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Password protected settings
Hi there! Is there a way to password protect the settings from being changed and the protection from being disabled? Thanks a lot, Scirious
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Blocking of Steam games
Hello, some time ago I got a .dll file a a common game in the Steam Shop blocked. I submitted the file and it was whitelisted by F-Secure. Now I got a similiar issue with the game "Raft". When F-Secure SAFE is activated the game doesn't start as it runs into a load-Error. If I deactivate the protection for just the startup…
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I cannot install F-Secure Internet Security.
I have a license for three installations. I was successful to install it on two computers but failed on the third one. I downloaded the installtion file F-SecureNetworkInstallerIS.exe. When I run ist, I get the error message "C\Program Files (x86)\F-Secure\Antivirus\fs_ui_32.exe not found. This message is correct, because…
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subscription problem again...
Continued problem. I use machine translation so it may not make sense to you. thank you for reading. I have purchased a subscription to F-Secure SAFE and it expires on September 30, 2022. Setting : "Manual update" However, the cost was paid by PayPal on August 13th. Like automatic updates. The order number is XXXXXXXXX Why…
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No discount, full withdrawal
Hello, Downloaded F-Secure total yesterday and found out it seems to be a good protection. So I chosed to pay for a 1 year subscription. But, there were no discount made. The homepage offer 50% discount first year, on my bank account a full withdrawal was made, 100% fee. I got no discount. 😳 How can I get a refund with 50%?
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DPG sites marked as harmfull
Since about a week and a half, much sites related to DPG, are marked as harmfull. Message: Schadelijke website https://myprivacy.dpgmedia.nl This message appears with clicking on the google found hyperlinks of dpg media as well as clicking through to ]some items from p.e. NU.nl. This is new behaviour of F-secure. Why are…
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Fifty percent discount
Hello! If I use thirty days free period and after it subscribe myself for TOTAL, can I use fifty percent discount? Thank you : ))
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Why do I have to...
Why do I have to pay for my renewal 20 € more than a new user for the same configuration? This is unfair.
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Does F-secure protect Oculus VR Meta Quest 2?
Does any of F-secure Freedome, Safe, or ID protection include protection of my 3-dimensional headset Oculus VR Meta Quest " ? I mean does the VPN, or Antivirus function work here as well?
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Why does purchasing this through the website not give me an activation code?!?
Why is this so unintuitive that if I purchase this product through the website, it will use the email of my PayPal-account as an identifier for the f-secure account?!? And not give me an activation code I can simply enter in my my.f-secure.com page? I just did purchase and at no point during the process did it mention that…
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My 11-year old bypass F-Secure SAFE parental control
This must be a bug, right? His time is up but is able to continue playing games etc... I'm not allowed to post links yet but. Go to youtube and add: watch?v=gmPlkz7r0JQ
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Too many exe files are blocked
Dear Sir , I am too much annoyed from F-Secure safe. I cannot recommend anybody to buy it. I have to reinstall my annonater and othersoftware and again F-Secure blocks them to work after sometime. It was a big mistake to buy it. I even know that nobody will help me. I will just deinstall it and say good bye. may be someone…
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location of the phone
Hi, how can I lock my phone remotely? Or find the location of the phone? I have a SAFE license. There is no such option anywhere. Thank you. Martin
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F-Secure TOTAL/Suggestion
Hi, is there a way to install all F-Secure TOTAL Apps automatically? Rather than having to install each app individually every time through both the portal and app stores, especially for mobile users. Thanks
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Safe with a second security software
Hello, on Windows 10, i want to user SAFE together with a second security software => "Webroot SecureAnywhere". I know, that this is not recommended. Internet Security and SAFE offer an option to ignore these "second security solutions" but after every restart, SAFE forgets to ignore and complains again. Does anyone know a…
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Safe for android?
It sucks...Big Time! No back or forward buttons and if you hit the home button to do anything else while you're browsing it closes your page and any other tab you might have had open. Even the f-secure site won't load properly so that I can see the cookies warnings at the bottom of the page. If you can't accept cookies,…
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Anti-Virus detection error or virus?
Every so often, a command prompt window opens on my laptop and F-secure blocks it with a message of "Reason: Exploit:W32/PowerShellStager.B!DeepGuard." When I click on the message, however, there is no way I can view the description online, see the location of the file, or anything else. I also installed Malwarebytes and…
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Upgrade to TOTAL from Internet Security
This discussion was created from comments split from: Bought 1year / 5devices - but what now?.
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F Secure add on blocks the original site of the webshop when paying
When I choose a bank payment on a webshop, the F-Secure add-on blocks the original website of that webshop when I have paid an amount at a bank and the browser has to go back to that original page. And that is not the intention and very annoying. What am I doing wrong? (With Firefox version 101.0.01 on a Windows computer)
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Problem with SAFE only working for a day on my Samsung Galaxy A52s 5G Phone
I have 5 licenses for SAFE 4 are installed on different devices and work fine , but on the PHONE it installs and works correctly for approximately 1 day then asks me to log into my account where is says I have 0 licenses left for use . if I then delete the A52s one it then logs in and works { for another 24 hrs approx )…
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Internet Security
Since yesterdays update to 18.4 I am getting the following message - F-Secure Internet Security has faced an error and a device restart is required for protection to work. Unfortunately, restarting does not fix the problem, and the message re-appears. Any advice? Seems to be a problem with the update!
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safe krångel
F Secure Safe skapar en särskild funktion säkrar anslutning mellan dig och din nätverk – bank skall visa när man ansluter till bank att den är säker men den funktionen syns inte. Sen står det Online aktivitet är skyddad, Mitt skydd =Säker surfning MEN ENDAST SAFE BROWSER. Trycker på Säker surfning och startar Safe Browser?…
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command line of update database of f-secure in windows
hi how can I update the database of f-secure in the command prompt in windows?... no auto-update nor user clicking just with command Prompt thanks
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Three license F-secure
Hi, I bought a license for three computers, but it only works for one. What can I do?
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F-Secure SAFE expiry date not update
This discussion was created from comments split from: I purchased F-Secure Total and my license was not renewed.
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Sample submission
Hello, I can't submit samples because the reCAPTCHA is not showing on the page(I'm in China).May I ask if there are other way for sample submitting?
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engines?
Hi, what engines does F-Secure currently use? Does Avira still exist?
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multiple email registrations
I may have used more than one email account with F-Secure, how do I straighten it out?
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Renewal from Safe to Total not showing
Hi there, My subscription needed renewing so I went from Safe to Total and paid for it without any problems. It then asked me to set up an account and when I put in my email address it told me I already had an account and to log into it, which I did. Now all I can see is the old Safe details telling me that my subscription…
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F-Secure and Firefox
Hy, Months ago I switched from Firefox to Google Chrome because there was a problem with an update by Firefox. According to your site, that problem has been solved. F-Secure is activated and Firefox installed, but I still miss the familiar green check marks in front of trusted website names when I use Firefox. Am I…
