Subscription key is not valid

rajaece0430

Hi

I brought f-secure mobile anti virus from one of the mobile shops.

6months licence for three mobiles.

I gave subscription key in my mobile. they I gave that key in another 2mobiles.

For past few days , f-secure mobile security is not taking updates.

I uninstalled it then installed again, then subscription key is not working.

I am using trail version now :-( eventhough active subscription is there.

Please help me.

NikK

I'm not aware of the possibility of buying 6 months, from where did you buy?

 

Not sure about mobile versions, but computer versions at least will tell you when all licenses have been used and then ask if you want to move a license.

Can someone inform if this applies to mobile versions as well?

 

I suggest besides waiting for replies here you also contact F-Secure support (see below)

Give Kudos to say "thanks". Click "Accept as Solution" to inform others when your issue's been solved
Need more help? Submit a Support Request or chat / call F-Secure support

 

rajaece0430

Hi Nikk,

 

Thanks for the reply.

I am from India, I brought this from my local cell shop, I installed this in my andriod mobile phone.

 

Can you please send the customer care mail id.

 

Thanks in advance.

NikK

You have to submit a support request: http://www.f-secure.com/en/web/home_global/support/contact/request

 

You could also try Chat: http://www.f-secure.com/en/web/home_global/support/contact/chat

 

Or Phone: http://www.f-secure.com/en/web/home_global/support/contact/call-f-secure-support