f secure catilina

hdrumblhdrumbl Posts: 4 New Member

I get warnings from Apple, that coming updates of catilina will not be compatible with f-secure. In the meantime my mac has slowed down dramatically. Annd my I pad pro is blocked all together. Is f-secure the cause?

Best Answers

  • ArthurValArthurVal Posts: 34 F-Secure Employee
    edited July 12 Accepted Answer

    Hello!

    Please be advised that the latest version of SAFE is fully compatible with macOS Catalina. The warning that you see refers to the next major macOS release that will be released by Apple later this year. Note that this requires no action from you. We are aware of the situation and currently working on the updated version of SAFE that will support the upcoming macOS release.

    In order to investigate the root cause of the slow down issue, please run the "Support Tool" app that is shipped with SAFE and collect diagnostics so that we could take a closer look at the issue. It's located in the Applications folder alongside the SAFE app. You can submit the diagnostics file with a support request to F-Secure Support team (https://www.f-secure.com/en/home/support/contact). Thanks in advance!

    Best regards, Arthur

    SAFE Mac R&D Team


    hdrumbl
  • hdrumblhdrumbl Posts: 4 New Member
    edited July 13 Accepted Answer

    EDIT: Removed PII (attached fsdiag)

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