Scan Button in Context Menu after upgrade to W10 missing

Burkhard

Upgrade from Windows 8.1 to Windows 19

f-secure safe

Windows 8.1 was supporting Virus scan on a File from the context Menu.

After upgrading in place to windows 10 in the context menu the f-secure scan button is not available.

What was happened?

Thanks

Firmy

Hi @Burkhard

Welcome to the F-Secure Community page. Thank you for your post.

I believe your post is the same as this Cannot scan USB — F-Secure Community Feel free to check this post for more information.

Kindly let me know if you require further assistance.

Thank you and stay safe.

Burkhard

Hy Firmy,

thanks for your help

Sorry,

File System is NTFS and there is no Button to click in the context menue for f-secure scanning.

Burkhard

Ukko

Hello,

Sorry for my reply. I am sure that something like that was discussed before (with a right solution) ... however, cannot find right search query for getting it (for now).

The very easiest way to check or troubleshoot situation is F-Secure SAFE reinstallation. Maybe some re-registration or something is required for a proper Virus Scan entry in Context menu.

If your experience is about Windows 10 (not Windows 11) - such option should be there as usual. At least, valid for my installations.

Or maybe Windows 10 with some requirements about updates or hotfixes to currently installed build.

// some other topic with related references:

• Is it still possible to do a manually scan of files on Windows 10 — F-Secure Community

If assistance with F-Secure SAFE reinstallation is required - you could back with a reply.

In general, I could suggest uninstalling it by common way (system Control panel), then maybe to perform clean up (by F-Secure Uninstallation Tool: Support tools | F-Secure), then install it back as a clean installation. With system restarts in between.

Thanks!