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False Positiive
Number: XXXXXXXX Created: 2022-10-01 Subject: False Positiive Hi , How we can check the website whether its blacklisted by f-secure, Thank you. Edit: PII removed
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f-secure safe
Hallo Ich habe ein f-secure Safe Vollversion gekauft und möchte diese auf meinem Laptop installieren funktioniert nicht, habe die alte Version deinstaliert und die Neue Vollversion wie angeben unter www.f-secure.com/install-safe herunter geladen., geht gar nichts??? ein. Es erscheint immer die alte Version für drei Geräte…
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Cannot scan USB
This discussion was created from comments split from: Help.
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what is aesbx.dylib
Anything to worry about?
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F-Secure Total
Hi Team, Just want to find out if there is a single installer that allows the user to install all the F-Secure Total products? Having to install each product separately is time wasting and often users don't know how to go about doing this from the portal.
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Browsing protection add-on not working on Mozilla Firefox
This discussion was created from comments split from: Browsing protection add-on not working on Mozilla Firefox.
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Opnieuw opstarten vereist
Ik heb onlangs F-Secure SAFE geïnstalleerd. Maar ik krijg iedere keer nadat ik mijn PC opgestart heb de melding "Opnieuw opstarten vereist" Virus- en spywarebeveiligingsfout: uw computer is niet beveiligd." Ik heb dit meermaals gedaan maar de melding blijft verschijnen na het opstarten van F-Secure. Een snelle manuele scan…
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Christer Wahlbäck
Ny epostadress: xxxxxxxxxxx @xxxxxxx.com
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Detecting but not removing infections: Security Suite 18.2
Detecting but not removing infections: Security Suite 18.2 Windows 10 To whom it may concern I could use some help trying to get the security software to remove or quarantine infections. Or otherwise find a simple way to resolve the problems. I'm an old timer not able to learn much with only basic computer and security…
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Banking protection extension won't load on my version of Firefox
I have been trying to add the banking protection extension to an updated version of Firefox (Version 104.0.2), but, while the address shows up in the address bar, the page doesn't load and remains blank. When I check the list of extensions currently installed on my Firefox, the banking protection extension is absent, so…
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How do I change my fsecure login email adress?
How do I change my fsecure email login address?
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Disabling the nagging reminder to install the browser extension
Hello F Secure, I get a reminder to install the Chrome browser extension almost everytime I switch to Chrome from another app. I don't want to install the extension because it blocks sites I do not consider unsafe. I have attempted to Dismiss the reminder, including checking the "Don't remind me again" box, but the…
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Password protected settings
Hi there! Is there a way to password protect the settings from being changed and the protection from being disabled? Thanks a lot, Scirious
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Blocking of Steam games
Hello, some time ago I got a .dll file a a common game in the Steam Shop blocked. I submitted the file and it was whitelisted by F-Secure. Now I got a similiar issue with the game "Raft". When F-Secure SAFE is activated the game doesn't start as it runs into a load-Error. If I deactivate the protection for just the startup…
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I cannot install F-Secure Internet Security.
I have a license for three installations. I was successful to install it on two computers but failed on the third one. I downloaded the installtion file F-SecureNetworkInstallerIS.exe. When I run ist, I get the error message "C\Program Files (x86)\F-Secure\Antivirus\fs_ui_32.exe not found. This message is correct, because…
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subscription problem again...
Continued problem. I use machine translation so it may not make sense to you. thank you for reading. I have purchased a subscription to F-Secure SAFE and it expires on September 30, 2022. Setting : "Manual update" However, the cost was paid by PayPal on August 13th. Like automatic updates. The order number is XXXXXXXXX Why…
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No discount, full withdrawal
Hello, Downloaded F-Secure total yesterday and found out it seems to be a good protection. So I chosed to pay for a 1 year subscription. But, there were no discount made. The homepage offer 50% discount first year, on my bank account a full withdrawal was made, 100% fee. I got no discount. 😳 How can I get a refund with 50%?
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DPG sites marked as harmfull
Since about a week and a half, much sites related to DPG, are marked as harmfull. Message: Schadelijke website https://myprivacy.dpgmedia.nl This message appears with clicking on the google found hyperlinks of dpg media as well as clicking through to ]some items from p.e. NU.nl. This is new behaviour of F-secure. Why are…
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Fifty percent discount
Hello! If I use thirty days free period and after it subscribe myself for TOTAL, can I use fifty percent discount? Thank you : ))
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Why do I have to...
Why do I have to pay for my renewal 20 € more than a new user for the same configuration? This is unfair.
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Does F-secure protect Oculus VR Meta Quest 2?
Does any of F-secure Freedome, Safe, or ID protection include protection of my 3-dimensional headset Oculus VR Meta Quest " ? I mean does the VPN, or Antivirus function work here as well?
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Why does purchasing this through the website not give me an activation code?!?
Why is this so unintuitive that if I purchase this product through the website, it will use the email of my PayPal-account as an identifier for the f-secure account?!? And not give me an activation code I can simply enter in my my.f-secure.com page? I just did purchase and at no point during the process did it mention that…
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My 11-year old bypass F-Secure SAFE parental control
This must be a bug, right? His time is up but is able to continue playing games etc... I'm not allowed to post links yet but. Go to youtube and add: watch?v=gmPlkz7r0JQ
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Too many exe files are blocked
Dear Sir , I am too much annoyed from F-Secure safe. I cannot recommend anybody to buy it. I have to reinstall my annonater and othersoftware and again F-Secure blocks them to work after sometime. It was a big mistake to buy it. I even know that nobody will help me. I will just deinstall it and say good bye. may be someone…
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location of the phone
Hi, how can I lock my phone remotely? Or find the location of the phone? I have a SAFE license. There is no such option anywhere. Thank you. Martin
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F-Secure TOTAL/Suggestion
Hi, is there a way to install all F-Secure TOTAL Apps automatically? Rather than having to install each app individually every time through both the portal and app stores, especially for mobile users. Thanks
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Safe with a second security software
Hello, on Windows 10, i want to user SAFE together with a second security software => "Webroot SecureAnywhere". I know, that this is not recommended. Internet Security and SAFE offer an option to ignore these "second security solutions" but after every restart, SAFE forgets to ignore and complains again. Does anyone know a…
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Safe for android?
It sucks...Big Time! No back or forward buttons and if you hit the home button to do anything else while you're browsing it closes your page and any other tab you might have had open. Even the f-secure site won't load properly so that I can see the cookies warnings at the bottom of the page. If you can't accept cookies,…
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Anti-Virus detection error or virus?
Every so often, a command prompt window opens on my laptop and F-secure blocks it with a message of "Reason: Exploit:W32/PowerShellStager.B!DeepGuard." When I click on the message, however, there is no way I can view the description online, see the location of the file, or anything else. I also installed Malwarebytes and…
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Upgrade to TOTAL from Internet Security
This discussion was created from comments split from: Bought 1year / 5devices - but what now?.