F-Secure causing Youtube Videos to be Blocked on Chrome (Mac)

JamesL
JamesL Posts: 4 New Member

The F-Secure Chrome extension version 1.0.1354 is causing youtube videos to be blocked. I get a message stating "Video unavailable This video is restricted. Please check the Google Workspace administrator and/or the network administrator restrictions." even though I am at home on my home network.

The issue resolves once the extension is disabled. The issue does not occur with Safari.

F-Secure Safe version 18.0

Accepted Answer

  • ArthurVal
    ArthurVal Posts: 123 F-Secure Employee
    Accepted Answer

    Hi, @JamesL!

    Could you please share if you are using an adult or child profile with SAFE? The easiest way to check if by opening main UI and checking what it says in he upper-right area. It will say "Protecting Child" in case of a child profile.

    And second part that I am interested in is whether you have "Restricted Mode" enabled in Chrome. I wonder if it lets you disable it right there.

    Thanks in advance!


    Best regards, Arthur

    SAFE Mac R&D Team

    Jaims

Answers