-
SAFE is incompatible with SENSE (and vice versa) - confusing!
-
F-Secure Internet Security running berserk?
it seems to be, that F-Secure Internet Security is running berserk! Every time when trying to log-in in banking sites (also on PayPal) it will not do so. It shows an error page and telling me, that banking protection is already running - I don't see anything so and there is not the well known banking-protection bar ontop…
-
How do I add another device?
Please can you direct me to a guide on how to add another device to my subscription
-
FSCSAFEADMIND: Cannot connect to kext with name: FSCNKE, retrying in 1 second(s)
Latest Mac OS Catalina release (10.15.5) shows in Console the following error (every second): Cannot connect to kext with name: FSCNKE, retrying in 1 second(s) Any idea how to get rid of these messages? Thx in advance! John
-
Product differences
Retailer/Shops verwenden verschiedene Beschreibungen Ihrer Produkte. / Retailer are using different product descriptions. Wo kann ich die Unterschiede bzw. Bedeutung von z.B. diesen Codes nachlesen? / Where I can get the meaning of these codes? FCFTBR2N005A7 FCFTBR2N005D9 FCFTBR2N005E2 FCFTBR2N005F0 Handelt es sich um "5…
-
Virus in PDF mail attachment was not detected
I received an e-mail message that I was later informed had a virus that F-secure had not picked up. I submitted the file to VIRUSTOTAL website and the following checkers found viruses. Virus Checker Virus found AegisLab Trojan.PDF.Generic.O!c Avast PDF:UrlMal-inf [Trj] AVG PDF:UrlMal-inf [Trj] McAfee Artemis!F4D7016BFE98…
-
How does one enable YouTube comments in Chrome with content filtering on?
I saw that this has been mentioned as a problem by other users, but I did not find an answer. Right now the only option is to disable content filtering in SAFE in order to enable comments on YouTube. I don't see YouTube comments as necessarily dangerous or illicit. Is there a way to fix this?
-
F-Secure no.XXXXXXXX
F-Secure Safe Edited: PII
-
Problem with SONOS with "Web Traffic Scanning" ON
Hi Does anyone else have an issue with SONOS, or know how to resolve it, when the "Web Traffic Scanning" option in the "Viruses and Threats" section is ON? When it is OFF, all of SONOS works fine and I can see all services, all speakers and access mt music library, When the option is ON, the SONOS app suddenly loses sight…
-
How do I get my current subscription reinstated?
Yesterday, I received an email reminder from you which had a link to a message about renewing my Safe subscription which is due next month. When I followed the link in the email, it took me to a page which indicated a renewal price which seemed to be a lot higher (around £189) than I remembered from last year. However, the…
-
I accidentally purchased F-Secure SAFE instead of purchasing F-Secure FREEDOME VPN subscription
I accidentally purchased F-Secure SAFE instead of purchasing F-Secure FREEDOME VPN subscription. I received the error message as "No licenses available (you do not have licenses available to install FREEDOME)". Then, while I made the purchase suddenly your website has gone error and I can't proceed with the purchase. I…
-
Outlook 2016 pop-up a dialog box
I am trying to send an e-mail from an application I have built using ActiveX control. Whenever I send it, a dialog box stating that an application is trying to send an e-mail allow yes/no appears. How can I stop receiving this message since the software resides on my PC. OS Windows 10 PRO built 10.0.18363 Built 18363…
-
Just uninstalled F-Secure Safe--here's why
When it did its initial virus scan it scanned everything on and attached to my computer..i.e. several external hard drives..took hours and then I stopped it and found the exclusion property. Why didn't it ask me first what I wanted scanned? It took over the firewall of from windows defender. Again I don't want this but it…
-
f secure catilina
I get warnings from Apple, that coming updates of catilina will not be compatible with f-secure. In the meantime my mac has slowed down dramatically. Annd my I pad pro is blocked all together. Is f-secure the cause?
-
Bankingschutz blockiert BestSign
Hallo, seit Update auf Versin 17.8 blockiert der Bankingschutz mein BestSign Zugang zum Onlinebanking. Wenn ich den Schutz ausschalte geht alles wieder. Hat jemand eine Lösung für dieses Problem? Ich weiß auch nicht, ob man solche Bankingseiten extra freigeben muss, oder eine Ausnahme zuteilen muss. Danke. Leoswelt
-
MacOS - Wake up from standby delay
Hi, Does anyone else notice that on MacOS (Catalina, 10.15.5 and some previous versions), in combination with F-Secure Safe 17.7 the system has a delay (unresponsive keyboard/touch-id for up to 30 seconds) when waking up from standby/sleep? Noticed that as soon as I disable real-time scanning it disappeared.
-
HSBC Malta plc -- https//hsbc.com.mt
I have tried to access the website of HSBC Malta plc and F-Secure tells me that the site has been blocked because it is dangerous. I am also prompted to accept to open the site nonetheless. I never had this problem until a week ago. Until then, whenever I logged into the site, the Banking Protection feature would kick in,…
-
F-Secure 17.8-bank usage protection
Hello, www.google.hu bank usage protection why active? the site cannot be enabled!
-
Browser Protection add-on for FireFox is not working after Update to 17.8
Hi, so F-Secure Safe was updated to 17.8. Since then i no longer have the Browser Protection AddOn for Firefox. If i go to the F-Secure menu where there is the button to install the add-on it brings up an error message saying that it could not be found. It still works on chrome but i need it to work on firefox. Any tips or…
-
Need to (re-)enable Exception list for a customer
Today we had a problem, a customer could not access a page "www.weita.ch". Digging a bit deeper we fould the message, the site was blocked due to "youth protection" (Wrongly classified, as it is a seller of cleaning products) Digging a bit deeper, we fould the site was allready on the exception list for this customer...…
-
F-Secure for MacOS Big Sur
F-Secure Safe current version will not install in Big Sur. After the install F-Secure does not appear in the Security & Privacy General list of apps blocked from loading.
-
Accept Licence Terms over and over again?
I am usingg F-Secure Antivirus with a 2 year licence. Whenever i start my two computers or they go into suspend mode i always have to accept the licence terms of F-Secure. It always pop ups after startup or when i reactivate my computer. Why does it always ask for permission? I also clicked the links to the descriptions…
-
I’m installing on a Dell Laptop running Windows 10. During the install/setup, it does a compatibilit
I’m installing on a Dell Laptop running Windows 10. During the install/setup, it does a compatibility check and it finds a file that is incompatible with the install. The application it finds is F-Secure OneClient Based product (which seems to me to be the application I’m installing). The install program displays a button…
-
I’m having trouble installing the Spectrum Secure Software Suite, F-Secure Oneclient-based.
I’m installing on a Dell Laptop running Windows 10. During the install/setup, it does a compatibility check and it finds a file that is incompatible with the install. The application it finds is F-Secure OneClient Based product (which seems to me to be the application I’m installing). The install program displays a button…
-
Quarantine 17.8 missing affected item names, locations and object types
I am trialling F-Secure Safe 17.8 on Windows 10 1909 (build 18363.900). This was a clean installation of that version with no prior versions installed. A few days after installation F-Secure notifies me there a quarantined Items. When I visit the quarantine area and double click the item listed I only see very basic info…
-
Why does the F-Secure Safe Browser default to sharing location information with Google?
In Advanced settings -- Wesite settings -- there are default entries to share location data with google servers in the United States and in the UK. These seem like clear privacy concerns. This was the default configuration on application install. Why is the default setting sharing location information with Google? Also,…
-
Apple Legacy System Notification
This discussion was created from comments split from: Help Forum.
-
How do I make our website as safe to browse
Hi All, We have our domain https://indozcallnet.com, which is clean and doesn't contain any kind of virus/malware. How can we have the same to appear in safe to browse category? Looking forward for valuable guidance. Warm regards, Ayushu Sharma
-
How to change my wallpaper
Pls someone help me,while i was changing my wallpaper for the first time it says "security policy restricts you from changing wallpaper".Pls help me i don't know what to do. Thank you
-
If your Account has. How do you make a new Account for FSecure
Hi