FSCSAFEADMIND: Cannot connect to kext with name: FSCNKE, retrying in 1 second(s)
Answers
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Hi John
Can you please advise which product is this related to ?
SAFE does not have fsnke as it is current used for firewall in corporate products (this is what user is experiencing). We can probably remove this message. Please create a support ticket and we will fix it in the next release.
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Hi @JACOJO
Looks like something to do with the kernel driver and might need to get through Recovery Mode and run some commands but there would be a need to send your ISP (XS4all) the fisdiag log so we can ascertain the exact root cause. So, I still recommend you contact them highlighting that reinstallation has not solved the problem.
You need to provide them with the log file and the interface screenshot of the your F-Secure Safe by XS4all, they know exactly what to do afterwards.
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Hello, @Will_!
This issue with printing our this error message has been solved in SAFE for Mac 17.8. It does not indicate any issue with SAFE functionality. This message just informs that SAFE cannot connect to a service that is not in use. It is primarily used in corporate products provided by F-Secure. You can contact XS4ALL to request the status of the update to the latest version of SAFE available to F-Secure partners.
Best regards, Arthur
SAFE Mac R&D Team
Best regards, Arthur
F-Secure Technology, Mac Team