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Mac shows 50% power consumption of the Safari addon
Hello I noticed a power consumption of 50% on the "12 hour charge", but I have never seen a realtime consumption over 2-5%. Otherwise the German spelling bug while scanning is still not solved since the version 18.0: https://community.f-secure.com/en/discussion/124585/minor-bug-in-german-spelling#latest If necessary I can…
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Unfriendly to novices
Uch as operational aspects or registration
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Subscription code
Hi , I have subscription code , how can I use it ?
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May I speak to a agent
Agent chat
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Cancel Subscription
Hello I would like to cancel my subscription. Regards
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Compatibility problem with Storage Spaces / ReFS
Hi all, I am using F-Secure Internet Security 18.4 on a Widnows 11 Pro for Workstations system. Since updating Windows with the 22H2 update, I have got a problem with the real-time virus scanner. When the real-time scanner is on and I try to copy files from an NTFS drive to a ReFS drive backed by storage spaces, the copy…
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Weird behavior
Hi community, I face a strange behavior of my PC, wondering if F-Secure SAFE might be the cause. Because of certain issues, I decided yesterday evening to re-install my current windows 11 installation, keeping only my personal data. Said and done, the procedure might have taken an hour, but before going to sleep, I wanted…
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Chat Support
Hallo Warum ist der Chat-Server nicht mehr verfügbar ? Danke Ludwig Hennevogl
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To F-Secure SAFE
Hi, Is it possible to install this antivirus on a server with a fictitious name and a fictitious IP, at first, then in a 2nd time, to rename this server with its definitive name and to give it its definitive IP, or is it that the license will be linked to the first name given and it will take a 2nd license to switch to its…
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False Positiive
Number: XXXXXXXX Created: 2022-10-01 Subject: False Positiive Hi , How we can check the website whether its blacklisted by f-secure, Thank you. Edit: PII removed
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f-secure safe
Hallo Ich habe ein f-secure Safe Vollversion gekauft und möchte diese auf meinem Laptop installieren funktioniert nicht, habe die alte Version deinstaliert und die Neue Vollversion wie angeben unter www.f-secure.com/install-safe herunter geladen., geht gar nichts??? ein. Es erscheint immer die alte Version für drei Geräte…
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Cannot scan USB
This discussion was created from comments split from: Help.
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what is aesbx.dylib
Anything to worry about?
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F-Secure Total
Hi Team, Just want to find out if there is a single installer that allows the user to install all the F-Secure Total products? Having to install each product separately is time wasting and often users don't know how to go about doing this from the portal.
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Browsing protection add-on not working on Mozilla Firefox
This discussion was created from comments split from: Browsing protection add-on not working on Mozilla Firefox.
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Opnieuw opstarten vereist
Ik heb onlangs F-Secure SAFE geïnstalleerd. Maar ik krijg iedere keer nadat ik mijn PC opgestart heb de melding "Opnieuw opstarten vereist" Virus- en spywarebeveiligingsfout: uw computer is niet beveiligd." Ik heb dit meermaals gedaan maar de melding blijft verschijnen na het opstarten van F-Secure. Een snelle manuele scan…
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Christer Wahlbäck
Ny epostadress: xxxxxxxxxxx @xxxxxxx.com
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Detecting but not removing infections: Security Suite 18.2
Detecting but not removing infections: Security Suite 18.2 Windows 10 To whom it may concern I could use some help trying to get the security software to remove or quarantine infections. Or otherwise find a simple way to resolve the problems. I'm an old timer not able to learn much with only basic computer and security…
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Banking protection extension won't load on my version of Firefox
I have been trying to add the banking protection extension to an updated version of Firefox (Version 104.0.2), but, while the address shows up in the address bar, the page doesn't load and remains blank. When I check the list of extensions currently installed on my Firefox, the banking protection extension is absent, so…
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How do I change my fsecure login email adress?
How do I change my fsecure email login address?
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Disabling the nagging reminder to install the browser extension
Hello F Secure, I get a reminder to install the Chrome browser extension almost everytime I switch to Chrome from another app. I don't want to install the extension because it blocks sites I do not consider unsafe. I have attempted to Dismiss the reminder, including checking the "Don't remind me again" box, but the…
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Password protected settings
Hi there! Is there a way to password protect the settings from being changed and the protection from being disabled? Thanks a lot, Scirious
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Blocking of Steam games
Hello, some time ago I got a .dll file a a common game in the Steam Shop blocked. I submitted the file and it was whitelisted by F-Secure. Now I got a similiar issue with the game "Raft". When F-Secure SAFE is activated the game doesn't start as it runs into a load-Error. If I deactivate the protection for just the startup…
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I cannot install F-Secure Internet Security.
I have a license for three installations. I was successful to install it on two computers but failed on the third one. I downloaded the installtion file F-SecureNetworkInstallerIS.exe. When I run ist, I get the error message "C\Program Files (x86)\F-Secure\Antivirus\fs_ui_32.exe not found. This message is correct, because…
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subscription problem again...
Continued problem. I use machine translation so it may not make sense to you. thank you for reading. I have purchased a subscription to F-Secure SAFE and it expires on September 30, 2022. Setting : "Manual update" However, the cost was paid by PayPal on August 13th. Like automatic updates. The order number is XXXXXXXXX Why…
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No discount, full withdrawal
Hello, Downloaded F-Secure total yesterday and found out it seems to be a good protection. So I chosed to pay for a 1 year subscription. But, there were no discount made. The homepage offer 50% discount first year, on my bank account a full withdrawal was made, 100% fee. I got no discount. 😳 How can I get a refund with 50%?
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DPG sites marked as harmfull
Since about a week and a half, much sites related to DPG, are marked as harmfull. Message: Schadelijke website https://myprivacy.dpgmedia.nl This message appears with clicking on the google found hyperlinks of dpg media as well as clicking through to ]some items from p.e. NU.nl. This is new behaviour of F-secure. Why are…
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Fifty percent discount
Hello! If I use thirty days free period and after it subscribe myself for TOTAL, can I use fifty percent discount? Thank you : ))
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Why do I have to...
Why do I have to pay for my renewal 20 € more than a new user for the same configuration? This is unfair.
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Does F-secure protect Oculus VR Meta Quest 2?
Does any of F-secure Freedome, Safe, or ID protection include protection of my 3-dimensional headset Oculus VR Meta Quest " ? I mean does the VPN, or Antivirus function work here as well?
