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F Secure Scan
When I try to do a full Computer scan, the scan runs for a limited period 5, 8, 10% and then the scan freezes Can yo advise?
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XFENCEDaemon on MacOS 10.15.7 stalls Clip Studio Paint
Hi, After changing from another Mac antivirus software to F-Secure SAFE, I have encountered an issue with Clip Sudio Paint -drawing software. Starting up the program, and opening a file, or creating a new takes significantly long time. From Activity Monitor I see that XFENCEDaemon takes very much CPU while this happens. As…
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F-Secure renewal not working
My F-Secure subscription expires today. For the last couple of weeks a reminder message has been popping up and three times now I have tried to renew it. In previous years there has been no problem. This year, I click on renew and it says on screen that I have successfully renewed but, in fact, the opposite is the case.…
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Instalation of new product
Hi, I had a licence for F-Secure Safe that has expired recently (a week ago). Now I´ve bought new licence for F-Secure Internet Security for other 2 years but I cannot install it. My account only asks me to renew my F-Secure Safe licence. What can I do? Thank you for any advice Aleš
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Tools / App and file control <-- Can't access to this function. What do I need to do?
I can't access to Tool / App and File Control function. I would like to make my on settings / configurations to files and folders, but when I click App and File Control I get a popup window which asks me do I want to allow F-Secure to make to make changes to this computer? There I answer YES and the popup window dissapears…
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How change from automatic renewal to manual
Hi. I accidentally didn't untick the box "Automatic renewal" when I renewed my subscription, and I want to change that to manual renewal. How do I do that?
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I just purchased the F-Secure Total package, but there is no installation code.
Hello, I purchased 12 hours ago, and have not received the email with the code in it. I need help, because I do not know how to install the programs.
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New customer
I'm a new customer and it says I've 12 months free, so after I logged in, why is it saying I've 30 days protection?? I can't even protect my phone and laptop, please help!!
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F-Secure Internet seucurity Verison 17.9
Hi Community, today i find out, that Version 17.9 is released for F-Secure Internet Security. https://community.f-secure.com/safe-en/kb/articles/5266-whats-new-in-f-secure-safe-for-pc-internet-security But when i look in my "Information" information", my Version ist 17.8 I deinstalled my Version and takte the Online…
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Reminder
Im so pissed off. I have 1 month left on my subscription and now it reminds me about that every time i start my computer, WHY???? I KNOW IT ALLREADY!!! If that doesnt stop I will stop buying F-secure. This software acts just like any stupid popup add that everybody hates, why you do it why???
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How to recover lost subscription key
Hi, I've used SAFE since 2016 and next expiration date is in 2022 but for some reason the program on my laptop is suddenly claiming that I'm not protected and is asking for the subscription key. My F-secure portal displays correctly that the subscription is valid. In another thread it was said that the subscription key…
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bank protection
why isn´t the bank protection showing when I open my bankaccounts? Regards Gunilla Wistedt
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Ramsonware protection
Good morning. Ransomware protection allows you to select protected folders. My important files are on D: hard drive. Is it possible, instead of adding folders (directories) to add the drive "D:"? Thank you
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Scan Engine from F-Secure = Bitdefender?
Hello, sorry, dear forum, I still just another question too. Which scan engine does F-Secure use? Is it Bitdefender + 's own or did F-Secure develop its own scan engine? I ask out of interest. Thank you very much for your effort. Greetings David
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Online Banking with F-Secure Safe
Still finding my way around the trial copy. So far not too impressed by the dashboard after being with KIS for long time and finding things I miss for example cannot find any way of bookmarking my several banking sites. Unless there is any other way I find myself having to find the bank on the browser and wait for the…
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F-Secure Safe Trial
Just today downloaded trial. Looking at settings I see that my Wifi connection is fixed on Public and not Private which I want. I have tried to change the setting but not seem able to. Please anyone can tell me how to make this change , thanks.
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I lost my money!
I ordered F-secure total, my credit card was charged 119€ but I did not get any mail and license code??? What what what?
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Wholesale blocking of browsing by F-Secure on Mac OS?
For the second time in a week after installing F-Secure SAFE, all browsing on my Mac was blocked. Chrome and Safari just get stuck early on in the load sequence, with no content coming in, Firefox freezes since I rarely use it and it apparently gets stuck on an update attempt immediately after starting. Restarting the apps…
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A long range of F-Secure\NS\default\ nested directories
F-Secure by XS4all version 17.8 on Windows 10 Pro 19041.508 On October 13, I became aware of a whole range of nested folders which all seem to contain the same items. C:\Users\All…
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F-Secure Safe blocks a program from opening
I just installed F-secure safe on my windows 10 . Im trying to get a program that was put in quarantine to get opened,But F-secure wont let me open the App& file kontroller . I run the computer as Admin as i am the only user on this desktop. It wont let me overrun its decsission on the quarantine.
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Solved: Youtube Subscription Playback Issue
I was getting an odd error with Youtube video playback today on Firefox. When trying to play youtube videos from my subscriptions (and only my subscriptions) I got an error stating "This video is restricted. Try signing in with a G Suite account" even though I don't use a G Suite account. Did not occur on other browsers. I…
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DNS over TLS 1.3 /DoH with encrypted SNI support for the F-Secure safe browser (Android)
Hey F-Secure, Would you add DNS over TLS 1.3 /DoH with encrypted SNI support for the F-Secure safe browser (Android) like Mozilla firefox nighty has?
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Problem renewing SAFE
Hi, I have now tried several times to renew my subscription through the email F-secure sent for renewal. But when I click to pay I’m repeatedly forwarded to a page that says: Sorry this page doesn’t exist. And that I should start all over again. Which gives the same result. anyone with the same problem?
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Rating icons in Safari disappeared
Noticed this today and never had a similar issue. Tried to re-install SAFE & re-start my Macbook but it didn't help, the issue is still here. The extension seems to be working since it blocked the F-Secure test-page for extensions. I've looked through all the settings and so on, but I can't find the issue. Anyone had a…
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system part deleted by
The previous day, when I was on the desktop, I looked at bitdefender when I saw the distortion in the taskbar, I saw that the license period was over. I continued by restarting the explorer.exe. When I uninstall bitdefender and start installing avira prime, it asked to reboot, I did it, while continuing to install it asked…
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How to block specific websites for you android phone?
Hello, I was happy about the F-secure SAFE's Family rules -option and for content filtering for a moment. Then I noticed that there seems to be a loophole to get around for this. I tried to block harmful websites for cell phone. But it seems you can still open these harmful websites via search engines that offer anonymous…
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Anti-virus does not detect my computerscreen infection
Hello community, I am having some kind screen altering “virus” which seems to be undetectable by multiple different antivirus software. it spreads very easy just by connecting external devices . Even from Mac to windows OS X. I can’t seem te be able to erase or restore what it does by clean installs both Mac and Windows.…
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System (Kernel) extension support with macOS Catalina - Situation?
Hello, When the next version of F-Secure SAFE product will be released for users which works on macOS Catalina? I am running macOS Catalina version 10.15.6 version which tries to install additional mac OS upgrade. The upgrade cannot be installed probably because of this Kernel extension support change issue from Apple.…
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Family rules fails to block sites on android chrome?
It seems to me that the Family rules functions fail to work on android chrome browser. It does not stop sites with violence, explicit adult content, drugs etc. On android smartphones it just works on Safe Browser. If this is the case it is not very useful as it's impossible to uninstall Chrome from android phones. Parents…
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Memory scan shows 0 files scanned
After latest Ultralight core update ( September 16, 2020), whenever I scan my PC, Memory scan says "0 items scanned". Does anyone else has the same issue? (Win10 Home, F-Secure Safe 17.8 [4.30.8078.0/SAFE]
