Green screen on videos

Sue_Threadgould52

I now get a green display only on videos in youtube and facebook, although I do get sound. Is this something to do with the latest update which I see was on Thursday?

Sue_Threadgould52

Sorry for slow reply. Thanks for your message. Problem was solved once I realised I could access a few videos on youtube, and one of those pointed me towards changing a setting, and instantly sorted - phew!

Ukko

Hello,

Sorry for my reply. I am only an F-Secure user (their home solutions).

Maybe it is good to know a bit more information about your setting. For examples, what is your device / OS? And what is your F-Secure solution? Is it Windows / Mac / Android? And is it about F-Secure SAFE? If it is Android platform - then is it about F-Secure SAFE browser?

In addition, the latest update is for F-Secure solution? Or some third-party (for F-Secure software) things like Adobe Flash Player or so?

In general, Google Support pages have the next article: Green screen in video player - YouTube Help (google.com)

where some steps to fix a trouble are placed.

Thanks!