-
Is this even legit?
Im obviously being hacked or have container what must be a pretty agressive malware atm. Being blocked from everything that could help me (including F secure. Currently on someone elses device) and directed by fake websites to like password/bank/etc-settings instead. The camera’s on all devices (both front-facing and…
-
Convert license :)
Hello! I have activated on account a 3 year license for 1 PC for F-Secure SAFE can you guys convert that license to a F-Secure Total license 1 year/ 1 PC ? Thanks! Have a great day!
-
Subscription Renewal
Hi, my subscription has expired and as a Virgin Media customer I allowed to renew the package for £25 for a year for up to 5 devices. However when I go to my account and try to renew, I only see an option for 3 devices at £59.99. Does anyone know how I can get this sorted? Thanks
-
My computer freeze after installing the software?
Recently got a license to SAFE version of the anti-virus. After I installed the program the computer frozen and I was forced to shut down manually. Restarted, the computer, could not log in. After I entered safe mode could not unninstall the anti-virus it says it is still opened. I am like 100% not satisfied and I won't…
-
So how do I renew my subscription - seems only option is to let it expire and then something
Hi there, I've been a relatively happy user of F-Secure products for several years. Until now. There seemed to be a campaign here and a campaign there, which lured myself to add device licenses to amount of 15. I really do not need that amount of licenses. I checked through my devices and the real need would be five (5).…
-
F-Secure SAFE blocks npm/npx
Recently I've been doing an online course with several parts and posting to Github, and at one point the npm install and npx commands got super slow, with install times of up to several hours. After uninstalling F-Secure SAFE everything dropped down to normal times of seconds, and even though I tried disabling the firewall…
-
Mozilla Firefox browser extension not recognized by F-Secure SAFE
Hello, I have installed F-Secure SAFE and its Mozilla Firefox browser extension too, which seems to work (the http://unsafe.fstestdomain.com/ URL gets blocked). However, when I open F-Secure SAFE, in the main page it says that the Mozilla Firefox browser extension is not in use. I have the latest Firefox, version 79.0.
-
Set up problem
My setup fails with the message "setup cannot continue because some important files are missing". This is on a new HP laptop after I have downloaded the set up application ,exe
-
F-Secure block steam game "Iron harvest 1920"
I use the newest version F-Secure Safe 17.8 with Windows 8.1 64bit and Steam. When i want to start the game "iron Harvest 1920" ins tem the message pop up: "Application load error 3:0000065434" The game wont start. I have steam checked the game on the drive: its ok. When i deactivated F-Secure: the game runs well!😑 When i…
-
Admin page
Hi, Can't access admin page of my site https://www.reclinerland.com/ with the firewall on. Website itself works fine. How do certain pages get filtered? Thanks, Rob
-
Scanning and updating problems
A few days ago, my 5 y.o son was playing with my husband's computer without permission. Later I found out that he installed some games, programs, and antiviruses (we already used F-secure at that time). So I tried to clean the computer and delete all the unnecessary programs. After that, I discovered that some pages of my…
-
Allowing a site & file do not enable me to download
I have submitted a probable false positive on an exe-file, that was blocked as a generic Trojan dropper. I wanted to download that file, scan it, and possibly install it, as I had been waiting for that file as an update. But neither allowing the website, nor allowing the blocked file helped me do that. Possibly the file…
-
No notification when blocking
This has annoyed me very much! While developing in Visual Studio, UWP applications would not start up. Even right from creation, without any real involvement from me. Error message was "Unable to activate Windows Store app ... activation request failed ... Access is denied' This could mean a lot of things. In the event…
-
F-Secure Antivirus Installation Failure
Hello, I'm running the standard F-Secure AntiVirus installer. However, as soon as I choose to install, I get a message "Something Went Wrong". It suggests that I reboot and try again, but to no avail. I happened to find this message in a log file that appears to be related to this application at:…
-
problem with downloading safe
i tried to downlo9ad fsecure safe and it sain i need to delete mcafee. so i deleted it. after that it said that same up again and i checked if i didnt delete it. it was deleted and it wont let me download the safe so help me
-
Win 10 Event Log - fsamsi64.dll - image hash of a file is not valid
I have completed two SAFE installs. I notice that after each install the MS Security icon in the lower right then shows a security issue. There is all green in the MS Security page. The problem is perhaps this entry that is generated in the Security event log. Source: Microsoft Windows security Code integrity determined…
-
New customers getting cheaper deals
I had been a loyal customer for around 5 years, I looked at the renew and it was much cheaper for new Subscribers, I paid as a new customer for 5 licences of Safe, and was then put back to a 3 version licence I have had to pay another £ 15 and have had not been able to get out of bed with a severe spinal injury, I sent a…
-
MAC IT IS NOT PROTECTED WITH F-SECURE SAFE
After installed F-secure SAFE on my Mac (Mojave) the F-Secure is showing the message that the Mac is not protected. And I don't see the option in the Security options to ALLOW the extension to work. How do I enforce or enable the protection over Ios Terminal or any other solution? Just to re-inforce that I've reinstalled…
-
SAFE is incompatible with SENSE (and vice versa) - confusing!
-
F-Secure Internet Security running berserk?
it seems to be, that F-Secure Internet Security is running berserk! Every time when trying to log-in in banking sites (also on PayPal) it will not do so. It shows an error page and telling me, that banking protection is already running - I don't see anything so and there is not the well known banking-protection bar ontop…
-
How do I add another device?
Please can you direct me to a guide on how to add another device to my subscription
-
FSCSAFEADMIND: Cannot connect to kext with name: FSCNKE, retrying in 1 second(s)
Latest Mac OS Catalina release (10.15.5) shows in Console the following error (every second): Cannot connect to kext with name: FSCNKE, retrying in 1 second(s) Any idea how to get rid of these messages? Thx in advance! John
-
Product differences
Retailer/Shops verwenden verschiedene Beschreibungen Ihrer Produkte. / Retailer are using different product descriptions. Wo kann ich die Unterschiede bzw. Bedeutung von z.B. diesen Codes nachlesen? / Where I can get the meaning of these codes? FCFTBR2N005A7 FCFTBR2N005D9 FCFTBR2N005E2 FCFTBR2N005F0 Handelt es sich um "5…
-
Virus in PDF mail attachment was not detected
I received an e-mail message that I was later informed had a virus that F-secure had not picked up. I submitted the file to VIRUSTOTAL website and the following checkers found viruses. Virus Checker Virus found AegisLab Trojan.PDF.Generic.O!c Avast PDF:UrlMal-inf [Trj] AVG PDF:UrlMal-inf [Trj] McAfee Artemis!F4D7016BFE98…
-
How does one enable YouTube comments in Chrome with content filtering on?
I saw that this has been mentioned as a problem by other users, but I did not find an answer. Right now the only option is to disable content filtering in SAFE in order to enable comments on YouTube. I don't see YouTube comments as necessarily dangerous or illicit. Is there a way to fix this?
-
F-Secure no.XXXXXXXX
F-Secure Safe Edited: PII
-
Problem with SONOS with "Web Traffic Scanning" ON
Hi Does anyone else have an issue with SONOS, or know how to resolve it, when the "Web Traffic Scanning" option in the "Viruses and Threats" section is ON? When it is OFF, all of SONOS works fine and I can see all services, all speakers and access mt music library, When the option is ON, the SONOS app suddenly loses sight…
-
How do I get my current subscription reinstated?
Yesterday, I received an email reminder from you which had a link to a message about renewing my Safe subscription which is due next month. When I followed the link in the email, it took me to a page which indicated a renewal price which seemed to be a lot higher (around £189) than I remembered from last year. However, the…
-
I accidentally purchased F-Secure SAFE instead of purchasing F-Secure FREEDOME VPN subscription
I accidentally purchased F-Secure SAFE instead of purchasing F-Secure FREEDOME VPN subscription. I received the error message as "No licenses available (you do not have licenses available to install FREEDOME)". Then, while I made the purchase suddenly your website has gone error and I can't proceed with the purchase. I…
-
Outlook 2016 pop-up a dialog box
I am trying to send an e-mail from an application I have built using ActiveX control. Whenever I send it, a dialog box stating that an application is trying to send an e-mail allow yes/no appears. How can I stop receiving this message since the software resides on my PC. OS Windows 10 PRO built 10.0.18363 Built 18363…
