rather than a question mark. My site is https://shopjanesvillefirst.com/. Any help would be greatly appreciated. Thank you!
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my network is compromised
Hello, what does this mean? saw this message several times yesterday everything is fine today
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Current 2020 F-Secure products that can be updated offline.
I have five F-Secure safe licences. Have a PC that can be used to connect to the Internet for installing Windows 10 /updating/setting up. After that, it can only be connected to the internet, temporarily, once a month for Windows updates. Question is, would it be possible to use this PC, connected to the Internet, to…
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F-Secure
Sup, i downloaded f-secure safe. I scanned the laptop and there was 10 viruses. When i press the button treat all viruses, The laptop crashes. Anybody know any solutions how can i remove all the viruses?
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Acronis True Image 2020
Hello, I'm wondering if it is possible to run Acronis True Image 2020 alongside F-Secure SAFE without fear of any compatibility problem ?
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F - Secure Safe for Android
Hello, I have two questions for F-Secure Safe for Android. First question is: Android version has cloud database of signatures? And second is: Android version will be support "browsing protection" for Chrome, Edge, Firefox on Android? Thank you.
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Bugreport after switching ISPs that both provided SAFE, while FREEDOME installed
Our former ISP provided SAFE. We changed internet provider, and I had reconfigured all computers but one laptop to run SAFE from the new ISP. Then I got a notification the former SAFE subscription ended. That laptop runs Win10 update 1909, and has FREEDOME installed as well. Accepted that the install file uninstalled SAFE…
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How to install total safe
When I press install, nothing happens and it sends me to my users
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Why is Safe banking protection not working with the latest Firefox version?
My banking protection has gone AWOL in the last week. I've tried refershing the extension, switch all security off/on, also tried to reinstall the extesion, but only F-secure exention I can in the Firefox options in F-secure Key. What's going on? How can I get my banking protection back?
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How to Run our website as safe browse
Hi All, My domain https://giftzbag.com/, which is clean and doesn't contain any kind of virus/malware. How can we have the same to appear in safe to browse category? Looking forward for valuable guidance.
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F-Secure on an iPad
I have F-Secure for two devices, a desktop and a laptop PC both running Windows. Can I also add F-Secure to my iPad? If so how? Thanks.
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Upgraded my F-Secure Safe to Total after VPN expired Need Activation code
Upgraded my F-Secure Safe to Total after VPN expired Need Activation code Now see two billings todays listed as BKD-XXXXXXXXX and BKD-XXXXXXXXXX from 19 April 2020. Please refund one and send activation code to my email for this account. George
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How to get safe and secure site
Hi All, We have our domain https://thecakedelivery.com/, which is clean and doesn't contain any kind of virus/malware. How can we have the same to appear in safe to browse category? Looking forward for valuable guidance. Warm regards, Mukesh Kumar
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Valorant Riot Games
Dear Team, I am a closed beta tester of Riot Games' Valorant whose uses Vanguard anti-cheat. Unfortunately F-Secure Safe is treating Vanguard as a vulnerability. 1) During client updating Vanguard is blocked by F-Secure 2) Sometimes Vanguard process is blocked by F-Secure I was wondering if you could check it, thanks!
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Add device
Can I add my My Cloud back up drive to F-Secure total?
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Why is Barclays not loading on to my ipad through F Secure when others banks do?
I installed my f secure onto my ipad and Lloyds Bank and the Coop Bank work on it. But Barclays is saying I have to update my browser. I went to update the browser on their website and nada... Now I am stuck!
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renew
Thank you for your e-mail regarding issue confirming my subscription is valid, I spoke with one of your colleagues who confirmed I am secure but a pop up is still saying I need to renew, I believer I can just ignore this message has my computer is safe. Thank you
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I just bought f-secure antivirus and I can't enable browser extension and banking protection
Does F-secure antivirus exclude browser security and banking protection? Is it only included with f-secure safe?
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update notice
hi, F-secure Safe is a excellent product, please may i ask ? would it be possible to have some sort of notification please when the product has received updates, perhaps as a example by placing the mouse pointer on f-secure icon in system tray it says F-secure Safe plus time of last update !! or a popup which could also be…
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Submitting a sample does not work
Hello, I want to submit a sample but when I go in F-Secure Safe tools and try to click on "submit a sample", the page cannot be found 🤔 https://www.f-secure.com/en/web/labs_global/inform-us Is it an issue ?
