-
Ramsonware protection
Good morning. Ransomware protection allows you to select protected folders. My important files are on D: hard drive. Is it possible, instead of adding folders (directories) to add the drive "D:"? Thank you
-
Scan Engine from F-Secure = Bitdefender?
Hello, sorry, dear forum, I still just another question too. Which scan engine does F-Secure use? Is it Bitdefender + 's own or did F-Secure develop its own scan engine? I ask out of interest. Thank you very much for your effort. Greetings David
-
Online Banking with F-Secure Safe
Still finding my way around the trial copy. So far not too impressed by the dashboard after being with KIS for long time and finding things I miss for example cannot find any way of bookmarking my several banking sites. Unless there is any other way I find myself having to find the bank on the browser and wait for the…
-
F-Secure Safe Trial
Just today downloaded trial. Looking at settings I see that my Wifi connection is fixed on Public and not Private which I want. I have tried to change the setting but not seem able to. Please anyone can tell me how to make this change , thanks.
-
I lost my money!
I ordered F-secure total, my credit card was charged 119€ but I did not get any mail and license code??? What what what?
-
Wholesale blocking of browsing by F-Secure on Mac OS?
For the second time in a week after installing F-Secure SAFE, all browsing on my Mac was blocked. Chrome and Safari just get stuck early on in the load sequence, with no content coming in, Firefox freezes since I rarely use it and it apparently gets stuck on an update attempt immediately after starting. Restarting the apps…
-
A long range of F-Secure\NS\default\ nested directories
F-Secure by XS4all version 17.8 on Windows 10 Pro 19041.508 On October 13, I became aware of a whole range of nested folders which all seem to contain the same items. C:\Users\All…
-
F-Secure Safe blocks a program from opening
I just installed F-secure safe on my windows 10 . Im trying to get a program that was put in quarantine to get opened,But F-secure wont let me open the App& file kontroller . I run the computer as Admin as i am the only user on this desktop. It wont let me overrun its decsission on the quarantine.
-
Solved: Youtube Subscription Playback Issue
I was getting an odd error with Youtube video playback today on Firefox. When trying to play youtube videos from my subscriptions (and only my subscriptions) I got an error stating "This video is restricted. Try signing in with a G Suite account" even though I don't use a G Suite account. Did not occur on other browsers. I…
-
DNS over TLS 1.3 /DoH with encrypted SNI support for the F-Secure safe browser (Android)
Hey F-Secure, Would you add DNS over TLS 1.3 /DoH with encrypted SNI support for the F-Secure safe browser (Android) like Mozilla firefox nighty has?
-
Problem renewing SAFE
Hi, I have now tried several times to renew my subscription through the email F-secure sent for renewal. But when I click to pay I’m repeatedly forwarded to a page that says: Sorry this page doesn’t exist. And that I should start all over again. Which gives the same result. anyone with the same problem?
-
Rating icons in Safari disappeared
Noticed this today and never had a similar issue. Tried to re-install SAFE & re-start my Macbook but it didn't help, the issue is still here. The extension seems to be working since it blocked the F-Secure test-page for extensions. I've looked through all the settings and so on, but I can't find the issue. Anyone had a…
-
system part deleted by
The previous day, when I was on the desktop, I looked at bitdefender when I saw the distortion in the taskbar, I saw that the license period was over. I continued by restarting the explorer.exe. When I uninstall bitdefender and start installing avira prime, it asked to reboot, I did it, while continuing to install it asked…
-
How to block specific websites for you android phone?
Hello, I was happy about the F-secure SAFE's Family rules -option and for content filtering for a moment. Then I noticed that there seems to be a loophole to get around for this. I tried to block harmful websites for cell phone. But it seems you can still open these harmful websites via search engines that offer anonymous…
-
Anti-virus does not detect my computerscreen infection
Hello community, I am having some kind screen altering “virus” which seems to be undetectable by multiple different antivirus software. it spreads very easy just by connecting external devices . Even from Mac to windows OS X. I can’t seem te be able to erase or restore what it does by clean installs both Mac and Windows.…
-
System (Kernel) extension support with macOS Catalina - Situation?
Hello, When the next version of F-Secure SAFE product will be released for users which works on macOS Catalina? I am running macOS Catalina version 10.15.6 version which tries to install additional mac OS upgrade. The upgrade cannot be installed probably because of this Kernel extension support change issue from Apple.…
-
Family rules fails to block sites on android chrome?
It seems to me that the Family rules functions fail to work on android chrome browser. It does not stop sites with violence, explicit adult content, drugs etc. On android smartphones it just works on Safe Browser. If this is the case it is not very useful as it's impossible to uninstall Chrome from android phones. Parents…
-
Memory scan shows 0 files scanned
After latest Ultralight core update ( September 16, 2020), whenever I scan my PC, Memory scan says "0 items scanned". Does anyone else has the same issue? (Win10 Home, F-Secure Safe 17.8 [4.30.8078.0/SAFE]
-
Is this even legit?
Im obviously being hacked or have container what must be a pretty agressive malware atm. Being blocked from everything that could help me (including F secure. Currently on someone elses device) and directed by fake websites to like password/bank/etc-settings instead. The camera’s on all devices (both front-facing and…
-
Convert license :)
Hello! I have activated on account a 3 year license for 1 PC for F-Secure SAFE can you guys convert that license to a F-Secure Total license 1 year/ 1 PC ? Thanks! Have a great day!
-
Subscription Renewal
Hi, my subscription has expired and as a Virgin Media customer I allowed to renew the package for £25 for a year for up to 5 devices. However when I go to my account and try to renew, I only see an option for 3 devices at £59.99. Does anyone know how I can get this sorted? Thanks
-
My computer freeze after installing the software?
Recently got a license to SAFE version of the anti-virus. After I installed the program the computer frozen and I was forced to shut down manually. Restarted, the computer, could not log in. After I entered safe mode could not unninstall the anti-virus it says it is still opened. I am like 100% not satisfied and I won't…
-
So how do I renew my subscription - seems only option is to let it expire and then something
Hi there, I've been a relatively happy user of F-Secure products for several years. Until now. There seemed to be a campaign here and a campaign there, which lured myself to add device licenses to amount of 15. I really do not need that amount of licenses. I checked through my devices and the real need would be five (5).…
-
F-Secure SAFE blocks npm/npx
Recently I've been doing an online course with several parts and posting to Github, and at one point the npm install and npx commands got super slow, with install times of up to several hours. After uninstalling F-Secure SAFE everything dropped down to normal times of seconds, and even though I tried disabling the firewall…
-
Mozilla Firefox browser extension not recognized by F-Secure SAFE
Hello, I have installed F-Secure SAFE and its Mozilla Firefox browser extension too, which seems to work (the http://unsafe.fstestdomain.com/ URL gets blocked). However, when I open F-Secure SAFE, in the main page it says that the Mozilla Firefox browser extension is not in use. I have the latest Firefox, version 79.0.
-
Set up problem
My setup fails with the message "setup cannot continue because some important files are missing". This is on a new HP laptop after I have downloaded the set up application ,exe
-
F-Secure block steam game "Iron harvest 1920"
I use the newest version F-Secure Safe 17.8 with Windows 8.1 64bit and Steam. When i want to start the game "iron Harvest 1920" ins tem the message pop up: "Application load error 3:0000065434" The game wont start. I have steam checked the game on the drive: its ok. When i deactivated F-Secure: the game runs well!😑 When i…
-
Admin page
Hi, Can't access admin page of my site https://www.reclinerland.com/ with the firewall on. Website itself works fine. How do certain pages get filtered? Thanks, Rob
-
Scanning and updating problems
A few days ago, my 5 y.o son was playing with my husband's computer without permission. Later I found out that he installed some games, programs, and antiviruses (we already used F-secure at that time). So I tried to clean the computer and delete all the unnecessary programs. After that, I discovered that some pages of my…
-
Allowing a site & file do not enable me to download
I have submitted a probable false positive on an exe-file, that was blocked as a generic Trojan dropper. I wanted to download that file, scan it, and possibly install it, as I had been waiting for that file as an update. But neither allowing the website, nor allowing the blocked file helped me do that. Possibly the file…
