Scan Button in Context Menu after upgrade to W10 missing
Accepted Answer
-
Hi @Burkhard
Welcome to the F-Secure Community page. Thank you for your post.
I believe your post is the same as this Cannot scan USB — F-Secure Community Feel free to check this post for more information.
Kindly let me know if you require further assistance.
Thank you and stay safe.
Firmy
Community Manager | F-Secure Community
🔐 Strengthening digital security through knowledge and collaboration
🌐 Explore our User Guides | Knowledge Base for self-help resources
💻 Empower yourself with Cybersecurity Insights and protect what matters
Answers
-
Hello,
Sorry for my reply. I am sure that something like that was discussed before (with a right solution) ... however, cannot find right search query for getting it (for now).
The very easiest way to check or troubleshoot situation is F-Secure SAFE reinstallation. Maybe some re-registration or something is required for a proper Virus Scan entry in Context menu.
If your experience is about Windows 10 (not Windows 11) - such option should be there as usual. At least, valid for my installations.
Or maybe Windows 10 with some requirements about updates or hotfixes to currently installed build.
// some other topic with related references:
If assistance with F-Secure SAFE reinstallation is required - you could back with a reply.
In general, I could suggest uninstalling it by common way (system Control panel), then maybe to perform clean up (by F-Secure Uninstallation Tool: Support tools | F-Secure), then install it back as a clean installation. With system restarts in between.
Thanks!