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Another dumbing down; Firewall and now the Online Scanner.
The present online scanner automatically cleans up threats as shown above. With no user interaction there is a chance that a false positive may remove important files. However, previous versions of this scanner had a lot more options to tweak and these included; 1. The choice of a scan option- -Quick, Full and Custom…
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Why is 666 so prevalent in F-Secure?
I have found references of 666 literally everywhere in F-Secure. The Webinstaller accesses an FTP with 666 as the directory. The programID's and ProgramNames all have 666. Fhoster has program ID of 666. What's going on? Why 666? Can I get an official response as to why this company seems attracted to the use of 666…
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We does F secure ignore it's customers?
I signed up with F secure in December and downloaded their antivirus sofrtware. However the other day I had a problem with my hard drive and had to change it. When I tried to log in to f secure and redownload the software it didn't recognise my email or password. I then submitted a service request and a computer generated…
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Unable to unlock my android mobile phone
I have installed your firewall software on my android phone. I am requested to set a password, drawing pattern and face detection for locking the mobile. However, I have been asked to key-in the password that I set up when I return to main page after switching on the screen, its fail. I have tried all the possible…
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Mods / Admin - where have the stickies gone?
Some of the sticky topics appear to have been un-stickied! Could we at least please have the FS Uninstallation Tool sticky back, as that is an invaluable link, and not easy to find elsewhere. Thanks. :)
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Subscription key is not valid
Hi I brought f-secure mobile anti virus from one of the mobile shops. 6months licence for three mobiles. I gave subscription key in my mobile. they I gave that key in another 2mobiles. For past few days , f-secure mobile security is not taking updates. I uninstalled it then installed again, then subscription key is not…
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Mobile Subscription - Site Certificate problems
Hi Trying to buy the F-secure mobile for my andriod device. I get the following error message - There are problems with the security certificate for this site. When I "view certificate" - The name onthe site does not match the name onthe certificate Issued to Common name: *122.2o7.net Organisation- Adobe Systems Inc…
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Invalid subscription key??
I just purchased internet 2014 I received the key in my email but when I put it in the box it is telling me it is invalid...try again. I tried many times still nothing. ANYBODY out there that can HELP ME?? Customer service used to be 24/7 what happened? If no one can help I have to WAIT till MONDAY and USE MY CELL PHONE…
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Online Safety
I have installed Online Safety for Firefox browser but it is not compatible with the latest version, when will it be up dated ?
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Reset my anti theft settings password for nokia E500
I have forgot my anti theft settings password on my nokia e 500 device. Kindly help Thanks Kulbir
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F-secure does not find and hence do not remove virus/trojan- please update virus definition
Hi, Since F-secure is closed in Sweden due to holidays this message is posted here. Saturday night a new explorer page opened itselfe claiming Microsoft Antivirus had found critical activity on my PC and I was suppose to press ok to clean my computer. Of course I did not but what annoyed me was that I had to use the…
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security for tablet
I want to add my tesc hudl tablet to the security but I was asked for a telephone number where do I find this?
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Unable to send attachments
Since installing the software yesterday I have been unable to send attachments to emails. I have had to uninstall the programme to enable me to send the attachment. Has anyone else had this problem?
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Windows Firewall
In F-Secure computer security, status is shown as 'your computer is not protected' and Wndows Firewall is switched off. When I try to turn it on I get the message that an unidentified problem prevents the settings being displayed or if I try to update settings I am not allowed to do that either. If I go to 'settings' in…
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installation failed
I'm trying to switch over from Virgin media security and have followed instructions as per video but keep getting a not very helpful 'Installation failed' message at the end of initial download - any suggestions please? Thanks
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Can I change program from the old computer to the new one?
Help. Can I change program from the old computer to the new one? I have a lisence for three computers and I was ranovating lisence for two more years.
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F-Secure SAFE compatible with Win 8.1 yet?
Is SAFE now compatible with WIN 8.1? (and IE11). It is not listed on the system requirements page; http://www.f-secure.com/en/web/home_gb/safe
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My SAFE experience
I am a beta tester for F-Secure, but have just transferred one of my devices to F-Secure SAFE. To test out the installation, I thought I'd try to be 'difficult', so after creating my account and logging in, I tried to download and install FSIS without first removing the beta version. Upon entering my device name, I…
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[Antivirus Client Issue] Exclude files from the scan... Window will not Open
Everytime I press "Exclude files from the scan..." in Antivirus settings the window will not open and instead following erroer appears twice: "Advanced Interface has stopped working, WIndows is checking for a solutino to the problem" and then the settings tab closes. Is there any way of fixing this WITHOUT downloading…
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F-secure pop up happens in middle of online purchasing
Hi, I am a Virgin Media customer who just recently started using F-secure. Today I tried to make some online purchases of concert tickets. On one occasion, after I had entered all the details and clicked to purchase, HALF an F-secure pop-up appeared. The text on the page was cut in half and I could only read the left side…
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content blocking not password protected
Can someone help...If I alter setting on my computer e.g. block adult content violence etc this can be done by anyone as these settings are not password protected or r they did not have a problem have a problem with virgin media.Please help
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Subscription Expired? But it should have 360 days to run!
Hi! My wife and I installed F-Secure a couple of days ago after transferring from Virgin Media (don't get me started on the problems the wife had with that - if only we had seen the community messages first). Anyway, her version is now running fine but mine has started telling me the subscription has expired! Have tried…
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Help please. Where is the Tools Page please?
Happy New Year. I have just downloaded F-Secure because Virgin Media Security has ceased. I am wondering how to do a scan. In "Help" it says "How to perform a scan" but when I click on it, it just says "You can scan ... blah blah ".. I know I CAN, but I want to know HOW ! Someone said I should go to the Tools Page. But…
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Neverquest - more dangerous than Zeus trojan
A new banking trojan is out: http://www.techrepublic.com/blog/it-security/neverquest-banking-malware-more-dangerous-than-zeus-trojan/ Make sure you have Banking Protection turned on.
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not reconize home page login password
nnot reconize home page login password and does not email link to reset it also keep geting message that subscription as expired when i have 333 days banking protection does not work
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f-secure lock screen blocks incoming calls
I have Samsung Note II . Iget call. I press green phone icon. Nothing happens. Call is blocked. When phone stpps ringing lock screen displays. This did not happen before f-secure. I turned Samsung lock screen off. Problem persists.
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How can I tell if antivirus is working
Hi I'm a new user to F-secure following Virgin Media's change from their own branded antivirus. Had quite a few problems downloading what with removing Virgin's antivirus and Norton which was supposed ot have been wiped when Virgin's antivirus was loaded. Well all thats behind now and I have F-secure on my lap top which is…
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PasswordBox pbbtnService.exe
Deep Guard asked me about Trusting pbbtnService.exe Win service. I researched and found that this is a service run by PasswordBox, which appears to be a legit, well respected password saving program. The problem is that I am 90% sure I did not download the program (10% chance it might have been bundled) and 100% sure I did…
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emails not showing pictures since changing from virgin security
I successfully downloaded the new security yesterday as recommended by virgin but since then a lot of my emails are not showing pictures. I just get little boxes with an X in. When I right click and then click on 'show picture' they still won't show. This is from trusted websites such as amazon, and I have never had any…
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Charter Security Suite from F-Secure
I have Security Suite from Charter Internet. My virus definitions have not updated since 5/24/2013. Spyware hasn't updated since 1/1/12. System Control Update was 5/24/13. SPAM Control updated 287 days ago. Web Page Filter Updated 1/10/2009. Obviously, there is something wrong. The program is checking for updates but not…
