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Reset my anti theft settings password for nokia E500
I have forgot my anti theft settings password on my nokia e 500 device. Kindly help Thanks Kulbir
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F-secure does not find and hence do not remove virus/trojan- please update virus definition
Hi, Since F-secure is closed in Sweden due to holidays this message is posted here. Saturday night a new explorer page opened itselfe claiming Microsoft Antivirus had found critical activity on my PC and I was suppose to press ok to clean my computer. Of course I did not but what annoyed me was that I had to use the…
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security for tablet
I want to add my tesc hudl tablet to the security but I was asked for a telephone number where do I find this?
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Unable to send attachments
Since installing the software yesterday I have been unable to send attachments to emails. I have had to uninstall the programme to enable me to send the attachment. Has anyone else had this problem?
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Windows Firewall
In F-Secure computer security, status is shown as 'your computer is not protected' and Wndows Firewall is switched off. When I try to turn it on I get the message that an unidentified problem prevents the settings being displayed or if I try to update settings I am not allowed to do that either. If I go to 'settings' in…
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installation failed
I'm trying to switch over from Virgin media security and have followed instructions as per video but keep getting a not very helpful 'Installation failed' message at the end of initial download - any suggestions please? Thanks
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Can I change program from the old computer to the new one?
Help. Can I change program from the old computer to the new one? I have a lisence for three computers and I was ranovating lisence for two more years.
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F-Secure SAFE compatible with Win 8.1 yet?
Is SAFE now compatible with WIN 8.1? (and IE11). It is not listed on the system requirements page; http://www.f-secure.com/en/web/home_gb/safe
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My SAFE experience
I am a beta tester for F-Secure, but have just transferred one of my devices to F-Secure SAFE. To test out the installation, I thought I'd try to be 'difficult', so after creating my account and logging in, I tried to download and install FSIS without first removing the beta version. Upon entering my device name, I…
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[Antivirus Client Issue] Exclude files from the scan... Window will not Open
Everytime I press "Exclude files from the scan..." in Antivirus settings the window will not open and instead following erroer appears twice: "Advanced Interface has stopped working, WIndows is checking for a solutino to the problem" and then the settings tab closes. Is there any way of fixing this WITHOUT downloading…
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F-secure pop up happens in middle of online purchasing
Hi, I am a Virgin Media customer who just recently started using F-secure. Today I tried to make some online purchases of concert tickets. On one occasion, after I had entered all the details and clicked to purchase, HALF an F-secure pop-up appeared. The text on the page was cut in half and I could only read the left side…
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content blocking not password protected
Can someone help...If I alter setting on my computer e.g. block adult content violence etc this can be done by anyone as these settings are not password protected or r they did not have a problem have a problem with virgin media.Please help
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Subscription Expired? But it should have 360 days to run!
Hi! My wife and I installed F-Secure a couple of days ago after transferring from Virgin Media (don't get me started on the problems the wife had with that - if only we had seen the community messages first). Anyway, her version is now running fine but mine has started telling me the subscription has expired! Have tried…
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Help please. Where is the Tools Page please?
Happy New Year. I have just downloaded F-Secure because Virgin Media Security has ceased. I am wondering how to do a scan. In "Help" it says "How to perform a scan" but when I click on it, it just says "You can scan ... blah blah ".. I know I CAN, but I want to know HOW ! Someone said I should go to the Tools Page. But…
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Neverquest - more dangerous than Zeus trojan
A new banking trojan is out: http://www.techrepublic.com/blog/it-security/neverquest-banking-malware-more-dangerous-than-zeus-trojan/ Make sure you have Banking Protection turned on.
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not reconize home page login password
nnot reconize home page login password and does not email link to reset it also keep geting message that subscription as expired when i have 333 days banking protection does not work
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f-secure lock screen blocks incoming calls
I have Samsung Note II . Iget call. I press green phone icon. Nothing happens. Call is blocked. When phone stpps ringing lock screen displays. This did not happen before f-secure. I turned Samsung lock screen off. Problem persists.
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How can I tell if antivirus is working
Hi I'm a new user to F-secure following Virgin Media's change from their own branded antivirus. Had quite a few problems downloading what with removing Virgin's antivirus and Norton which was supposed ot have been wiped when Virgin's antivirus was loaded. Well all thats behind now and I have F-secure on my lap top which is…
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PasswordBox pbbtnService.exe
Deep Guard asked me about Trusting pbbtnService.exe Win service. I researched and found that this is a service run by PasswordBox, which appears to be a legit, well respected password saving program. The problem is that I am 90% sure I did not download the program (10% chance it might have been bundled) and 100% sure I did…
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emails not showing pictures since changing from virgin security
I successfully downloaded the new security yesterday as recommended by virgin but since then a lot of my emails are not showing pictures. I just get little boxes with an X in. When I right click and then click on 'show picture' they still won't show. This is from trusted websites such as amazon, and I have never had any…
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Charter Security Suite from F-Secure
I have Security Suite from Charter Internet. My virus definitions have not updated since 5/24/2013. Spyware hasn't updated since 1/1/12. System Control Update was 5/24/13. SPAM Control updated 287 days ago. Web Page Filter Updated 1/10/2009. Obviously, there is something wrong. The program is checking for updates but not…
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Installation fails and I get no further info
Hi! I just purchased a 1 year extension of the F-Secure Internet Security for up to 3 computers. I download the upgrade tool and it stops with a message "installationen misslyckades" (installation fails) and then the tool just stops. There is no further info to the cause and I have no clue how to move on. The laptioop…
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Nokia E6 anti theft password forgotten
Hi All, Lost my password for my anti theft anyone knows what to do? Mod Edit: Moved thread to correct board.
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Blocking sites
Hi, I have installed fsecure safe on 2 of my household computers and have been able to block sites on both, however, if I click on the fsecure logo on my desktop, it doesn't ask me for a password or anything and allows me to access 'blocked' sites and uncheck them. This seems to make no sense of having this program on my…
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Transfer one of Internet Security 2014 subscriptions to new PC
One of my PCs has died and I need to transfer the subscription from it (one of 3) to a replacement PC. How can I go about this?
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How do I get Adware off of my computer?
I have windows 7 and my scan showed I have adware. I've never done this before on my own. It said that it couldn't be opened and it was in a zip file. I would appreciate any help on this.
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MySafe not showing licences available on 1 laptop but OK on others
I am a transferee from Virginmedia. I have successfully installed F secure on 1 PC & 1 laptop but on my other laptop (Windows 7), when I log in to F secure, my 'safe' is empty - Under the 'Manage your security' heading is a box with 'Error Please try again in a moment' with a white cross on a red circle and an OK button…
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installing on samsubg galexy tablet gt n8010
Hello. I have installed via virgin media. It downloaded ok but when I try to 'activate' I get a message saying sorry but it has stopped working. At first i thought it may be my expired norton secuity so i uninstalled that and tried to activate it again but same result. Any ideas?
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cant scan pc
Until a couple of weeks ago I weekly performed a full scan but now when I click the button nothing happens. Sorry I'm not a techy person so hope you can understand my problem. It does tell me that all the security is working and its updated.
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F-Secure Will not Install
I had an e-mail from Virgin asking me to run an install, this went to 96% then hung, i left it all day, still hung and my laptop was unusable (locked), had to hard reboot, then the F-Secure started again on reboot but this time it was telling me it was 'checking for malware', strange as it had not completed the install,…
