F-Secure renewal not working

My F-Secure subscription expires today. For the last couple of weeks a reminder message has been popping up and three times now I have tried to renew it. In previous years there has been no problem. This year, I click on renew and it says on screen that I have successfully renewed but, in fact, the opposite is the case. Can anyone suggest what I can do - the UK phone help line is not open again till Monday.
Accepted Answers
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Hello @Geddar !
I've checked your account internally and I believe that I fixed the issue you might be experiencing.
Please try to log in to you My F-Secure account again to see whether you are able to renew your account now 🙂
7 2Like -
Hello @Willesurf !
I think I've managed to fix this issue for you, could you please log in to your account and try to renew again and confirm whether it worked?
Thanks!
7 2Like
Answers
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I have the same problem but can’t renew at all. I’m forwarded to a page that says “This page doesn’t exist” when I click to pay...
0 Like