Invalid subscription key??

I just purchased internet 2014

I received the key in my email

but when I put it in the box it is telling me it is invalid...try again. I tried many times still nothing.


ANYBODY out there that can HELP ME??


Customer service used to be 24/7  what happened?


If no one can help I have to WAIT till MONDAY and USE MY CELL PHONE MINUTES up...REALLY??


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